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Today I have experienced a problem downloading new messages, bulk, trash or anything else in my mail server into thunderbird. it requires my primary password and then my regular password. I just set up my primary password so I understand why it is asking for that, but I don't understand why it is also asking for my regular password before I can get access to the mail server that I am using. the regular password was set up on 6/17/24 and until today it was working fine.

I have been logged out of my gmail account on my iPad but am still logged into my gmail account on thunderbird. I would like to access my password so I can login on iPad or at least transfer my thunderbird account to ipad.

When I try retrieving my email from my AOL account (IMAP) using Thunderbird and Windows 11 I get the message "Authentication failure while connecting to server imap.aol.com." This account was working fine for months until the T-bird update. I have several other accounts on T-Bird, including Gmail and others, and they're still working just fine.

I have double-checked all the account settings and tried deleting the AOL account from T-Bird and setting it up again from scratch, but the problem persists.

Please help!

Many thanks.

When I checked the box to Require a Primary Password, I did not know this was an always and forever thing. I have found out that it is an every time I open my email in Thunderbird. I can not undo it. Is there not a way to get around this?

Starting this morning, I have been unable to access my email because no matter what i do or changes I try and make.....it does not recognize my password....even when I have changed it....even when I ask mail.com to refer to the saved passwords. NOTHING WORKS. I need to use this email....help. I notice that there is a request for you to email me when someone answers the thred.....funny considering I cannot get my email

About once a year suddenly Thunderbird does not recognize my passwords for my two email accounts. I don't know why this keeps happening and how to get the passwords to work.

My email mail.com stopped working and ask for a new password. Putting in a new password does not work. It may be related to a T-mobil internet problem that they emailed me that it was fixed. My other emails are working OK. I get this message "Login to server imap.mail.com with username jmaugee@mail.com failed." My email to jmaugee@mail.com does not receive emails that I send from my other email address. John Augustine

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards

Dear people at Mozilla Thunderbird Email: Please STOP sending me emails to solicit access to my Google account. I receive enough junk mail without these solicitations; be decent and erase me from your list. I will appreciate that, instead to being irritated with the continuous pop-ups you are sending me.

In gratitude, Taruno Vega🙂 [edited from public] @coastside.net

I dont understand this new method of sign in message you have sent, im an oldie, not an IT geek, I dont understand & very worried im going to loose access to my e-mail which has inf ormation on that i NEED

I need step by step instructions that an old guy will understand

Accessing my yahoo email with Thunderbird have worked fine for several months. Now I cannot log in. Yahoo mail is not accessible from the web either. But the web login works fine from Windows. I tried to change authentication method from OAuth2 to password but that didn't help. When I start Thunderbird there is either a dialogue which requires password or a window (see added picture) with a long string at the top of the window. That string cannot be edited. The rest of the window is empty.

I've lost my password, but I believe I have retrieved it from the Profile. The entry reads: "encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=". Please would you indicate how to decrypt. Promptly upon resolution, I shall obviously change the password using the regular Thunderbird method.

For over a year now, I have had to resort to the Orange.fr e-mail client, which is much less satisfactory. I have used a Demo version of "Passware kit" to seek to retrieve the elusive password, and have received no satisfactory answer from it. I am not prepared to pour good money after bad.

A software solution is only as good as the support the publisher provides for it. Please answer soon.

I emphasise that, as a regular contributor of funds in the past, my continued funding of Mozilla Firefox and Thunderbird depends on your answering with a satisfactory, workable solution to my long-standing plight, contingent upon decryption of the password above.

Adam Warren FRSA [edited from public community support forum] @orange.fr

I've used Thunderbird for years & have never changed my password. All of a sudden, it will no longer recognize my password. As a consequence, I am no longer receiving email and cannot sign in, even though it just "updated" my version of thunderbird..

I use earthlink.net (28yrs) with Thunderbird. I set up a second account (name123@earthlink.net) which somehow became my primary account. It accesses fine, but my major account (name@earthlink.net) asks for password which I don't know and can't find using tools, account settings etc. This just started and I typically get 50 emails per day and cannot access. I can access X@earthlink.net

(PII redacted by moderator)

Bonjour je n'arrive plus à accéder à ma boite mail à l'ouverture il m'est demandé mon mot de passe , je l'ai oublié quand je suis la procédure pour afficher mon mot de passe, il m'est demandé un code confidentiel que je ne connais pas, comment puis je faire? je n'arrive pas à trouver ou le reinitaliser. et lorsque je tente d'accéder à la messagerie j'ai un message suivant: "echec de la connexion à imap.sfr.fr avec cet utilisateur" je n'avais jamais eu de problèmes jusqu'à aujourd'hui Puis je supprimer le compte de messagerie et le recréer ensuite? mes dossiers locaux et archives seront ils conservés ou perdus? Merci pour votre aide envoyez moi vos réponses à " jm.X@ gmail.com" car plus d'accès avec Thunderbird

Login problem after Thunderbird 148.0 (64-bit) (update) as a client for Yahoo accounts - Google accounts continued to work without problems after the update. Yahoo accounts can now only be accessed via the website. A new app password generated in the Yahoo account is not accepted in the Thunderbird browser window, nor is the original password. Any tips would be appreciated. Thanks in advance.