when i opened tbird on windows 10, it showed a start page/donation page, and can't see messages (Bug1975299)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. wh… (read more)

when i oppened tbird on windows 10, it showed a page to obly my for a donation. i had made a donation short ago, but eventhough, i just made another one time donation. when i open tbird again, i can not get out of the donation page. what should i do please???????

Asked by JJA 4 months ago

Last reply by Wayne Mery 2 months ago

Thunderbird

сегодня столкнулся с проблемой, что не могу создать учетную запись, используя домены от mail.ru. на скриншоте показал результат моих действий: я как обычно ввел почту, по… (read more)

сегодня столкнулся с проблемой, что не могу создать учетную запись, используя домены от mail.ru. на скриншоте показал результат моих действий: я как обычно ввел почту, поставил пароль, заранее в самой mail почте разрешил использование imap, а когда нажал готово и разрешил доступ в самом thundebird, то окошко с входом просто закрывается и пишет "не могу войти на сервер", хотя я даже не ввел пароль. это происходит со всеми доменами типо inbox и т.д, с gmail все работает нормально. помогите пожалуйста

Asked by yswqqq678 5 months ago

Last reply by sfhowes 5 months ago

Scrolling in Thunderbird

Hello, Scrolling vertically with mouse-wheel in Thunderbird is uneven and unstable, while scrolling in Firefox* is perfect. (*or any other program) What could be wrong? … (read more)

Hello,

Scrolling vertically with mouse-wheel in Thunderbird is uneven and unstable, while scrolling in Firefox* is perfect. (*or any other program) What could be wrong?

Thanks, Mark

Asked by markvanderwilligen 5 months ago

Last reply by Wayne Mery 4 months ago

Cannot compose new email in Thunderbird 140.0esr – Compose window does not open (bug1956258)

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Rece… (read more)

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Receiving and replying to emails works normally • Safe Mode does not resolve the issue • Disabling all add-ons has no effect • Reinstalling Thunderbird did not help • I confirmed I am using version 140.0esr

Asked by Aleksandar Ljesic 4 months ago

Last reply by bigcat 4 months ago

Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Asked by Mac Shepherd 4 months ago

Last reply by Kiki 3 months ago

EXCEPTIONS

I am constantly getting Security Exceptions. I need this to stop. Immediatly. I am fed up to the back teeth that every time I open Thunderbird I have to close it and st… (read more)

I am constantly getting Security Exceptions. I need this to stop. Immediatly. I am fed up to the back teeth that every time I open Thunderbird I have to close it and start again. Then I get another one. See attached photo. Please make this stop. Now I can't even attach a photo. Can some please tell me how the hell I can get this stop.

Asked by les43 5 months ago

Last reply by christ1 5 months ago

Printing and print preview not working (endless spinning wheel)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename … (read more)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated).

I already tried the Troubleshooting information -> Clear saved print settings, but to no avail.

Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).

Asked by Dodo 5 months ago

Last reply by Agent virtuel 4 months ago

HW Acceleration running on Linux is disabled in Firefox

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do… (read more)

I am running Firefox on Linux. Desktop environment is KDE. Compositor is Wayland. I have a 11th Gen Intel Tiger lake Core i3 with integrated Intel UHD Graphics GPU. I do not have a eGPU or any other GPU apart from the integrated Intel UHD Graphics GPU. Intel drivers are installed and are being used. Please see the details given below from about:support for more details. What I have observed that Hardware acceleration, specifically WEBRENDER_COMPOSITOR, WEBRENDER_SHADER_CACHE and WEBRENDER_DCOMP_PRESENT are disabled. The details are given below.

I have enabled the force hardware acceleration too by setting the property media.hardware-video-decoding.force-enabled to true. But still the above three hardware acceleration are still not available.

How can I get these enabled?

output from about:support GPU #1 Active Yes Description Mesa Intel(R) UHD Graphics (TGL GT2) Vendor ID 0x8086 Device ID 0x9a78 Driver Vendor mesa/iris Driver Version 25.1.3.0 RAM 0

Decision Log HW_COMPOSITING default available OPENGL_COMPOSITING default available WEBRENDER default available WEBRENDER_COMPOSITOR default disabled Disabled by default Blocklisted; failure code

                                                                                                                               FEATURE_FAILURE_DISABLED
                                                       env	        blocklisted	Blocklisted by gfxInfo	
                                                                                               Blocklisted; failure code 
                                                                                       FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

WEBRENDER_PARTIAL default available WEBRENDER_SHADER_CACHE default disabled Disabled by default Blocklisted; failure code

                                                                                                                       FEATURE_FAILURE_DISABLED

WEBRENDER_OPTIMIZED_SHADERS default available WEBRENDER_ANGLE default available

                                                       env	        unavailable	OS not supported	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_OS_NOT_SUPPORTED

WEBRENDER_DCOMP_PRESENT default available

                                                       user	disabled	        User disabled via pref	Blocklisted; failure code 
                                                                                                  FEATURE_FAILURE_DCOMP_PREF_DISABLED
                                                        env	unavailable	Requires GPU process	Blocklisted; failure code 
                                                                                                FEATURE_FAILURE_NO_GPU_PROCESS
                                                       runtime	unavailable	Requires ANGLE	Blocklisted; failure code 
                                                                                               FEATURE_FAILURE_DCOMP_NOT_ANGLE"

WEBRENDER_SCISSORED_CACHE_CLEARS default available

Asked by LimuxSpring 4 months ago

Last reply by jeff-g 4 months ago

Left of main message: Message pane sometimes shows a blank message box

Sometimes message pane box got blank on one or two of the messages. I tried disabling hardware acceleration, did not help. I can clear by restarting Thunderbird. What is… (read more)

Sometimes message pane box got blank on one or two of the messages. I tried disabling hardware acceleration, did not help. I can clear by restarting Thunderbird. What is causing this? I am on a Mac M2 processor.

Asked by h7gmrtvwcf 5 months ago

Last reply by Wayne Mery 3 months ago

ERROR_SELF_SIGNED_CERT

I am an old Firefox user who has been using Chrome for quite some time and now decided to go back. And now I'm wondering where the hell is the “skip all stupid warnings” … (read more)

I am an old Firefox user who has been using Chrome for quite some time and now decided to go back. And now I'm wondering where the hell is the “skip all stupid warnings” button when I go to a site I trust but which nevertheless has a self-signed certificate, because I know for a fact that there used to be such a button. Moreover, your guide offers me to click the “additional” button, where I supposedly can find this very cherished button. But it's not there! So, it would be okay, specifying this site in the exceptions in the settings - that doesn't help either. Why should I waste my time on this?

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors.

I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After th… (read more)

I am using my University of Florida email (https://www.mail.ufl.edu/), IMAP. When I turn on Thunderbird and I send messages, everything is good for a few hours. After that, when I send an email I get this error every time:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-XXXX@XXX.

How can this be solved? Only way to fix is closing Thunderbird or rebooting, then problem represents itself. But then I lose the sent emails.

Note: could the problem be that by Default Thunderbird saves emails in a different sent folder? Which is not ideal, because when I send from my phone or from the web things go in a different folder than when i send from Thunderbird. Should I tick off "others"? in the attached pic? How should I consolidate the 2 "sent" folder into one? Should I manually copy them? Or after I select "others", they consolidate themself. I dont wanna do a mess, can you please provide step by step instructions.

Asked by venexiano 4 months ago

Last reply by sfhowes 3 months ago

correct thunderbird server settings configuration for mail server at optusnet.com.au

I have been using Thunderbird to access my email at optusnet.com.au mail server. Thunderbird is no longer working with this account - webmail is functioning. Optus supp… (read more)

I have been using Thunderbird to access my email at optusnet.com.au mail server. Thunderbird is no longer working with this account - webmail is functioning.

Optus support say they cannot tell me how to configure Thunderbird to access optusnet.com.au email accounts after some changes. They told me to contact Thunderbird support to get correct server configuration settings.

Can you assist with this please. Regards Murray

Asked by murraymc 4 months ago

Last reply by Matt 4 months ago

Firefox 115.24.0esr (64-bit) on iMac slow internet connection measurments

https://speedtest.xfinity.com/ I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures t… (read more)

https://speedtest.xfinity.com/

I have a 600 Mbps internet connection with Infinity. It measures the speed on Chrome, through my router, however, Firefox only measures the internet speed at approximately 400Mbps. Firefox is slow. I have done all thing suggested to make Firefox perform better. What has happened to this browser? Also the Browser when loaded with too many tabs freezes and has to be forced quit. I started using Vivaldi that measures over 600Mbps. Comments. My laptop is a older iMac that still works perfectly running High Sierra. No more Mac's, Apple has lost it way on producing computers, and has defaulted itself to a phone company.

Attached is a screen shot that shows Firefox trying to measure the speed, but the test has frozen, will not complete.

Asked by rlmrlm 4 months ago

Last reply by jeff-g 4 months ago