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Durch Änderung meines Passwortes bedingt durch Verdacht auf Hackerangriff geht jetzt nichts mehr

Ich kann die Mail nicht versenden und komme nicht in die Mail, da ich gestern ein neues Passwort eingerichtet habe ,aber es funktioniert nicht. Ich hatte einen Hackerangr… (read more)

Ich kann die Mail nicht versenden und komme nicht in die Mail, da ich gestern ein neues Passwort eingerichtet habe ,aber es funktioniert nicht. Ich hatte einen Hackerangriff, daher habe ich gestern das Passwort geändert.

Asked by annekhgruber 8 hours ago

Last reply by Scooter 2 hours ago

I cannot get into my browser. My Thunderbird Account has been ruined by upgraging to a new version, plus my folders are scewed and many are not avail to me. You have really upgraded my computer to the point it is useless. Thanks

'bold textSince Dec 2024 my Folders are scewed, not related to the folder names. Most are not accessable. Your wonderful up grades have nearly left my computer useless. I… (read more)

'bold textSince Dec 2024 my Folders are scewed, not related to the folder names. Most are not accessable. Your wonderful up grades have nearly left my computer useless. I have used thunderbird for many years. Now my system is useless. I have an excellent computer, but because of your previous upgrades nothing works. My folders names don't match what is in the folders. Many folders are not accessable. I am 85 years old. I don't know where to go to get help. THis new upgrade has left me without a browser. I couldn't get on my regular Zoom meeting this morning. I;m happy some of your super techs are happy with your changes. I can't get it. One more thing my computer doesn't have. Your changes have made my computer useless. THanks! Winston Hatt john316win@gmail.com

Asked by Winston Hatt 2 hours ago

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well Login to serv… (read more)

LOGIN FAILED ERROR MESSAGE DRIVING ME CRAZY! At LEAST 100 times I get the same gray pop-up error message which I've attached. I will type it here as well

Login to server pop.earthlink.net with username professorbalducci@earthlink.net failed.

Retry - Enter New Password - Cancel are the choices presented.

Obviously my primary email server is Earthlink Webmail, which in turn I redirect to use Thunderbird as my mail reading and filing system for my messages. Webmail is simply too cumbersome for daily use. No matter.

I have two email accounts with Webmail, both redirected to TB. I use a particular password for the Webmail server, which in turn I needed to set up a flow-thru account to TB. No problems there for the past 10 years or so.

Suddenly beginning last week, these infernal gray box error messages began appearing throughout the day. Now they popup every 2 or 3 minutes!

I have double and triple checked my Webmail passwords to insure they are correct. I have also attempted on NUMEROUS occasions to use the optional tab ENTER NEW PASSWORD, into which I have typed the password again. I check the box that asks "Use Password Manager to remember this password." in hopes that TB will somehow remember the correct PW. No Luck whatsoever.

To prove my point, during the time it has taken me to type this message, the popup has appeared no less than 6 times thus far, and I am not even finished with my question.

Actually - opps, there it is again - I am finished with the question. What I am desperately seeking is how to disable this damned error message once and for all, or to input whatever information it needs to simply disappear.

Thanks to you all for putting up with my frustration. I only hope it doesn't happen to you, 'cause it will drive you NUTS!

Thanks again,

Lenny

Asked by LENNY BALDUCCI 2 hours ago

Connecting to gmail, troubles with javascript

I tried to connect to an existing Google-Mail account via 'new', 'existing mail account' etc.. Finally a Google-Login-Window appears. After inserting the username Google … (read more)

I tried to connect to an existing Google-Mail account via 'new', 'existing mail account' etc.. Finally a Google-Login-Window appears. After inserting the username Google responses with a message, that my browser does not support javascript. However, both in thunderbird and in firefox javascript is enabled.

Sincerely Yours Stefan Holzreiter

Asked by stefan.holzreiter 4 days ago

Last reply by stefan.holzreiter 3 hours ago

Connecting to Gmail

I am using Gmail as my email hosting and connecting via IMAP. Has not been an issue for years now, but all of a sudden there is an issue with Thunderbird connecting to G… (read more)

I am using Gmail as my email hosting and connecting via IMAP. Has not been an issue for years now, but all of a sudden there is an issue with Thunderbird connecting to Gmail. It keeps asking for password, and does not sync. This all started yesterday 04/28/2025. Is there some sort of update? Is it on the Thundebird side or the Gmail side that I need to update something? I have not changed any of my log in credentials. Thank you for any input possible.

Asked by maciej3 5 hours ago

SIR FROM MORE THAN 10 DAYS I AM UNBALE TO LOGIN IN IRCTC ACCOUNT IN MOZILLA FIREFOX

SIR FROM MORE THAN 10 DAYS I AM UNBALE TO LOGIN IN IRCTC ACCOUNT IN MOZILLA FIREFOX IA M USING WIN 7, BEFORE I USED AND LOGIN EASLIY MY IRCTC ACOOUNT . PLEASE HELP AND … (read more)

SIR FROM MORE THAN 10 DAYS I AM UNBALE TO LOGIN IN IRCTC ACCOUNT IN MOZILLA FIREFOX IA M USING WIN 7, BEFORE I USED AND LOGIN EASLIY MY IRCTC ACOOUNT . PLEASE HELP AND SUGGEST

Asked by niranjancyber1989 6 hours ago

Unsupported Browser on Twitch with Arch/FF

I can't seem to login to Twitch with the newest version of Firefox on Arch Linux. This was a completely fresh install of Arch and Firefox with no add-ons (on two differen… (read more)

I can't seem to login to Twitch with the newest version of Firefox on Arch Linux. This was a completely fresh install of Arch and Firefox with no add-ons (on two different machines). Switching user agents doesn't seem to work either.

Asked by sasasazak 13 hours ago

Last reply by omegle 9 hours ago

lost logins after password reset

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I t… (read more)

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I then tried 2 more and nothing so I hit recover password and all went done hill.

I have 10 years of saved passwords and autofill plus sites saved. I log in old computer now and got some of them but that is 4 yrs old data.

anyway to get it. I just did a phone backup of everything to computer a month ago. I tried to recover app on phone and shows over 400mb of data but doesn't show info.

I also have android 15,

Asked by Gabe 16 hours ago

Thunderbird,

Thunderbird keeps requesting my password which I do not know. Then a screen pops up which asks to enter password since I do not know the password how can I enter a new p… (read more)

Thunderbird keeps requesting my password which I do not know. Then a screen pops up which asks to enter password since I do not know the password how can I enter a new password , If I enter what I thought was the old password it simply says failed and provides no opportunity to create a new one Any ideas that would resolve this problem as I am no longer receiving any emails would be appreciated

Asked by Keith Carscadden 1 day ago

Last reply by sfhowes 22 hours ago

Firefox locks up every time I attempt to use passkey

I had this issue a few months ago but it then seemed to resolve itself. Now it's back. I use passkey on a few sites like Google, Youtube, Hubspot... every time I attempt… (read more)

I had this issue a few months ago but it then seemed to resolve itself. Now it's back.

I use passkey on a few sites like Google, Youtube, Hubspot... every time I attempt to use passkey on such sites Firefox locks up and I can't select anything on the page, a different tab. It just completely locks up and I have to restart it.

I always deselect cookies.

I don't have this issue on Safari so it is the only way I have to deal with this issue.

Asked by Jock 23 hours ago

can't log into outlook

I am trying to set up new outlook email on win 7 64 bit. I can send/receive to myself as test from within outlook but Thunderbird won't log in or download folder except … (read more)

I am trying to set up new outlook email on win 7 64 bit. I can send/receive to myself as test from within outlook but Thunderbird won't log in or download folder except inbox. Clicking inbox gives message in tray:

"The current command did not succeed. The mail server for account xxxxxxxx@outlook.com responded: User is authenticated but not connected "

See Screenshot for settings used

Do I need an Oauth2 password and where is outlook do I create?

I have the same problem with android. This say "user authenticated but not connected"

Asked by GardenSurfer 2 days ago

Last reply by Yu5tiqX9og 1 day ago

Saved Passwords not used after copying profile to snap

I recently "upgraded" my computer from Ubuntu 22.04 LTS to 24.04 LTS. When I did, the installations of both Firefox and Thunderbird was deleted and replaced with snap ver… (read more)

I recently "upgraded" my computer from Ubuntu 22.04 LTS to 24.04 LTS. When I did, the installations of both Firefox and Thunderbird was deleted and replaced with snap versions. Luckily, before "upgrading," I made copies of the profile directories and ran a 'backup' in Thunderbird. I was finally able to get Firefox to see the saved passwords, but no matter what I do, Thunderbird refuses. I tried doing a 'restore' using the .zip file that 'backup' created, but that didn't work. So then, I deleted that profile and copied the old profile directory over. All of my settings, contacts and emails are still there, but it REFUSES to acknowledge the saved passwords. I need to know how I can fix this. Thanks.

Asked by rebeltaz1 1 day ago

Last reply by david 1 day ago