Get error msg trying to open "Inbox" in Thunderbird

Today in two of my accounts I get error message "Unable to open the summary file for Inbox on imapML. Perhaps there was an error on disk, or the full path is too long." … (read more)

Today in two of my accounts I get error message "Unable to open the summary file for Inbox on imapML. Perhaps there was an error on disk, or the full path is too long." Two other accounts work fine so no error on disk, and full path hasn't changed.

Asked by judy81 18 hours ago

Last reply by Ed 2 hours ago

Do some website owners (banks, credit cards, even Social Security) HATE Firefox? More and more websites I have to switch to Edge to use.

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, partic… (read more)

Social Security just stopped me from downloading my 2026 COLA on Firefox with an error 400 (bad request), but I was able to do it on Edge. More and more websites, particularly financial and government websites, work with Edge but not Firefox. And when I call their customer services, their first response is "try another browser!" Why do they hate Firefox?

If someone wants me to walk them through an example of the problem(s), I can do that when I pull statements or pay bills on those websites. The worst example is Synchrony Bank, which runs several credit cards I use. You may contact me by email at [email removed]@att.net (put FIREFOX PROBLEM in the title so I don't miss it).

I also have Mozilla VPN, and some things only work when I turn off the VPN, so that may be compounding the incompatibility. Although I am in Eugene (OR), the closest location for my VPN is Seattle.

Asked by Allan and Gayle Richardson 1 week ago

  • Solved

Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 5 months ago

Answered by Aakash_ Jamadar 4 months ago

  • Solved

Not connecting/synchronizing with Mailfence

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the numbe… (read more)

Thunderbird is not synchronizing with Mailfence. My other email accounts (Outlook, Gmail) work fine. TB connects to them, downloads message headers and displays the number of messages correctly. With Mailfence, the messages stop at "connected to imap.mailfence.com" and stalls there. The message disappears after a few seconds and nothing else happens. This happened this morning when I first launched TB. I then got an update to 128.11.1. No change. I did receive the Windows Update 2025-06 Cumulative Update sometime overnight prior to launching TB.

Asked by Larry Crites 5 months ago

Answered by Larry Crites 5 months ago

Printing and print preview not working (endless spinning wheel)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename … (read more)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated).

I already tried the Troubleshooting information -> Clear saved print settings, but to no avail.

Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).

Asked by Dodo 5 months ago

Last reply by Myself 2 weeks ago

  • Solved

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (read more)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Asked by computerdown 5 months ago

Answered by computerdown 5 months ago

Copying an entry using Firefox from X

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why? … (read more)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

Asked by doofus1 5 months ago

Last reply by Denys 5 months ago

  • Archived

certain pages wont load

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white scre… (read more)

I can go to websites but when clicking log in I only get a white page. If I go to my credit card I cn=an see my statement but when going to make a payment get white screen only. Retirement website loads but try to log in and get white page. Other certain sites just keep trying to load. My os is linux mint17.1 32bit system. Problem just started this year

Asked by petry614 1 year ago

Last reply by petry614 1 year ago

  • Solved
  • Archived

Mozilla, please consider allowing some form of WebUSB, even if only for "Firefox Developer Edition".

Regarding the current state of Firefox and WebUSB, I have four thoughts: Yes, Mozilla's concerns regarding the security risks are valid, but not insurmountable. In … (read more)

Regarding the current state of Firefox and WebUSB, I have four thoughts:

  1. Yes, Mozilla's concerns regarding the security risks are valid, but not insurmountable.
  2. In my experience, this is the single W3C noncompliance that impedes my use of Firefox.
  3. In my experience, an increasing number of companies/organizations are leveraging WebUSB, from core-functionality of end-user hardware to enterprise-level troubleshooting, configuration, and support.
  4. If Mozilla permits the use of unsigned plugins for its Firefox Developer Edition because of the reasonable expectation that its users understand the risks, it stands to reason that the same could be said for WebUSB.

(There's no need to reply, really - this is only being publicly posted because there doesn't seem to be a way to do otherwise - I just wanted to go through the exercise of casting this message-in-a-bottle into the sea.)

Asked by Indigo 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Suddenly, "The application 'Thunderbird; can't be opened."

Running Thunderbird 115.14.0 on an old MacBook Air (OS 10.13.6 High Sierra). Thunderbird functioned perfectly well in the morning. Shut down Mac to go to a meeting. Upon … (read more)

Running Thunderbird 115.14.0 on an old MacBook Air (OS 10.13.6 High Sierra). Thunderbird functioned perfectly well in the morning. Shut down Mac to go to a meeting. Upon restart, Thunderbird cannot be re-opened. Error message in Finder is "The application 'Thunderbird; can't be opened." Not sure what's happening and would really appreciate help.

Asked by jed.willard 1 year ago

Last reply by Googlethunderbird. 1 year ago

  • Archived

I cannot load duolingo webpage.

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load… (read more)

I cannot load duolingo webpage. Until yesterday, it loaded on my laptop without a problem. Now, when I go to this page, it is stuck in "loading." I can, however, load the page on Bing. I can also load it on Firefox on a DIFFERENT computer.

I can load all the other webpages that I have tried on my laptop on Firefox as usual. The only webpage that is not loading is Duolingo.

Thanks James Kern

Asked by jameskern 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

my firefox just quit connecting to any server..

the latest version of Firefox, I think, just all of a sudden lost connection to any server from this PC.. my Chrome and Edge work just fine.. I can't find anyway to chec… (read more)

the latest version of Firefox, I think, just all of a sudden lost connection to any server from this PC.. my Chrome and Edge work just fine.. I can't find anyway to check the connections Thanks, Bob .

Asked by bobs51 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Thunderbird keeps freezing when I click on the sent tab

I just updated the software a day ago and it helped out a lot of issues. On only 1 of my email accounts when I click on sent it freezes the software and I have to force … (read more)

I just updated the software a day ago and it helped out a lot of issues. On only 1 of my email accounts when I click on sent it freezes the software and I have to force close it. The other email accounts don't seem to have this issue.

Steps I've tried:

  • I've downloaded thunderbird and installed again.
  • Ran in troubleshoot mode or similar I guess to the safe mode.

Any suggestions would be kindly appreciated.

Tom

Asked by notary39 1 year ago

Last reply by christ1 1 year ago

  • Archived

Calendar "Item changed on Server" notices driving me crazy

I'm getting these notifications multiple times a day. It serves no useful purpose, there is no way to stop them, that I can see and no way to universally shut off this t… (read more)

I'm getting these notifications multiple times a day. It serves no useful purpose, there is no way to stop them, that I can see and no way to universally shut off this type of notification. Please help!

Asked by chunnel 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Gah. Your. tab just crashed.

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem? … (read more)

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem?

Asked by hlbaileys 1 year ago

Last reply by mtfrank 1 year ago