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Unfortunately my laptop crashed with windows 10 on it. I have since had it fixed with windows 11 installed. However when I try to sign in to my Sky email account through Thunderbird (imap.tools.sky.com) my password fails. I have signed into my sky email separately (they use Yahoo) with the same password and the same password works fine so I can get into my email account with no problems that way. I am now stuck as I am using the correct password but Thunderbird is saying that the login has failed. So I am asking how can I solve this.

Hello group!

Trying to set up a new email account on shaw.ca, I get a hard error message: "Unable to log in at server. Probably wrong configuration, username or password" from Thunderbird.

I can send & receive emails via webmail, so all is Kosher at the server side.

Except Thunderbird kicks up a fuss. There's a little dialog box that says "Checking Password", with a tiny blue arrow that moves back & forth, seemingly forever. And then stops cold with that message.

I am not the first to have this problem: https://support.mozilla.org/en-US/questions/1495062

His attached screenshots are almost identical to mine, but for the Hostnames being shaw.ca, rather than gmail.com.

And my flavor of TB: 128.14.0esr (64-bit) Thunderbird for Linux Mintmint-001 - 1.

Any suggestions, anyone?

Thanks in advance,

- Ralph

Please put Thunderbird back the way it was. I have several different email accounts in Thunderbird, I'm obviously logged into Google on one of those accounts, but for a while now TB constantly asks me to "Login to Google" - when I already am. i.e. It's asking me again and again, to login to one of the OTHER email/google accounts - and I don't want to, because I bet the moment I do, TB will popup the window again, wanting me to login to previous one. And so round and round we go.

Also the popup is poorly designed, because not all of it fits on the screen. i.e. It's oversized, so you can't see the top or bottom "bar" and there's no way I can see to adjust it. I detest this pointless popup, constantly appearing, having to first click on the white space, and then hit the ESC key to get rid of it (until next time). Why would you do this? We've always been able to have multiple email/gmail accounts, all with different login details, and all the email accounts still seem to be receiving email okay... so why add this annoying popup? Please remove it.

NYU has used gmail combined with shibboleth MFA for over a decade. When there's a password change, TB opens a window using it's own browser (n.b.: this is different than the browser used when clicking on a link) and you go from there. This morning I did my yearly password change and now, after the initial accounts.goole window, when I get redirected to the shibboleth window, I get a 403 error. I also get a warning about invalid certificate. I tried pressing the "Get Certificate" button, but nothing happens.

A few thing to note: - I run TB (128.5.2) on a Mac Sequoia - no issues when logging into NYU using Firefox or Chrome or Safari. - I cleared the TB cache and cookies. - I created a new TB profile and tried starting from scratch. - I restarted TB with add-ons disabled

Nothing seems to solve the problem. Unfortunately NYU's IT can provide only limited help with 3rd party apps like TB.

I really depend on using TB, been using since the first release and have add-ons that I use on a regular basis.

Thanks,

I have a Yahoo email address I would like to add to my Thunderbird app on Win11.

The issue is my ISP (www.rogers.com) also uses the www.mail.yahoo.com servers and I cannot add the Yahoo email as Rogers takes over the OAuth2 authentication.

The yahoo email is completely unrelated to my ISP.

I tried to generate an "app password" in Yahoo security but Yahoo's system seems to be broken.

I can't be the only one having this issue.

How do I add my yahoo email to thunderbird without Rogers screwing with the authentication?

Thanks in advance.

I keep getting a box that says: "Login to account failed"

Then a blue question mark and "Login to server inbound.att.net. with username failed

Then three tabs: Retry - Enter New Password - Cancel

I put in the correct password each time, and the box just keeps coming back up.

I have an existing Thunderbird account on my pc, and I am trying to sign in to it on a second, new pc, to create an account there, but the password is not being recognised? Can you advise what I should do? (BTW - the password I registered on the original account does not seem to be the same pwd I had to use to access this forum???) Help! Mike

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

I have a password. It works fine on Wave webmail. It fails on Thunderbird. It is not a typo, I am pasting it from my password storage.

How do I set a password in Thunderbird that works?

Here's what I've done to try to resolve my issue: - Looked up this help article on support.mozilla.org - My precise problem matches "IMAP/POP3 work, but SMTP does not work" and it's for a personal account so I go visit this article on the hellish ever-changing landscape that is The Microsoft Knowledgebase - All of the server connection settings (address, port, TLS flavor) match - ... but Microsoft wants me to use either "Modern Auth / OAuth2" (other methods are being depreciated), neither of which seem to be available in Thunderbird. - This seems strange since the account itself is using Oauth for the IMAP connection. Why isn't it an option for SMTP? - I try to work around it by creating a new app password on my Microsoft account... - I still get an error telling me to enter a new password (with the checkbox to save in password manager)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works.

What are the settings for Comcast email in Thunderbird?

I have read this post [https://support.mozilla.org/en-US/que.../1484529] and I am having the same problem. It appears the OP has now gone away as there are no more updates. It appears they have either given up or found a solution and not posted it.

Question: On every start of Thunderbird, I get the popup from Google requesting access for TB to my gmail account that I am using here. I answer yes to allow TB and then this is followed up by an email from Google to my gmail acount and my backup email. Is this correct the correct operation? I personally don't think so as I thought everything should be transparent after setting things up. I don't seem have this probem with my other two gmail accounts either. I have tried repeatedly to find out how to fix this but I have not been successful. I have found numerous articles about this in various forums but they have either been extremely vague or not posted the solution. I am almost sure something changed a while ago but I don't know what it was.

I would be very grateful if someone could tell me how to fix this.

I had to change my Google password. Immediately after the change on sept 14th, I was and am still unable to send or receive mails, receiving the message : "Authentication failed when connecting to imap.gmail.com server". Giving my permission/consent to allow Mozilla accessing my Google account is useless, because it is repetetively asking me to give my password in " imap.gmail.com" . I don't know how to do that : in the settings, there is no place to write my password. Do you have a solution ? Many thanks

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

'Hello, I had to change my Google password. Immediately after the change, I was and am still unable to sed or receive mails, receiving the message : "Authentication failed when connecting to imap.gmail.com server". I am asked repetitively to allow Mozilla to access my Google account, because giving my consent is useless. Do you have a solution ?

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not syncing. I thought sync server is slow or similar, but nothing happened after 2-3 hours.

I searched on Google and found that a password reset deletes everything.

Developers! Are you f*cking serious if you don't warn the users when they are doing password reset if that will delete everything?????? I f*cking can't believe that!

I lost hundreds of passwords and bookmarks. That is f*cking insane!