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Subfolders don't highlight on new messages if parent folder is not expanded (dark theme)

Using Dark Theme As of version 91 (currently running 91.2.0, build 20211004152603), parent folders highlight (bold and colored blue) when a new message arrives in it or a… (read more)

Using Dark Theme

As of version 91 (currently running 91.2.0, build 20211004152603), parent folders highlight (bold and colored blue) when a new message arrives in it or any of the subfolders inside it. If the parent folder is expanded when the email arrives, the subfolder will also highlight. If the parent folder is closed when the new mail arrives, the subfolder will not be bold or colored when the parent folder is expanded. If I click on the subfolder, it will show up bold, but not colored.

For example, parent folder not expanded, currently 1 unread message in subfolder B: parent folder (1) - bold. Shows unread msg count for this and all subfolders

Expanding parent folder shows: parent folder - No message count (expected, since individual subfolders show message count), not bold or colored -> subfolder A -> subfolder B (1) - currently has unread message. Shows as bold, but not colored

With parent folder collapsed, new message arrives in subfolder A. Parent folder now shows unread message count for tree, and is bold and colored. parent folder (2) - bold. Shows unread msg count for this and all subfolders

Expanding parent folder shows: parent folder - No message count (expected, since individual subfolders show message count), not bold or colored -> subfolder A (1) - unread message count shows in parens, but *not colored or bold* -> subfolder B (1) - still bold, not colored

With parent folder expanded, new message arrives in subfolder A. parent folder - No message count (expected, since individual subfolders show message count), not bold or colored -> subfolder A (1) - highlighted (colored and bold), unread message count shows in parens -> subfolder B (1) - still bold, not colored

Asked by bvitro 6 days ago

Last reply by Antony 4 days ago

Since yesterday I get the following message and do not get mail to my computer, my internet provider said it is not on there end, its a Thunderbird issue.

Sending of password for user artlang did not succeed. Mail server pop.optonline.net responded: Service Temporarily Unavailable How do I resolve this issue, Thanks. … (read more)

Sending of password for user artlang did not succeed. Mail server pop.optonline.net responded: Service Temporarily Unavailable

How do I resolve this issue, Thanks.

Asked by artlang 4 days ago

Last reply by viggy1121 4 days ago

No Reading List on Desktop?

Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere t… (read more)

Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere to be found on desktop. Seems like plenty of people have asked about this in the past. Would really love this feature to be added soon!

Asked by undonico 5 months ago

Last reply by jim267 4 months ago

Changing the background color

Re: "In your firefox preferences, choose language and appearance, under font, check you have background set to white, and text set to black." Any screenshots for this ex… (read more)

Re: "In your firefox preferences, choose language and appearance, under font, check you have background set to white, and text set to black."

Any screenshots for this example? I use 8 different browsers and Firefox is the most counter-un-intuitive browser I've ever used. Why would Settings refer to "Language" to set the background color? There is no link that I can use to Fonts and Colors under Language and Appearance to change the background color. All I can do is select a Default font, Size, Advanced, and Colors. But In colors the Background is evidently set to white but it's actually black. So I must map my way around Text and Background, Text, Background, Use System colors, Override the colors specified by the page with your selection above, Only with High Contrast themes, Link Colors, Unvisited Links, Visited Links, Underline links.....yada yada yada blah blah blah.

Asked by mken5352 4 months ago

Last reply by TyDraniu 4 months ago

Typing 'google' for any reason causes a new tab to open up automatically.

Whenever I type the word 'google' for any reason, even when composing an email, Firefox automatically opens up a new tab. Google is my home page so the new tab that opens… (read more)

Whenever I type the word 'google' for any reason, even when composing an email, Firefox automatically opens up a new tab. Google is my home page so the new tab that opens shows the google main search page. What I have to do is type goo gle and then insert the cursor before the 'gle' part and back space. How do I stop this, please?

Asked by keshjig 4 months ago

Last reply by jscher2000 4 months ago

How to get rid of red address bar?

I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse ov… (read more)

I noticed one day that when I opened firefox it would restart itself each time before letting me do anything. I couldn't figure out why, but I happened to run my mouse over an invisible add on. It was unlabeled as well so I have no idea what is was. I deleted it and reported it but after closing firefox it did the same thing upon repopening it. Now the address bar is red and I don't understand why, how do I make it go back to normal. Also I have refreshed firefox a couple times but after each refresh it is the same thing.

Asked by jason.t.langdale 3 months ago

Last reply by TyDraniu 3 months ago

Email quota

why do I now get an error message "mailbox is at 82% quota" I did not have this until a few months ago and it is VERY limited I have used Thunderbird for many, many years… (read more)

why do I now get an error message "mailbox is at 82% quota" I did not have this until a few months ago and it is VERY limited I have used Thunderbird for many, many years without there ever being a quota

Asked by cheryl.paterson1 4 weeks ago

Last reply by sfhowes 3 weeks ago

Thunderbird 91.1.2 Font Sizes

How can I enlarge the fonts of incoming emails and all other TBird viewing pages? My vision isn't as good as it used to be and the fonts are too small for me to read easi… (read more)

How can I enlarge the fonts of incoming emails and all other TBird viewing pages?

My vision isn't as good as it used to be and the fonts are too small for me to read easily.

I'm glad that on Reply pages I can set the font size I prefer.

Thanks!

Asked by jayebird 2 weeks ago

Last reply by Matt 2 weeks ago

Print Preview

I have read numerous post from the owner of the post and the reply. So, if print preview gives someone a false sense of security then was the purpose of print preview to… (read more)

I have read numerous post from the owner of the post and the reply. So, if print preview gives someone a false sense of security then was the purpose of print preview to begin with. Also sometimes I hit print and the page that allows me to print is blank. The last think is that with the update I lost the Thunderbird logo...it is a white rectangle and says Thunderbird under it. Thank you for your help.

Asked by suziesnowflake 2 weeks ago

Last reply by sfhowes 2 weeks ago

printing emails

I highlight and print multiple emails at the same time. I can only now print 1 email at a time. Can this be fixed? In my line of work, I need all the emails I get in, to … (read more)

I highlight and print multiple emails at the same time. I can only now print 1 email at a time. Can this be fixed? In my line of work, I need all the emails I get in, to print by highlighting them all, not one at a time. This would take forever. We changed from Outlook for this exact reason. You could only print one email at a time. I also would rather not convert them to pdfs, if I am seeing that as the fix to this problem. Sue

Asked by scarver1 1 week ago

Last reply by sfhowes 2 days ago

attachments not opening without saving to computer first.q

just started using win 10 on new computer. Thunderbird will not open any attachments. (images, pdfs, etc.) I have to save them to my computer first and I DO NOT want to d… (read more)

just started using win 10 on new computer. Thunderbird will not open any attachments. (images, pdfs, etc.) I have to save them to my computer first and I DO NOT want to do that.

Win 7 worked flawlessly.

TB version 91.2.0 64 bit

Asked by labrown3099 1 week ago

Last reply by mnl1 1 day ago

after new update, email scroll bars don't work

Before the most recent update of Thunderbird (which must have happened over night--things were fine yesterday), my email program functioned normally. I could scroll up an… (read more)

Before the most recent update of Thunderbird (which must have happened over night--things were fine yesterday), my email program functioned normally. I could scroll up and down within the Inbox list, and also scroll up and down within individual emails. Now, I can't see any scroll bar in either place. If I click where it used to be, a very thin bar will briefly appear, and vanish again right away. That's all I get within in an individual email. If I close the window and open it again, I will get a fatter bar in the Inbox list, and I can use it once, until I switch to another function. If I want to scroll again, I have to close the window again to get the fatter scroll bar back, again for only one use, and only within the Inbox list, never within individual emails. This is very frustrating. If anyone can help me get my email functioning again, I'd really appreciate it. Thank you.

Asked by zmay 1 week ago

Last reply by sfhowes 3 days ago

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On … (read more)

firefox doesn't work right on facebook and yahoo mail, while other browsers have no problem. It either operates extremely slowly or just doesn't function and freezes. On facebook many times areas show up blank and therefore non functional. Functions on yahoomail also at times just don't work. When I go to chrome or safari there is normal functioning. I did a refresh of firefox and it generally worked a bit faster but didn't improve the problems I just described. Also for your info I've spent a very very long time trying to find how to contact you. You really don't make it easy. I have been using firefox mainly for many years and prefer it to other browsers, but if it doesn't work properly are needed websites, then of course I will have to discontinue. I hope you can fix the problem. I have a macbook air, don't know how you can fix it if it's not a general problem. Hope you all do. Thanks. Samana Fisher

Asked by samanaji 1 week ago

Last reply by roypaxton5 1 week ago

91.2.0 upgrade: FILE_CORRUPTED address book empty / can't send email

I upgraded from 78.14 to 91.2.0 today. I am no longer able to Send email. My address book is also blank, but I continue to get auto-completion options when entering text… (read more)

I upgraded from 78.14 to 91.2.0 today. I am no longer able to Send email. My address book is also blank, but I continue to get auto-completion options when entering text into the "To" field. The error console displays the following when text is entered into the "To" field.

NS_ERROR_FILE_CORRUPTED: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase] SQLiteDirectory.jsm:43 NS_ERROR_FAILURE: 3 LDAPClient.jsm:255 [Exception... "Exception thrown by jsaddrbook://pab.na2: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: resource:///modules/AbAutoCompleteSearch.jsm :: startSearch :: line 495" data: no] AbAutoCompleteSearch.jsm:495:13 NS_ERROR_FILE_CORRUPTED: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase] 2 SQLiteDirectory.jsm:43 NS_ERROR_FILE_CORRUPTED: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase] 2 SQLiteDirectory.jsm:43 Uncaught Exception { name: "NS_ERROR_FILE_CORRUPTED", message: "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase]", result: 2152857611, filename: "resource:///modules/SQLiteDirectory.jsm", lineNumber: 43, columnNumber: 0, data: null, stack: "openConnectionTo@resource:///modules/SQLiteDirectory.jsm:43:35\nget _dbConnection@resource:///modules/SQLiteDirectory.jsm:190:38\nget lists@resource:///modules/SQLiteDirectory.jsm:208:27\ngetMailListFromName@resource:///modules/AddrBookDirectory.jsm:375:22\nhasMailListWithName@resource:///modules/AddrBookDirectory.jsm:420:17\nmailListNameExists@resource:///modules/AddrBookManager.jsm:511:15\nupdateSendLock@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5023:25\nupdateSendCommands@chrome://messenger/content/messengercompose/MsgComposeCommands.js:2040:3\nonRecipientsChanged@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5745:21\nrecipientAddPills@chrome://messenger/content/messengercompose/addressingWidgetOverlay.js:964:5\nobserve@chrome://messenger/content/messengercompose/MsgComposeCommands.js:252:24\nhandleEnter@chrome://global/content/elements/autocomplete-input.js:584:31\nhandleKeyDown@chrome://global/content/elements/autocomplete-input.js:549:25\nAutocompleteInput/<@chrome://global/content/elements/autocomplete-input.js:40:54\n", location: XPCWrappedNative_NoHelper }

After an address and subject and content are entered, clicking the Send button has no effect, in the application or the error console. I've seen other posts about send and address book issues with 91.2, but their error messages are different from what I'm seeing. Thank you!

Asked by Lee 1 week ago

Last reply by Mort 2 days ago

Barcode scanning when using firefox does not capture the characters/digits accurately

When scanning a barcode with our software accessed through Firefox, does not capture the barcode accurately. The mobile device has a built-in scanner. This is observed i… (read more)

When scanning a barcode with our software accessed through Firefox, does not capture the barcode accurately. The mobile device has a built-in scanner. This is observed in Firefox 93.2.0 in Android devices. Do you know if this is a known issue?

Asked by leydibumblebee 1 week ago

Last reply by Seburo 6 days ago

My boss deleted some of my email while I was on vacation and I want them back. They are not in the trash folder. Can they be retrieved?

I was gone on vacation and my boss was trying to be helpful by taking care of a couple requests I received via email. Once he completed the requests he deleted the emails… (read more)

I was gone on vacation and my boss was trying to be helpful by taking care of a couple requests I received via email. Once he completed the requests he deleted the emails so that I wouldn't do them again. Well, I save those emails for future reference. I looked in the trash folder and they are not there. Is there a way for me to retrieve them?

Asked by StacyKoho 1 week ago

Last reply by Stans 1 week ago