• Archived

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button… (read more)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Asked by mivkov 9 months ago

Last reply by mondalealex 7 months ago

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  • Archived

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you e… (read more)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Asked by nadejdarooo 1 year ago

Answered by TechHorse 1 year ago

  • Archived

Firefox for Android crashes every time the tab listing opened

Firefox for Andoird crashes every time tab listing opened. If I do "about:crashes" i see the attached list of crashes ... "java.lang.IllegalArgumentException..." Versi… (read more)

Firefox for Andoird crashes every time tab listing opened. If I do "about:crashes" i see the attached list of crashes ...

"java.lang.IllegalArgumentException..."

Version is 130.0 (Build 2016041319)

I tried clearing cache but it didn't help.

Asked by adam155 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 7 months ago

Answered by jonzn4SUSE 7 months ago

  • Archived

Startup

I'm on Firefox mobile, and I keep having this issue, and trust me, I've searched for solutions, but they just haven't worked out. Wverytime I open the Firefox app, it ask… (read more)

I'm on Firefox mobile, and I keep having this issue, and trust me, I've searched for solutions, but they just haven't worked out. Wverytime I open the Firefox app, it asks me to "get started". I've had Firefox for nearly a year now and it's my default browser. The only thing I can think that could be causing this issue would be me recently syncing my account onto my computer, but that was a little while ago and it used to not do this every time. Now it is. Please help?

Asked by KingXGarm 10 months ago

Last reply by Mutaz Awad 10 months ago

Developer Edition

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it. Also trying to bro… (read more)

Developer edition seems to be blocking Today's Deals when browsing amazon.com. Regular firefox does not do this. Suggestion on what to do to fix it.

Also trying to browse distrowatch give the following: Warning: Potential Security Risk Ahead.

Asked by Grumpy 5 months ago

Last reply by Paul 5 months ago

  • Solved
  • Archived

Cannot resolve disappearance of my bookmarks toolbar

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I… (read more)

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Asked by Jackie Anderson 7 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

Issue Report: Automatic Page Refresh Causes Data Loss in Forms

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering inf… (read more)

I am writing to report an issue with the page frequently auto-refreshing. This feature causes a significant disruption, especially when I am in the middle of entering information into data fields, such as forms, passwords, or One-Time Passwords (OTPs).

Every time the page automatically refreshes, all the data I have input is lost, forcing me to restart the process from the very beginning. This happens repeatedly and is extremely frustrating.

I request that this auto-refresh functionality be disabled. It would be much better if the refresh action could only be initiated manually by the user. This would ensure that data being entered remains intact without interruptions that cause the process to restart.

━━━━━━━━━━━━━━━━━

Subject: Issue Report: Automatic Page Refresh Causes Data Loss in Forms

Problem Description: The page/screen automatically and continuously refreshes on its own without user command.

Impact of the Issue: This automatic refresh is highly disruptive because:

1. It erases all data currently being entered into forms (e.g., user details, passwords, OTPs).

2. It forces the user to repeatedly restart the data entry process from scratch.

3. It significantly hinders and slows down the completion of any task on the page.

Suggested Solution: Please disable the automatic refresh feature. The refresh action should be user-initiated only (e.g., via a manual refresh button or a "pull-to-refresh" gesture) to prevent data loss during input. Thank you.

Asked by Iyon 8 months ago

Last reply by Paul 7 months ago

  • Solved
  • Archived

New Message Button Does Not Work On TB v.140.0.1esr Local Folders

[I am starting a new post because I was replying to someone else's post and it stopped working.] After updating to TB v.140.0esr (then just now updating to v.140.0.1esr)… (read more)

[I am starting a new post because I was replying to someone else's post and it stopped working.]

After updating to TB v.140.0esr (then just now updating to v.140.0.1esr) from v.128esr, I cannot compose a new message in any Local Folders or my main virtual inbox. The +New Message button is there, but clicking it does nothing. It was working for over a decade before this.

However, going into the normal account folder inboxes DOES allow me to click the "+New Message" button and start/compose a new message.

I can still reply to messages in the local and virtual folders, just not start a new message.

I have tried disabling all security software. No luck.

I have ran Help > Troubleshoot mode with no addons. No luck.

When I create a new folder under Local Folders, clicking New Message still does nothing while in that new folder. But if I move that new folder to an existing email account, then go to the new folder, clicking New Message works correctly.

I am on Windows 10. I did use the addon Manually Sort Folders in the past, but not recently.

I ran the Check Error Console (ctrl+shift+J) on TB v.140.0esr. Here is the paste:


1752107893534 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. background.html WebExtensions: Import modules with new 'ChromeUtils.importESModule' implementation.js:34 Hello there, I'm BorderColors-D! background.js:11:9 CopySent2Current: 3.39 on Thunderbird 140.0 Received: pong

1.0.9 background.js:141:33 no migration CardBookXULNotifyListener.js:600:13 TypeError: can't access property "document", currentWindow is null implementation.js:568:15 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing locales: An unexpected property was found in the WebExtension manifest. 1752107894980 addons.webextension.{a300a000-5e21-4ee0-a115-9ec8f4eaa92b} WARN Loading extension '{a300a000-5e21-4ee0-a115-9ec8f4eaa92b}': Reading manifest: Warning processing chrome_injectors: An unexpected property was found in the WebExtension manifest. New compose tab 5 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 5 styleswitcher.js:45:13 New compose tab 6 with identity id1 styleswitcher.js:31:15 Applying new border style for identity id1 to tab 6


Asked by bigcat 7 months ago

Answered by bigcat 7 months ago

  • Archived

Log-in trouble

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_E… (read more)

Although I have successfully logged in many times, I get an error message today: An error occurred during a connection to b2clogin.firstenergycorp.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

Asked by efa26 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Solved
  • Archived

Firefox 133 and Norton 360 - Secure Connection Failure

After upgrading to FIREFOX 133 everything became a mess !! Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of… (read more)

After upgrading to FIREFOX 133 everything became a mess !!

Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360

I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?

Asked by abombaci 1 year ago

Answered by abombaci 1 year ago

  • Archived

Can't share screen in Google Meet videocalls

Hello, I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Neverthe… (read more)

Hello,

I checked the troubleshoot and gave all the necesarry permissions on my Mac for Google Meet to use my screen (allowed audio, video and screen recording). Nevertheless, I cannot manage to share my screen on Google Meet. As shown in the screenshot, it offers the option to share my whole screen (I cannot select a window or a tab...) but for my audience neither this is working.

Could you please help me fix this?

Many thanks in advance!

Asked by bramebus 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Slow loading Web pages

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more … (read more)

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more info re websites, extensions etc but other browsers don't have these problems, so it looks like a core Firefox thing.

Asked by David 1 year ago

Last reply by Paul 1 year ago

Why folder compact error? "The folder 'Inbox on email@domain.com could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

Several times a day, TB pops up a message box with the following... The folder 'Inbox on email@domain.com could not be compacted because writing to folder failed. Verify… (read more)

Several times a day, TB pops up a message box with the following...

The folder 'Inbox on email@domain.com could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I have a few accounts in TB, and it does this for all of them, but at seemingly random times.

Everything seems to work, it's just annoying to have these messages pop up.

I have 0.9Tb free space on the disk, so I don't think it's a lack of space! I also have admin rights to the file system, so that's not it either.

Anyone any idea why I get this? Thanks

Asked by MrYossu 5 months ago

Last reply by MrYossu 1 month ago

  • Archived

Cannot compose new email in Thunderbird 140.0esr – Compose window does not open (bug1956258)

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Rece… (read more)

After updating to Thunderbird version 140.0esr, I am unable to create a new email. Clicking “Write” or “New Mail” does nothing – no compose window opens. However: • Receiving and replying to emails works normally • Safe Mode does not resolve the issue • Disabling all add-ons has no effect • Reinstalling Thunderbird did not help • I confirmed I am using version 140.0esr

Asked by Aleksandar Ljesic 7 months ago

Last reply by bigcat 7 months ago