All Products Support Forum

I changed the email login for my primary account, thinking thunderbird would still show the years of saved messages in folders for the original account. They have gone away, but WHERE TO?

Where do I go in settings in order to make Firefox my default app. I went into apps and found Firefox and clicked on it and made it my browser and now it's saying I don't have internet.

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

Hi,

I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw--

Getting error as

Secure Connection Failed

An error occurred during a connection to bharatloanfintech.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Yesterday multiple duplicate emails downloaded to my inbox. I have 10 emails of the same subject! My inbox is a complete wreck and now has 1450 emails. 1000+ of those downloaded yesterday starting with July 3 2022 to the present.

Please help! Why did this happen? How can it stop? Is there a way to clean my inbox up easily?

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Hi my old PC crashed and I had to do a new window sinstall, but before that I saved all my old files, folders etc and presume Thunderbird email profiles on to it. I added the files back to the PC on same C drive once windows re-installed. Now how can I download Thunderbird and make it use the old Thunderbird email profiles on the PC at present please?

So i have been using firefox on pc for a while now peacefully, i would usually be able to download videos from dailymotion via videodownloader pro ext without any prompts for “save as” for videos, it would automatically add the videos to the downloader and start download.

Sadly those good days have ended as i accidentally deleted the extension via the troubleshoot> restart options.

On a fresh firefox, I redownloaded the videodownloader pro, unchecked the “always ask” for the downloads in the setting, and tried to download a video. it popped up the save as prompt, i tested a winrar download to see if it was on the extensions side, it was able to download without the prompts. I then checked the settings for the extension itself in which did not have anything for downloads. I next tried a different downloader, video downloader professional ext, that also had same result as the previous extension.

Anyone have this problem and have fix? In the meanwhile downloading shows is going to be one extra click of pain for me.

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?