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  • Solved

Can no longer log in to Coventry Building Society - but more than that...

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I… (read more)

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

Asked by roger_comish 4 months ago

Answered by ThePillenwerfer 3 months ago

  • Solved

Locked out of accounts Samsung and Gmail due to 2way-factor authentication. I need to change a my number on the email account

I need to change the phone number on accounts to sign in . My original phone that was on the account was stolen. Locked out of my accounts  ? Samsung &Gmail go… (read more)

I need to change the phone number on accounts to sign in . My original phone that was on the account was stolen. Locked out of my accounts  ? Samsung &Gmail google ect...

Asked by Travis Juarez 1 week ago

Answered by david 1 week ago

  • Locked

No Thunderbird password has ever exsisted

I have been using Thunderbird since it was Netscape. (that's how old I am) In all that time, I have NEVER had a password for Thunderbird. I have never even seen an optio… (read more)

I have been using Thunderbird since it was Netscape. (that's how old I am)

In all that time, I have NEVER had a password for Thunderbird. I have never even seen an option to set up a password for Thunderbird.

I thought that maybe if there were a subscription option available now, then I would be able to subscribe, get a proper personal account, make a password for it, and once again be able to use Thunderbird for email management.

I WISH! If anyone knows the URL for a Thunderbird subscription page, please send the URL, because after much searching, I still haven't found one.

Asked by patriciacravener 1 week ago

Last reply by Wayne Mery 1 week ago

  • Locked

Help!! Can't sign in

I can't sign-in to my Thunderbird account on my laptop. It's not recognizing my password. I've turned off the computer and opened the program again, to no avail. ANY help… (read more)

I can't sign-in to my Thunderbird account on my laptop. It's not recognizing my password. I've turned off the computer and opened the program again, to no avail. ANY help would be much appreciated! Thanks!

Asked by sylvanwinds 2 weeks ago

Last reply by Wayne Mery 1 week ago

  • Solved

Where to enter App Password on Thunderbird?

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I ca… (read more)

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I can find no place on Thunderbird to enter it. Primary Password doesn't seem to be it.

Asked by ltilton 2 weeks ago

Answered by ltilton 2 weeks ago

  • Solved

Spectrum/twc IMAP server log in issues January 2025 edition

On January 21st 2025 I changed my Spectrum account password. Almost immediately Thunderbird could not log into the spectrum maintained "mail.twc.com" server. When I call… (read more)

On January 21st 2025 I changed my Spectrum account password. Almost immediately Thunderbird could not log into the spectrum maintained "mail.twc.com" server. When I called Spectrum support I was told the old Spectrum use of separate passwords for SMTP and IMAP was changed to use the same password as the spectrum web page which is now the same for all spectrum logins, a "one password to rule them all" scheme in November 2024. I changed the passwords in Thunderbird for IMAP and SMTP, but it still will not connect. If I do an auto populate attempt, the server actually responds with the correct setting so I know I am reaching the server. After five days trying to resolve the issue with Spectrum I was told this is a know issue with Thunderbird and it is not the server but the third party application. It is bad enough they reconfigure things like this without disclosing it. It baffles me that the changes they claim were made in November 2024 only make themselves known when the service stops working nearly three months after the change and only when I changed the web site password. Anyone know how to solve this? Thank you so much in advance.

Asked by teknikal 2 weeks ago

Answered by teknikal 2 weeks ago

  • Solved

Google sign in for Thunderbird

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing… (read more)

Hello I keep getting the attached message to sign into Thunderbird with my Google account as per the attached image. It is only recently that the message keeps appearing which is very annoying. I have tried various settings but nothing seems to work. What can I do to get rid of this message? Thanks

Asked by Lolly 3 weeks ago

Answered by Yu5tiqX9og 3 weeks ago

  • Solved

Debuger breakpoints dont work on V133

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction t… (read more)

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction to replace request for the library on server with one requesting it from localhost. This used to work without problems. However today i noticed that breakpoints aren't getting hit. I have downgraded to version 132.0.2 and breakpoints work once again. I think this has something to do with debug sources, since the load process adds 2 sources, webpack containing uncompiled code and where i set break points, and webpack-internal which i think is built js library before getting minified. Links to exceptions in console also dont work instead of linking to webpack seemlesly, the adress says webpack-internal and link open a new window and complains that the adress is nonsense (see attached images)

Thatnks for the help

Asked by marek.urban 1 month ago

Answered by marek.urban 3 weeks ago

  • Locked

Thunderbird email

I need help on my Thunderbird email program! It keeps asking for my password. Ive tried several. It does not work. [edied] @bellsouth.net I could use some help. I`m 83 … (read more)

I need help on my Thunderbird email program! It keeps asking for my password. Ive tried several. It does not work. [edied] @bellsouth.net I could use some help. I`m 83 and this isen`t easy any more. Ralph Toler

Asked by mrwolfey 4 weeks ago

Last reply by sfhowes 4 weeks ago

  • Solved

No saving of passwords of e-mail konto ---> new installation at 15.Jan 2025

After new installation of windows 11 and Thunderbird at 15.Jan 2025 the connetion to my e-mail accounts cannot be opened by saved passwords - every time I open Thunderbir… (read more)

After new installation of windows 11 and Thunderbird at 15.Jan 2025 the connetion to my e-mail accounts cannot be opened by saved passwords - every time I open Thunderbird I have to tip in my passwords. Very uncomfortably.

Asked by michael.bandilla 1 month ago

Answered by michael.bandilla 1 month ago

  • Solved

Unable to reset Tbird password since resetting password in Juno popmail

Some security bobble forced me to change my password in Juno. I can now access my email on line in webmail, but cannot send or download messages. See screenshots. THA… (read more)

Some security bobble forced me to change my password in Juno.

I can now access my email on line in webmail, but cannot send or download messages.

See screenshots. THANK YOU for your work.

I value Tbird because I can work offline and access my files off line.

Asked by Kathy Van Dame 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

suddenly cannot log onto any of my email accounts ?

suddenly I am asked for passwords on my two email accounts, and when I enter the passwords, which are correct as I've checked with my ISP...I am not able to access my ema… (read more)

suddenly I am asked for passwords on my two email accounts, and when I enter the passwords, which are correct as I've checked with my ISP...I am not able to access my email at all. Email programme was working fine about three hours ago, and now...well I am continually asked for passwords for my accounts, and then told they are incorrect? I've shut down Thunderbird after reentering passwords, have double checked settings, and had to change IMAP setting to mail. etc., as that is what my ISP has told me to put and have also changed it back to imap, but still cannot access my emails at all.

Please someone help me sort this out, it is doing my head in...and this isn't the first time Thunderbird had done this with password issues either///GRRRR

Asked by Em Tech 1 month ago

Answered by Em Tech 1 month ago

  • Solved

Can't Set OAuth on Microsoft IMAP Server

I successfully changed the authentication method for my SMTP server to OAuth. But when I try to set my IMAP server to OAuth, I get this error message: The IMAP server i… (read more)

I successfully changed the authentication method for my SMTP server to OAuth.

But when I try to set my IMAP server to OAuth, I get this error message:

The IMAP server imap-mail.outlook.com does not support the selected authentication method. Image attached. Note: I couldn't capture the whole image, as Firefox insisted on displaying the error message at the bottom of the screen where I could only see half of it. But I confirmed OAuth was the issue by changing it back & forth several times.

I thought we had to change both SMTP & IMAP. Did I misunderstand something?

Asked by 9212cp406 5 months ago

Answered by david 5 months ago

  • Solved

Can't login to Gmail with OAuth2

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP … (read more)

A friend recommended Thunderbird to me, I'm an Ubuntu user with Thunderbird version 128.6.0esr I'm trying to connect to my Gmail account and I'm having a tough time IMAP is enabled despite what Google says, IMAP wasn't on by default so I turned it on. There's no "Sign in with Google" in Thunderbird so I just enter the account email and password manually, the good news is Mozilla already configured OAuth2, the bad news is that the window pops up, I log in to Google, hit allow but I get "Unable to log in at server Probably wrong configuration, username or password. " So I cleared the cookies and allowed all third-party cookies(added it in exceptions with allow, just to be sure), cleared passwords too, and enabled javascript as told by Mozilla, but I still get the same window(this time just the access request came up without requiring username and password) and the same error, I even got an App Password because I do have 2-Step Verification enabled and tried that just to be sure but still the same thing The funny thing is that I tried Thunderbird on Android and it connected just fine without any additional step

at this point, I'm out of any new ideas and I ask for your help

Asked by alireza javdan 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Failure to sign-in after updating outlook password

Hi, I updated recently my outlook password and now I can't connect to outlook.office365.com using TB version 115.16.0esr (64-bit) on lubuntu version 20.04. Connection is… (read more)

Hi,

I updated recently my outlook password and now I can't connect to outlook.office365.com using TB version 115.16.0esr (64-bit) on lubuntu version 20.04. Connection is broken after password update. I have checked server settings they are all good.

I tried to clear TB cache but that didn't help. When I try to get messages from outlook, I am getting blank signing window, on top bar of pop up window it shows Enter credentials... but nothing is visible within signing window, it's all blank

Appreciate any help.

Asked by nytipnis 1 month ago

Answered by nytipnis 1 month ago

  • Locked

password

I described this problem on this forum a couple of hours ago--but I now know any response to help me will come via email--which I cannot access due to the password probl… (read more)

I described this problem on this forum a couple of hours ago--but I now know any response to help me will come via email--which I cannot access due to the password problem. I was using Thunderbird mail when up pops this pop-up asking for my password. I have never had to use a password to access my emails with thunderbird email. I tried a Yahoo mail password, a mozilla account password, a thunderbird account password--none are wanted. I can't find where to change a password or add a new password.

How can I get some help not sent via email.

Ruth Lewis [edited email from community support forum]

Asked by Ruth Lewis 1 month ago

Last reply by James 1 month ago

  • Solved

Thunderbird suddenly fails to sign in using webmail username / password Oct. 1, 2024

Hi, Thunderbird was working fine in the morning, but later in the day, it suddenly stopped downloading messages from my Hotmail inbox and asked for my password again. Whe… (read more)

Hi, Thunderbird was working fine in the morning, but later in the day, it suddenly stopped downloading messages from my Hotmail inbox and asked for my password again. When I entered my password, I got the following error message:

"Sending of password for user mazyarm@hotmail.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password."

Thunderbird won't sign in to check emails. I also get the message:

"Login to server pop-mail.outlook.com with username mazyarm@hotmail.com failed."

And those are the messages I now get whenever I click on the Get Messages button. However, I am still able to access my Hotmail account directly using the Firefox web browser, so I know that my username and password are not the problem.

Does anyone know what's going on? How do I solve this problem? Thank you, Maz

Asked by mazyarm 4 months ago

Answered by david 4 months ago