All Products Support Forum

It seems with recent updates, things no longer work as it used to. I am currently using 115.3.0, build ID 20230926115257 on Debian Linux.

It used to be that if you selected the view as "Unread", it would stick with that folder, now it just does it until you leave the folder.

I normally view messages as text since html can be a security issue. There is a button marked "Show HTML", which no longer works. Now I have to select "View", "Message Body as" and then manually select things back and forth.

I used to be able to have a button for the Filter Function to have filter folder or filter message, not it is only a selection for Filter Functions and then I can select what I want to do. This is going backwards.

Under "Unread Folders", often the count is incorrect and it claims that there is a message which is unread, which is false. If I select "Compact View", and then unselect it, the count gets corrected.

There are also other issues which were caused by updates. There is clearly an issue with regards with a lack of testing to ensure things are not getting broken.

There used to be a narrow add-on button on the right side of the "Get Messages" button which displayed a dropdown list of all my email accounts when clicked, so I could select a single account from which to manually download messages. There also used to be a setting to exclude selected accounts from downloading when I clicked the "Get Messages" button. Both of these features disappeared with the Supernova update. I am not a big fan of "updates" that remove useful features I have relied on for years. Please tell me this functionality will be restored in the near future, or point me to the settings to re-enable it.

Hi,

I'm trying to diagnose a random problem I'm having (SOME emails I delete disappear from the inbox and 5 seconds later they reappear).

I can't predict when this will happen, so I'd like to just send logging data to a file. I followed the instructions at https://wiki.mozilla.org/MailNews:Logging and no log file is created.

I set mailnews.imap.loglevel to "All" (without quote marks).

Still no log file and looking at the Error Console, as I gleaned from another reply on this forum, yields nothing whenever I delete an email (whether successfully or not).

Thanks!

Suddenly, I found I could not access Wall St Journal through my public library website using Firefox: I had one-time accessed Wash Post through the same site vs. daily accessing WSJ and after that any access would lead me to WP and not offer WSJ as a choice. Per the public library advice, I switched to Edge and immediately could access WSJ per usual and did not have the problem as with Firefox. Why? I have also had some sites which could not be accessed through Firefox but only through another browser like Edge.

Just curious, how long does it take to get a firefox upgrade/update through Microsoft store? Firefox 118 came out on 9/26/23 and is nowhere to be found through the Microsoft store a day later on 9/27/23.

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.

Good evening,

My SMTP server doesn't work correctly with Thunderbird.

I can without problems send messages from my j.klesyk@coursflorent.fr account that works with outlook and OWL add-on.

But since I've installed THE OWL: gmail and another account have stopped to send mails.

I can still RECEIVE without problems mails to all my accounts. But SENDING works only through OWL.

I join to this message the image of my SMTP servers.

Thank you very much for your help.

Sincerely,

J. Klesyk

I'm so tired of, frustrated with, and annoyed by the reduced and very cramped text viewing area display in the new Thunderbird version as of July 223!! This is because the minimum line item display of emails is now three times the previous minimum of only 3 email lines!! And there appears to be no way to reduce that minimum!!

The search function works well but once I have a batch of messages I need to move to the appropriate folder, the "Move to" option isn't available. It was fully functional before the update to the latest version of TB. Can it be restored?

What is with the pointless thick empty bar above the FILE menu area? (Highlighted RED in image) I removed the search bar as I don't often use it and prefer the traditional screen layout with FILE menu at the top of the program. Can I remove it? It's illogical and makes use of the program difficult.

My dual monitor system is now requiring me to double click Firefox to work in that add on monitor... WHY ??? .. Has something changed that now makes me click on Firefox twice to be able to access it on my add on monitor ? I have MS Edge running on the primary laptop monitor and Firefox on the larger add on monitor and lately, I have to select the Firefox browser twice before ' focus ' seems to respond.

I have found many sites that work better with one or the other browsers and have my email and a few others on my larger add on monitor operating under Firefox but something seems to have changed and the delay is a hassle since I manage many different sites as a national admin for the United States Minutemen - American Patriots Coalition.

Is there some setting either in Firefox or the Windows 11 operating system that can eliminate that issue ?

Any suggestions would be greatly appreciated. I used to build my own version of the ' Nightly Firefox ' distribution many years ago but have too many other ' irons in the fire ' anymore.

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to fix it. I want to roll back this update. How do I do it? George Wimmer

Good Day, Thank you kindly for the excellent Thunderbird software. Would you be so kind and help me with this: due to the overloaded/delayed computer I by mistake i clicked "Dismiss" on an unknown Reminder on the reminders list. Is there any means to check what Reminder was dismissed? Any help greatly appreciated :) Kind Regards and have a nice day.