Get error msg trying to open "Inbox" in Thunderbird

Today in two of my accounts I get error message "Unable to open the summary file for Inbox on imapML. Perhaps there was an error on disk, or the full path is too long." … (read more)

Today in two of my accounts I get error message "Unable to open the summary file for Inbox on imapML. Perhaps there was an error on disk, or the full path is too long." Two other accounts work fine so no error on disk, and full path hasn't changed.

Asked by judy81 5 days ago

Last reply by Ed 4 days ago

Do some website owners (banks, credit cards, even Social Security) HATE Firefox? More and more websites I have to switch to Edge to use.

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, partic… (read more)

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, particularly financial and government websites, work with Edge but not Firefox. And when I call their customer services, their first response is "try another browser!" Why do they hate Firefox?

If someone wants me to walk them through an example of the problem(s), I can do that when I pull statements or pay bills on those websites. The worst example is Synchrony Bank, which runs several credit cards I use. You may contact me by email at [email removed]@att.net (put FIREFOX PROBLEM in the title so I don't miss it).

I also have Mozilla VPN, and some things only work when I turn off the VPN, so that may be compounding the incompatibility. Although I am in Eugene (OR), the closest location for my VPN is Seattle.

Asked by Allan and Gayle Richardson 2 weeks ago

Copying an entry using Firefox from X

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why? … (read more)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

Asked by doofus1 5 months ago

Last reply by Denys 5 months ago

  • Solved
  • Archived

Not connecting/synchronizing with Mailfence

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the numbe… (read more)

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the number of messages correctly. With Mailfence, the messages stop at "connected to imap.mailfence.com" and stalls there. The message disappears after a few seconds and nothing else happens. This happened this morning when I first launched TB. I then got an update to 128.11.1. No change. I did receive the Windows Update 2025-06 Cumulative Update sometime overnight prior to launching TB.

Asked by Larry Crites 6 months ago

Answered by Larry Crites 5 months ago

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Tbird won't download emails from server

Version 128.11.0esr (64-bit) Tbird won't download emails from server. I get a bunch of status messages at the bottom left of the screen: looking up server, connecting, … (read more)

Version 128.11.0esr (64-bit) Tbird won't download emails from server. I get a bunch of status messages at the bottom left of the screen: looking up server, connecting, checking server capabilities, etc, then everything just stops. No downloads. If I access this account via webmail, there *are* emails there that Tbird just won't download. No error messages of any kind, just those status messages in that bar along the bottom of the window. All appears well... but no messages.

On the sending sider, I can't send anything from the account either (image attached.) So there appears to be both a connection error (sending) and NO connection error (receiving.) Got me chasing my own tail in circles - - tried a couple of different email apps and they're all working as they should, same settings, both send and receive. I've never used anything other than Thunderbird and REALLY don't want to change, but if it isn't working, looks like I'll have to, like it or not. Any ideas gratefully received!

Asked by Karl Anonomyous 6 months ago

Last reply by Karl Anonomyous 6 months ago

  • Solved

Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 5 months ago

Answered by Aakash_ Jamadar 5 months ago

Firefox is having trouble "finding that site" for some sites I've used for years.

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings i… (read more)

i have a firefox account on my old windows 10 computer. Firefox is having trouble "finding that site" for some sites I've used for years. I've checked internet settings in Firefox, reset my WIFI router, etc. with no response for connectivity. But I really guess I don't know what or where to check... Thought it was a VPN setting, not fixed. What should I try to find and correct my problem?? Ray ([edited email from public forum])

Asked by raygene3 6 days ago

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Does TBird have it's own Severs rr use the ISP's Server

I have posted this in two forums, not knowing which will get me the answer. I have an account with optimum.net I no longer receive Thunderbird emails since 9-02-24 abou… (read more)

I have posted this in two forums, not knowing which will get me the answer.


I have an account with optimum.net I no longer receive Thunderbird emails since 9-02-24 about 10 AM EST. I talked to the "Head" tech at Optimum and he constantly assured me that the problem was with Thunderbird, not Optimum. I do not receive emails from optimum (suddenlink,net) or yahoo.com.

But I can send email, through Thunderbird to each. I have to look on the web to see the emails, since Tbird does not receive.

I have changed no passwords.

I think that Bird only uses the server on suddenlink, my primary ISP The head tech at optimum says it it not there problem.

Could someone tell me the answer?

John Addis jaddis@suddenlink.net John.Addis@Yahoo.com

Asked by W8BBX 1 year ago

Last reply by david 1 year ago

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Gah. Your. tab just crashed.

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem? … (read more)

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem?

Asked by hlbaileys 1 year ago

Last reply by mtfrank 1 year ago

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Thunderbird keeps freezing when I click on the sent tab

I just updated the software a day ago and it helped out a lot of issues. On only 1 of my email accounts when I click on sent it freezes the software and I have to force … (read more)

I just updated the software a day ago and it helped out a lot of issues. On only 1 of my email accounts when I click on sent it freezes the software and I have to force close it. The other email accounts don't seem to have this issue.

Steps I've tried:

  • I've downloaded thunderbird and installed again.
  • Ran in troubleshoot mode or similar I guess to the safe mode.

Any suggestions would be kindly appreciated.

Tom

Asked by notary39 1 year ago

Last reply by christ1 1 year ago

  • Archived

Suddenly, "The application 'Thunderbird; can't be opened."

Running Thunderbird 115.14.0 on an old MacBook Air (OS 10.13.6 High Sierra). Thunderbird functioned perfectly well in the morning. Shut down Mac to go to a meeting. Upon … (read more)

Running Thunderbird 115.14.0 on an old MacBook Air (OS 10.13.6 High Sierra). Thunderbird functioned perfectly well in the morning. Shut down Mac to go to a meeting. Upon restart, Thunderbird cannot be re-opened. Error message in Finder is "The application 'Thunderbird; can't be opened." Not sure what's happening and would really appreciate help.

Asked by jed.willard 1 year ago

Last reply by Googlethunderbird. 1 year ago

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Updated thunderbird now slower

I recently updated to Ubuntu 24.04.1 LTS and Thunderbird also updated (?) and now seems to be loaded under /snap. I have therefore lost connections to my signatures and i… (read more)

I recently updated to Ubuntu 24.04.1 LTS and Thunderbird also updated (?) and now seems to be loaded under /snap. I have therefore lost connections to my signatures and it seems slower. What do I need to do?

Asked by FoxJT 1 year ago

Last reply by renown029 1 year ago

Start up error

At startup of Thunderbird, get error related to Outlook which I do not use. Get message - "UserHasNoMailboxandNoLicenseAssignedError" How do I get rid of this error, has… (read more)

At startup of Thunderbird, get error related to Outlook which I do not use. Get message - "UserHasNoMailboxandNoLicenseAssignedError"

How do I get rid of this error, has been present since last esr release and expected it to go away with new release - did not. Do I have to reinstall Thunderbird to clear.

Asked by gsawkins 1 day ago

Last reply by Googlethunderbird. 3 hours ago

  • Solved
  • Archived

Some folders (e.g. '[Gmail]/All Mail on xxxxxx@gmail.com') cannot be compacted because there is not enough free disk space. Please delete some files and try again.

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version… (read more)

I get a message like this every time I start Thunderbird. The topic came up last year but the conclusion was along the lines of "...this problem will be fixed in version 128" but it was never clear whether or not the User followed Mozilla's support replies or what they had to do to clear the email message from Thunderbird. .....Well I'm running version 128.1.1esr and the problem still exists.

My questions:

1. What is Thunderbird trying to do? Compact individual email files? Compae from ct the whole Thunderbird Profiles folder?

2. Is the problem the size of the Profiles folder or the overall size of the hard drive the Profiles folder resides on? What is the Hard/solidstate drive is the maximum?

3. Is the problem related to the amount of Free Space left on the Hard/solidstate drive or is the issue the number of individual files?

4. Is the issue related to the number of Thunderbird files and/or folders OR is it related to the total number of files and/or folders on the hard drive?

5. Is there a limit to the number of sub-folder levels that Thunderbird can navigate?

Thank you.

Tom

Tom O'Brien TOBrienArchitect@gmail.com

Asked by TOA 1 year ago

Answered by david 1 year ago

  • Archived

clearing history

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to ma… (read more)

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to make sure it is me Cant figure it out or get it to stop This is on Firefox* Bulleted list item

Asked by jammers25 1 year ago

Last reply by ThePillenwerfer 1 year ago

  • Solved
  • Archived

Outgoing server SMTP

I tried to send an email and got a message saying "The message could not be sent because connections to Outgoing server (SMTP) pop3.gmail,com failed. The server may be un… (read more)

I tried to send an email and got a message saying "The message could not be sent because connections to Outgoing server (SMTP) pop3.gmail,com failed. The server may be unavailable or is refusing SMTP connections. Please verify your Outgoing server(SMTP) are correct and try again". I checked and they seem right but I cannot even send an email from one account to the other. The same message appears and I don't believe anything has been changed, aside from adding another address, that I know of.

Asked by Justin Pentercost 1 year ago

Answered by Justin Pentercost 1 year ago

  • Archived

certain pages wont load

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white scre… (read more)

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white screen only. Retirement website loads but try to log in and get white page. Other certain sites just keep trying to load. My os is linux mint17.1 32bit system. Problem just started this year

Asked by petry614 1 year ago

Last reply by petry614 1 year ago