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Emails being duplicted

I'm currently using Thunderbird version 115.9.0. For the last several months when I detach, delete or save an attachment, Thunderbird will duplicate the email. I then man… (read more)

I'm currently using Thunderbird version 115.9.0. For the last several months when I detach, delete or save an attachment, Thunderbird will duplicate the email. I then manually delete the duplicate.

This didn't happen the first several years I used Thunderbird. Is there some setting I missed? Any solution to prevent this from happening?

Thanks for any advice.

Asked by bridgerocky 6 days ago

Unwanted page loads up during windows startup

The page https://www.stardock.com/products/groupy/update opens during the loading of the OS background processes. I have looked up on the windows task manager, the about:… (read more)

The page https://www.stardock.com/products/groupy/update opens during the loading of the OS background processes. I have looked up on the windows task manager, the about:config and haven't found anything related to this process.

Asked by raphaelfhb 6 days ago

Last reply by jonzn4SUSE 5 days ago

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (read more)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 1 week ago

Last reply by zeroknight 1 week ago

Delete History fails to do a complete job

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Andro… (read more)

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

Asked by jontalk 1 week ago

Last reply by zeroknight 6 days ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 6 days ago

Last reply by cor-el 6 days ago

Unable to view unread only messages

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no … (read more)

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

Asked by John Mazza 1 week ago

Last reply by Matt 1 week ago

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok .

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only s… (read more)

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only stopped receiving emails for my gmail account on 06/04/2024.a week ago.please help ,many thanks greg . ps i can still receive emails on my iphone though.

Asked by Greg Stevenson 1 week ago

Last reply by Matt 1 week ago

Can I limit how far back in history IMAP will sync

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from … (read more)

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from inbox to to various local folders. Right now I only have from 1/1/2022 forward in the Thunderbird inbox.

Let me know of any way of migrating to IMAP

Thanks in advance to any replies

Asked by Jim Thompson 1 week ago

Last reply by david 6 days ago

Sent Box does not show emails

Since a recent UPDATE, there are NO emails showing in the SENT BOX, or any of the FOLDERS including an important one labeled TAX RECEIPTS!!! The only boxes which show em… (read more)

Since a recent UPDATE, there are NO emails showing in the SENT BOX, or any of the FOLDERS including an important one labeled TAX RECEIPTS!!! The only boxes which show emails are the INBOX and the DRAFT BOX. After depending on Thunderbird for 20 years, I now have to use WEBMAIL. OH DEAR, Can you please help me. I am a nearly 80 year old grandmother who wants to email her grandchildren in GERMANY. PLEASE HELP!!

Asked by Skippy Mardon 1 week ago

Cox email

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to … (read more)

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to Thunderbird or Mozilla and i need advice on how to do this? I am at wits-end on this issue, I would like to keep chaz4@ cox.net and ocal9@cox.net or switch them to mozilla.org or at least for a while forward them to chask14@yahoo.com. But if non of these things are possible, I guess I will have to stop using either email address. If you are a Human and not a machine, please send your response to chask14@yahoo.com as chaz4@cox.net may not be working anymore.

Asked by chazxz 1 week ago

Last reply by Matt 1 week ago

unable to update Firefox browser

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled an… (read more)

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Asked by rpm3110 1 week ago

Thunderbird not receiving emails

My Thunderbird stopped receiving emails. I am on a Mac. I am posting here because I looked through the list here. Others had the same problem but the conversation is now … (read more)

My Thunderbird stopped receiving emails. I am on a Mac. I am posting here because I looked through the list here. Others had the same problem but the conversation is now archived. I tried the offered solutions and they didn't work. So having just fixed mine, I'm posting my solution. Go to System Settings. to Passwords. Unlock Passwords by signing in. There you find your email service listed. Click on it and check that that password matches the password on your account on your email services website. If it doesn't, fix it. Then open Thunderbird on the menu bar at the top, go to Settings ( not Account Settings.) Go to Passwords, to Saved Passwords, click on that and it will show you a list of your saved logins. Below the list, you can click on Show Passwords to see what's there. I had a bad password in there. (I had more than one password that had been saved for Thunderbird.) I deleted all Thunderbird passwords. Then I closed and reopened Thunderbird, clicked Get Messages, filled in the correct password when asked. Bingo. My email downloaded into Thunderbird.

Asked by brushofgang 1 week ago

Accces to the browser

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to… (read more)

I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

Asked by John Winn 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago