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Need to change email server password

I am trying to change my Thunderbird password which I have forgotten but the settings page needs it to reveal saved passwords, which is a catch 22. Do I need to remove i… (read more)

I am trying to change my Thunderbird password which I have forgotten but the settings page needs it to reveal saved passwords, which is a catch 22. Do I need to remove it in order to replace it with something that I can remember or is there another way to fix this?

Asked by d4867 1 week ago

Last reply by Matt 6 hours ago

unable to create a password for the inital,first time re-start of Window if on old machine,

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initia… (read more)

Thunderbird will not start because the first visible startup action is the popup window: "Please enter your Primary Password". Unable to create a password for the initial,first time re-start of Window if on old machine, option was to avoid this. How to fix? ...so I can set and set and use it.

Asked by clackey3 4 weeks ago

Last reply by Toad-Hall 3 weeks ago

can not sign in to xfinity firefox or thunderbird

I some how lost or can not get into my email account On Thunderbird or xfinity using mdm54@comcast.net. I somehow messed up my computer and can not sign in say i n… (read more)

I some how lost or can not get into my email account On Thunderbird or xfinity using mdm54@comcast.net. I somehow messed up my computer and can not sign in say i need to follow and get permission from my primary which i have but can not sign in.Every time i try to sign in to any thing i get either noting or forget the passwords am truely upset and missing my mail please see what you can do if aything I have no idea what to do thanks

Asked by Mary Murphy 4 weeks ago

Last reply by david 3 weeks ago

Thunderbird forgets or deletes the email account connection password.

Hi, I am having a random problem with Thunderbird asking me for the login credentials to the email account when these should be stored. Possibly this problem is caused… (read more)

Hi,

 I am having a random problem with Thunderbird asking me for the login credentials to the email account when these should be stored. Possibly this problem is caused by the antivirus, outages or saturation of the internet connection or the mail provider itself giving a login failure and consequently, requesting the login credentials.
 The only check I can do is to check in Settings -> Privacy & Security -> Password and I see that only the outgoing mail credentials are there but not the incoming mail credentials when they should be stored.

Would there be any possibility or option to never ask for the credentials and can only be changed from the password window?

Thank you. Regards

Asked by Abelardo A.M. 2 months ago

Last reply by wdolson 1 month ago

Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (read more)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 4 months ago

Last reply by GerardR 2 months ago

HELP! Can't sign-in to my Thunderbird account on my laptop

I keep getting a box that says: "Login to account failed" Then a blue question mark and "Login to server inbound.att.net. with username failed Then three tabs: Retry - … (read more)

I keep getting a box that says: "Login to account failed"

Then a blue question mark and "Login to server inbound.att.net. with username failed

Then three tabs: Retry - Enter New Password - Cancel


I put in the correct password each time, and the box just keeps coming back up.

Asked by sylvanwinds 2 months ago

Last reply by sfhowes 2 months ago

Login password works fine on Wave webmail. It fails on Thunderbird + Linux

I have a password. It works fine on Wave webmail. It fails on Thunderbird. It is not a typo, I am pasting it from my password storage. How do I set a password in Thunder… (read more)

I have a password. It works fine on Wave webmail. It fails on Thunderbird. It is not a typo, I am pasting it from my password storage.

How do I set a password in Thunderbird that works?

Asked by Mike Carron 3 months ago

Last reply by Wayne Mery 2 weeks ago

Authentication for Thunderbird to access Gmail

I have read this post [https://support.mozilla.org/en-US/que.../1484529] and I am having the same problem. It appears the OP has now gone away as there are no more updat… (read more)

I have read this post [https://support.mozilla.org/en-US/que.../1484529] and I am having the same problem. It appears the OP has now gone away as there are no more updates. It appears they have either given up or found a solution and not posted it.

Question: On every start of Thunderbird, I get the popup from Google requesting access for TB to my gmail account that I am using here. I answer yes to allow TB and then this is followed up by an email from Google to my gmail acount and my backup email. Is this correct the correct operation? I personally don't think so as I thought everything should be transparent after setting things up. I don't seem have this probem with my other two gmail accounts either. I have tried repeatedly to find out how to fix this but I have not been successful. I have found numerous articles about this in various forums but they have either been extremely vague or not posted the solution. I am almost sure something changed a while ago but I don't know what it was.

I would be very grateful if someone could tell me how to fix this.

Asked by David Johns 2 months ago

Last reply by DavidGG 2 months ago

‘Trying to install T-bird in new computer and I forgot the password.

‘Trying to install T-bird in new computer and I forgot the password. And no, the password for Thunderbird is not in the saved passwords in settings’ for ‘Thunderbird’ (Mo… (read more)

‘Trying to install T-bird in new computer and I forgot the password. And no, the password for Thunderbird is not in the saved passwords in settings’ for ‘Thunderbird’ (Mozilla).

Thanks RM

Asked by Ralph Martin 3 months ago

Last reply by Mapenzi 3 months ago

Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Asked by TH 5 months ago

Last reply by jesup 4 months ago

error gmail account

hello, My gmail account disconnected and I cannot log back in. A window opens when I try to load my mesages, but an error occurs everytime. Do you know where it comes f… (read more)

hello, My gmail account disconnected and I cannot log back in. A window opens when I try to load my mesages, but an error occurs everytime. Do you know where it comes from ? Screenshots down below thanks !

Asked by curiouscat404 4 months ago

Last reply by david 4 months ago

Firefox 132 keeps logging me out of google whenever I close the browser

Title is quite descriptive. A few hours ago I cleared all my cookies and cache and a while later the browser updated. Now, whenever I close Firefox it automatically logs … (read more)

Title is quite descriptive. A few hours ago I cleared all my cookies and cache and a while later the browser updated. Now, whenever I close Firefox it automatically logs me out of my Google accounts. This happens only with Google accounts, as I'm still logged into other accounts.

Asked by Níckolas 5 months ago

Last reply by Hestilon Rico 1 month ago

How can I change my password on Thunderbird in order to bring in Yahoo mail?

How can I get my Yahoo mail (with new password) to come in on Thunderbird? I finally got it on another computer, but it won't work on this one. I can't see how to change … (read more)

How can I get my Yahoo mail (with new password) to come in on Thunderbird? I finally got it on another computer, but it won't work on this one. I can't see how to change the pw on Thunderbird, if that's the problem.

Asked by carnespd2 5 months ago

Last reply by Toad-Hall 5 months ago

Einrichtung von bestehenddem Konto

Beim Einrichten meiner bestehenden E-Mail Adresse "dem.ing@web.de" auf diesen Rechner erhalte ich nach dem Ausfüllen immer zuerst die Mitteilung "Einstellungen wurden in … (read more)

Beim Einrichten meiner bestehenden E-Mail Adresse "dem.ing@web.de" auf diesen Rechner erhalte ich nach dem Ausfüllen immer zuerst die Mitteilung "Einstellungen wurden in der ISP-Datenbank gefunden" Nach dem Anklicken von Fertig erhalte ich nach jedem Versuch den Hinweis "Anmeldung auf dem Server fehlgeschlagen; evtl. Konfiguration, Benutzername ... nicht bkorrekt" obwohl alles stimmt.

Asked by herido 3 months ago

Last reply by sfhowes 3 months ago

Migrated to new server on desktop and android.

Successfully migrated to a new server on desk top and android phone. Same settings on a laptop results in repeating "login to server failed" with requests for passwo… (read more)

Successfully migrated to a new server on desk top and android phone. Same settings on a laptop results in repeating "login to server failed" with requests for password; and will not connect.

Thanks for pointing to a solution.

Asked by roy13 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

imap password

Hello, I have several email addresses with Thunderbird. When I open Niels.Wichmann@gmx.de a password is requested which I no longer know. Under privacy and security =&g… (read more)

Hello,

I have several email addresses with Thunderbird. When I open Niels.Wichmann@gmx.de a password is requested which I no longer know. Under privacy and security => saved passwords there is no imap for the account, smtp exists. I can access the account with my app on my cell phone. How can I set a new password or how do I get the password? I can display all other passwords.

Regards N. Wichmann

Asked by wikman 4 months ago

Last reply by sfhowes 3 months ago