• Solved

How can I tell how much free disc space is required to compact a folder?

It appears that Thunderbird knows how much disc space is required to compact a folder, since it says there is not enough. Could the message say "You must have xxx free d… (read more)

It appears that Thunderbird knows how much disc space is required to compact a folder, since it says there is not enough. Could the message say "You must have xxx free disc space" rather than having to use the trial and error method. If this space is 'work space' could Thunderbird be instructed to use a drive other than C: for workspace.

Asked by N2DPF 3 weeks ago

Answered by Matt 3 weeks ago

  • Solved

Thunderbird 128 very slow to resume after sleep/hiberante on a surface running Windows 11

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes… (read more)

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes. Eventually it comes back, but it can take 5-10 minutes.

I do not have this problem with TB 115 on the same machine, or TB 128 on other machines (e.g. running Windows 10 or Ubuntu). TB 115 on the same machine can take a few seconds to come back (longer than on my other machines), but that s OK.

I have the same expereince whether or not I am troubleshoot mode. I have created a new profile with no add-ons (and less acounts) and I have the same problem. I was wondering if it is something to do with the fact that I have 8000 folders, and somehow TB is hanging while it checks all the folders. That account is a fastmail IMAP connection, but I have experienced similar on a backup Microsoft Exchange account (again an IMAP connection) with similar number of folders.

Any help would be appreciated.

Asked by Stephen Cowley 2 months ago

Answered by Stephen Cowley 3 weeks ago

  • Solved

click on an email, it gets big and is off to the right

When I have thunderbird open and click on an email so the email gets big and is off to the right so I can look at it, then I have to click on the arrow at the top left to… (read more)

When I have thunderbird open and click on an email so the email gets big and is off to the right so I can look at it, then I have to click on the arrow at the top left to get the top bar to scroll clear back so I can get to the inbox again. Got to be an easier way. Help pls. Thanks!

Asked by 1eagle 3 weeks ago

Answered by Matt 3 weeks ago

  • Solved

Cloudflare login widgets to "verify you're a human" no longer function

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's cause… (read more)

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's caused it. I'd appreciate any suggestions or advice.

I noticed the issue on nexusmods.com, but I've confirmed it's a universal problem on ANY site that uses Cloudflare protection. I've continued to use Nexus as my test case.

Observed behavior: 1) The Cloudflare widget loads 2) It displays a checkbox noted, "verify you are human." 3) I click the checkbox. 4) It immediately begins "thinking" (spinny circle and "verifying...") for about nine seconds. There is an "error" message that appears during this, but no details are offered (see screenshot) 5) The widget reloads. 6) Go to step 2

This is an infinite loop.

Fixes attempted: - Disabling all extensions (uBlock, NoScript, Privacy Badger, Decentraleyes) - Clearing cache - Updating to the most recent FF build - Accessing in a private window - Changing DNS settings from Cloudflare to NextDNS - Disabling DNS over HTTPS altogether - Disabling HTTPS-only mode

Asked by stormwaltz 2 months ago

Answered by stormwaltz 2 months ago

  • Solved

Firefox is appearing as an adblocker to some PCH links

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on … (read more)

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on this Mac. It's not the end of the world for me but it should be fixed for possible future use.

Asked by James Courtright 1 month ago

Answered by James Courtright 3 weeks ago

  • Solved

Thunderbird scrollbar width

How do I change the scroll bar width in Thunderbird? I can change the width in W11, but it has no effect in Thunderbird. I am using Thunderbird version 128.8.1esr 64 bit.… (read more)

How do I change the scroll bar width in Thunderbird? I can change the width in W11, but it has no effect in Thunderbird. I am using Thunderbird version 128.8.1esr 64 bit.

Thank you

Asked by yurchand1 3 weeks ago

Answered by sfhowes 3 weeks ago

  • Solved
  • Archived

Firefox update issue

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the l… (read more)

Went into Firefox and got the error message: Platform version 131.03 is not compatible with min version>=131.02 & max version>=131.02 So I'm thinking that the last update caused the error. I did a system restore to a week earlier, and after 5 hours, the computer rebooted to that date. Upon opening Firefox, I found the the notice that the next time Firefox opens, it will update. After closing, and reopening, Firefox updated and displayed the same error message. Nor quite sure what to do, I downloaded Firefox again, and was going to uninstall and reinstall. But as soon as the download finished, it loaded. So now I have the new Firefox without all of my saved bookmarks and passwords. I thought I'd read someplace that that wouldn't happen, and all of my password and bookmark history would transfer to the new Firefox. As if that wasn't enough to ruin my day, I found that the new Firefox isn't working in my wife's account on the same computer. She gets the same error message as I did before the new install. I know, my fault for not backing up the bookmark and password files, but what's my option now?

Asked by pennypincher 6 months ago

Answered by pennypincher 6 months ago

  • Solved

Some e-mails not received after last update

Good day, Since few days I observed that not all emails are received in thunderbind. Some e-mails received some not. I have comparision with other app on the phone where… (read more)

Good day,

Since few days I observed that not all emails are received in thunderbind. Some e-mails received some not. I have comparision with other app on the phone where I see all e-mails. Do you know what may be wrong?

Version: 128.8.1esr Installed 28.03.2025 ID compilation 20250317192722 Kanał aktualizacji esr Identyfikator programu Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.8.1 System operacyjny Windows_NT 10.0 19045

Asked by Kamil 3 weeks ago

Answered by Kamil 3 weeks ago

  • Solved

Battery usage

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything … (read more)

I have a new macbook air running Sequoia 15.3.2, firefox is up to date, my battery which should technically last about 12 hours and I only get 5. Ran through everything with Apple and they said it is a Firefox issues. I don't have any extensions, add on etc. Thoughts?

Asked by orders7946 1 month ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Error message "The page isn’t redirecting properly"

Late last week I updated Firefox to the latest version. Ever since, I keep getting the same error message that I typed in the subject line. I've seen previous recommendat… (read more)

Late last week I updated Firefox to the latest version. Ever since, I keep getting the same error message that I typed in the subject line. I've seen previous recommendations on how to correct it, but none of them work, probably because there's been more updates since what I've come across. I'm getting this error message on multiple sites, including my bank account and my business email account. I'm presently typing this on a different browser (Brave), because I was getting the same error trying to find answers using Firefox.

Any assistance would be appreciated; thanks.

Asked by dinsdale1 3 weeks ago

Answered by dinsdale1 3 weeks ago

  • Solved

Unable to debug connection problems

I'm having issues with my Thunderbird. Although it has to check for new mail periodically it does not notify me on new email and do not show it in a mailbox until I hit "… (read more)

I'm having issues with my Thunderbird. Although it has to check for new mail periodically it does not notify me on new email and do not show it in a mailbox until I hit "Get messages" button. And even after that I have to wait for several seconds. There's clearly something wrong but I cannot find what because I cannot find a connection log. Now I have to rely on mail notification daemon to tell me when I must open my Thunderbird and hit the button (to be clear I never exit T, it always runs minimized).

Recently I had a hard time trying to add Zoho account to T. It just didn't work no matter what settings I tried. Eventually I installed Claws Mail and found the root cause in the server response message. Unfortunately this method isn't applicable for the problem I described before - Claws logs can't tell my why Thunderbird doesn't check my mail when it has to.

So, is it possible to add connection log to Thunderbird (I can duplicate this to GitHub issue if necessary)? Or maybe there is one and I just didn't find it somehow (I know about devtool console - it's useless in this case)?

Asked by uvizhe 1 month ago

Answered by Wayne Mery 4 weeks ago

  • Solved

Get mail only downloads in batches

Hi, I am using the latest version of Thunderbird, connected to three Gmail accounts (two are POP3, one is IMAP). I usually load up thunderbird once a week to backup all e… (read more)

Hi, I am using the latest version of Thunderbird, connected to three Gmail accounts (two are POP3, one is IMAP). I usually load up thunderbird once a week to backup all emails from Gmail. The problem is when I click the get new mail button it only downloads emails in batches of 14 or 20. I have to keep clicking the get new mail button to download all the weeks emails. I cannot find any setting to change this behaviour. I just want thunderbird to download all emails in one go. Is this a Gmail issue or thunderbird issue? Thanks in advance

James

Asked by jhansonnz 1 month ago

Answered by jhansonnz 1 month ago

  • Solved

Firefox opening partially full screen

System: Linux/Fedora41 Firefox: 136.0.4 Monitor: Acer 27" 1920x1080 When I open a FF window, it opens full screen vertically and to some width horizontally, both dimensi… (read more)

System: Linux/Fedora41 Firefox: 136.0.4 Monitor: Acer 27" 1920x1080

When I open a FF window, it opens full screen vertically and to some width horizontally, both dimensions not desired. My usual style (for the MANY years I have used FF and Linux) is to use a FF window that is NOT full screen in either dimension since I normally have multiple windows open simultaneously. This FF behavior has started just recently.

This behavior occurs when starting FF from the FF icon on the desktop, when opening a new window from the FF main menu, or when opening a new window via the 'Open Link in New Window". (Perhaps other ways as well: these are those I encountered.)

I have tried: .... Opening FF/resize window to desired size/close FF using 'Quit': no change on restart .... Deleting the xulstore.json in the profile folder/restarting FF: no change on restart

I would like to restore FF to its previous action: open new windows at the same size as the last one referenced. Can someone help?

Thanks.

Bill Lee

Asked by BillLee 4 weeks ago

Answered by BillLee 4 weeks ago

  • Solved

Wrong web site

Try to get "tvlistingszap2it.com" --(which I have been using for 5 years)--- but it opens "newsnation" Started doing this on 17 Mar, 25. What is wrong ?? Can you f… (read more)

Try to get "tvlistingszap2it.com" --(which I have been using for 5 years)--- but it opens "newsnation" Started doing this on 17 Mar, 25. What is wrong ?? Can you fix it ??

Asked by re105fww 1 month ago

Answered by James 1 month ago

  • Locked

Thunderbird google popup

With the latest update 136.01 whenever I click on any Thunderbird mail I get a popup screen that says "Thunderbird Email wants to access you Google account". The screen i… (read more)

With the latest update 136.01 whenever I click on any Thunderbird mail I get a popup screen that says "Thunderbird Email wants to access you Google account". The screen implies there is an "Allow" link that I should click on but none exists! Then the only way out of this screen is use the esc key. That takes me back to my Thunderbird mail but anything I try to initialises this pop up up screen again. So my email account is totally unusable. I have used Thunderbird over ten years and have not had any problem. I hope it can be fixed. Thank You. Gary Nye. text me at xxx 408 9995

Asked by gnye307 1 month ago

Last reply by Wayne Mery 1 month ago

  • Solved

Understanding syncing of the address book with Google Contacts

I installed Thunderbird 136.0.1 for Windows this week to use with my Gmail/Google account. I'm loving the way it works and the fact that it interfaces with the Google cal… (read more)

I installed Thunderbird 136.0.1 for Windows this week to use with my Gmail/Google account. I'm loving the way it works and the fact that it interfaces with the Google calendars (even the birthday calendar driven by Google contacts) well. The address book seems a bit more inconsistent with syncing/updating and I'm trying to gain an understanding of how that works. If I add a contact the the address book in Thunderbird, it shows up in the web interface in Google contacts. However, If I delete a contact in the web interface, that contact is not removed from the Thunderbird address book. Am I just not being patient enough for the syncing to take place?

Thanks! Rob

Asked by Rob L 1 month ago

Answered by Matt 1 month ago

  • Solved
  • Archived

Gmail sign in / oauth process ends in "Error 400"

Last night (9/23/2024), Thunderbird began presenting a screen (see attached) requiring me to sign in to contine to Mozilla Thunderbird Email. At the top of the screen is … (read more)

Last night (9/23/2024), Thunderbird began presenting a screen (see attached) requiring me to sign in to contine to Mozilla Thunderbird Email. At the top of the screen is a "Sign in with Google" line. However, there is nowhere to sign into anything. My correct email is displayed but no entry for a password.

Clicking "Next" takes you to an Error 400 screen. There is no "Close" button and the only way out of the screen is to hit "Esc," which takes me to my Email account. After a short bit, the screen refreshes back to that " sign in to contine to Mozilla Thunderbird" screen. After one or two more uses of :Esc, I can get back control of my laptop.

Meanwhile, Thunderbird is frozen--mail doesn't update, and any attempt to use T-Bird returns me to the sign in cycle. Win 11; TB ver, 128.2.3esr (32-bit); server security imap.gmail.com, port 993, outgoing server smtp.google.com, authentication OAuth2. I've accepted cookies and javascript and closed my VPN. can't figure what to do next.

Asked by danielstrms766 7 months ago

Answered by danielstrms766 7 months ago

  • Solved

Google callendars stopped being synchronised

Hi All, Two days ago, my Google calendar sync stopped working. I tried to add them again, but now, for a change, I can't see events at all, even though Thunderbird plugi… (read more)

Hi All,

Two days ago, my Google calendar sync stopped working. I tried to add them again, but now, for a change, I can't see events at all, even though Thunderbird plugins theoretically got access to calendars. Should I wait for an update? Is this a global problem? How can I solve it?

Thank you Mariusz

Asked by Snakr 1 month ago

Answered by sfhowes 1 month ago