Error when I try to Synchronize and download a gmail folder for offline "The operation failed because another operation is using the folder. Please wait for that operation to finish and then try again."

Hi When I try to Synchronize and download a gmail folder for offline use the following message appears " Error - Emails ---- The operation failed because another opera… (read more)

Hi

When I try to Synchronize and download a gmail folder for offline use the following message appears

" Error - Emails ---- The operation failed because another operation is using the folder. Please wait for that operation to finish and then try again."

I have tried logging out, quitting, starting my computer over.

Please advise

Asked by arielagindi 12 hours ago

Last reply by Wayne Mery 9 hours ago

Thunderbird crashes when I try to send email with an attachment

I can send without problem if I'm not attaching anything but when I try to attach, the program freezes and I have to force stop it. I don't have any addons and I tried di… (read more)

I can send without problem if I'm not attaching anything but when I try to attach, the program freezes and I have to force stop it. I don't have any addons and I tried disconnecting my vpn. This just started happening today. I can't find any answers elsewhere on the interwebs, I hope someone here can suggest something! Thanks

Asked by blue8 4 days ago

Last reply by Googlethunderbird. 3 days ago

Unable to Connect ProtonMail Account to Thunderbird

Hello, I'm currently having trouble connecting my ProtonMail account to Thunderbird. My login credentials are correct (I've double-checked them), and the configuration … (read more)

Hello,

I'm currently having trouble connecting my ProtonMail account to Thunderbird.

My login credentials are correct (I've double-checked them), and the configuration follows the official guidelines (server, port, password, etc.). However, the connection keeps failing.

Could you please advise me on how to resolve this issue or let me know if there’s a specific procedure to follow when connecting a ProtonMail account to Thunderbird?

Thank you in advance for your help.

Best regards,

Asked by torrent.goran.pro 13 hours ago

Last reply by Matt 3 hours ago

Thunderbird Calendar

When opening the calendar on a Mac with an M processor, it takes a terribly long time for the ball to stop spinning, on a Mac with an Intel processor it works quickly and… (read more)

When opening the calendar on a Mac with an M processor, it takes a terribly long time for the ball to stop spinning, on a Mac with an Intel processor it works quickly and normally. Does anyone have a solution?

Asked by nd6kw9w929 4 months ago

Last reply by Mapenzi 4 months ago

Address Book

Hi I recently changed over to Microsoft 11, my computer was installed and set up by Computer Help by a IT Consultant. My addresses are not like they use to be just come … (read more)

Hi I recently changed over to Microsoft 11, my computer was installed and set up by Computer Help by a IT Consultant. My addresses are not like they use to be just come up names and addresses have disappeared which is frustrating. If I am unable to find out what is wrong I will go to Gmail only, which is a shame I have used TB for years. Ann Ferrari joeannferrari@gmail.com

Asked by joeannferrari 4 months ago

Last reply by david 4 months ago

a new window opens every hour or so as long as my keyboard is connected to the computer.

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away… (read more)

so, basically, if i walk away from my computer for a few hours and firefox is open, I come back to the original window, plus a window for about every hour that i was away. all the new windows are just sitting on the homepage, but this only happens when a keyboard is connected as far as i can tell.

any keyboard by the way, i have now tried it with 12 different ones.(6 different manufacturers at least)

i have tried to refresh firefox, i even went so far as to do the "reinstall but keep my file" thing for windows 11, uninstalled and reinstalled firefox, deleted all the local files, cookies, etc, signing out of my account on the browser, malwarebytes said i didnt have any problems with my system.

I have even tried to figure out how to reset the http and https default to none in windows 11 to attempt to solve this.

the only thing that works so far is to not have a keyboard connected

any help would be great :)

Asked by lordmindparadox 3 days ago

Last reply by Yves 3 days ago

Solving a Chess puzzle from ICC Chess.

I had been able to solve these puzzles, or at least work on them previously. Since yesterday, however, when the message showing the problem to solve is opened, I cannot d… (read more)

I had been able to solve these puzzles, or at least work on them previously. Since yesterday, however, when the message showing the problem to solve is opened, I cannot do anything with it. All it has is a "magnifying glass" on the board when the mouse moves onto the board. I cannot try to solve it because the screen just gets bigger and another click puts it right back where it was. What has happened?

Asked by deodmo 4 months ago

Last reply by wbolivia 4 months ago

address book import

I exported Outlook Contacts to a .csv file and imported giberish to the Thunderbird Personal Address book. Can the giberish be block deleted? How should the Outlook Conta… (read more)

I exported Outlook Contacts to a .csv file and imported giberish to the Thunderbird Personal Address book. Can the giberish be block deleted? How should the Outlook Contacts be transferred to Thunderbird? Secondly, I exported Outlook Contacts to gmail and have used them on the web based gmail app to send messages. Don't remeber how the gmail contacts got to the Thunderbird Address book, but they don't work. The first message I sent from Thunderbird from my wife's gmail address to my hotmail address produced the following error:

Sending of the message failed. An error occurred while sending mail. The mail server responded: The recipient address <Steve Thompson (sthompson2486@hotmail.com> is not a valid RFC 5321 address. For more information, go to

https://support.google.com/a/answer/3221692 and review RFC 5321

specifications. 00721157ae682-70ca8508772sm13401897b3.82 - gsmtp. Please check the message recipient ""Steve Thompson (sthompson2486"@hotmail.com" and try again.

Both imported address books are unuseable. Please help.

Asked by Stephen Thompson 1 month ago

Last reply by david 1 week ago

Thunderbird Now Won't Read Or Send Email On Win 10

I've been using Thunderbird on my Win10 PC for many many years, (and donated to Mozilla) and all has been fine till mid December. Emails still work fine on my Android ph… (read more)

I've been using Thunderbird on my Win10 PC for many many years, (and donated to Mozilla) and all has been fine till mid December. Emails still work fine on my Android phone and tablet using the Gmail app for my main Gmail email address and K9 app for an old email address, but on my PC using Thunderbird they both suddenly stopped around mid December. I can't give an exact date as I'm now disabled so only use my PC every fortnight or so just to keep everything up to date.

Thunderbird is using the server settings recommended by Melbpc group and they haven't changed for years. I also use Nord VPN which recently underwent what seemed a major upgrade so I turned that off - no difference.

I then tried manually instigating a download of my primary Gmail email on the pc using Thunderbird and watched as it said "connecting to  imap.gmail.com", then "connected to imap.gmail.com" but then nothing happened.

Everything is totally up to date - Win 10, Thunderbird etc..

Can anybody suggest what the cause might be please?

Asked by covo2 4 months ago

Last reply by Matt 3 months ago

Thunderbird profile export does not import after PC reset

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an erro… (read more)

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

Asked by Lester Bennett 2 months ago

Last reply by david 1 month ago

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (read more)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 1 month ago

Last reply by Kiki 1 month ago

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mivkov 1 month ago

Last reply by Fredrik 1 month ago

Warning box popup saying "Configuration Error. Failed to read the Configuration File. Please contact your system administrator"

When I click on Thunderbird to read my Emails I get a warning box popup saying ( Configuration Error. Failed to read the Configuration File. Please contact your system ad… (read more)

When I click on Thunderbird to read my Emails I get a warning box popup saying ( Configuration Error. Failed to read the Configuration File. Please contact your system administrator) When I click OK the box closes and Thunderbird Email starts up and I can then read and send emails. I can't contact the administrator because I am him and I don't know how to fix this error. I would be pleased if any one out there knows how to correct this error. Thanks for Helping.

Asked by medusa12314 1 month ago

Last reply by Toad-Hall 4 weeks ago

Message filters not working

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing w… (read more)

message filters only work sometimes. when i click on run now nothing happens. sometimes this works, sometimes i have to walk away and come back, but right now nothing works. i compacted folders, updated firefox, waited, and waited, nothing.

Asked by Steve Miller 4 months ago

Last reply by Rick (Scooter) 1 month ago