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Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 1 day ago

Last reply by Wayne Mery 1 day ago

Cleaning up multiple accounts and retrieving lost folders after resetting Thunderbird

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&… (read more)

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&T/Yahoo email password, I had difficulty getting Thunderbird to accept the new password. I tried different server settings as well as creating a new profile and new accounts. Finally, AT&T support set up a security key, which allowed me to access my Thunderbird incoming email and to send outgoing email.

In setting up a new profile or account, I lost all of my saved folders. I was finally able to restore them from my Profile folder, but made mistakes during my attempts. I may have restored from the wrong Thunderbird folder, stored either in Documents or Library. Lots of extra system type files were imported as you can see in the first screen shot. I put them in the trash, but it won’t empty. The second screen shot shows the side bar with 3 different In/Out/Trash folders. Only one has my saved folders. Several hundred emails were downloaded from the server into the Inbox. However, the date range is only since the problem began, even in the Inbox above the saved folders. The third screen shot shows Tool/Account Settings which may show the extra local folder.

Lastly, I lost my other two identities that I had set up. I’m sorry this is long-winded, but hope the information helps someone to help me to clean up this mess.

Thanks, Delilah

Asked by DelilahR 4 months ago

Last reply by Toad-Hall 4 months ago

Message Filters missing new filters and filters update

HI, It's the second time after spent a couple of days to set up new filters rules, that I miss all the new filters created. It looks like that the system will re use the… (read more)

HI,

It's the second time after spent a couple of days to set up new filters rules, that I miss all the new filters created.

It looks like that the system will re use the old filters that I removed or updated.

Could you help me?

Asked by Patrikkk 1 month ago

Last reply by svlad2009 1 month ago

Error: unrelated emails get displayed in the same thread

Hi, there is this issue with random mails getting into the same thread. Please see the screenshot. So it looks more like threads get merged. It started with a thread in… (read more)

Hi,

there is this issue with random mails getting into the same thread. Please see the screenshot. So it looks more like threads get merged. It started with a thread in March and then mails from two different companies in 08.2020 till 10.2020 get added into the old thread, which is very disturbing. How is that even possible technically? What used by Thunderbird 68.10.0 (64-bit) to match threads? I did try to compact the mailbox but the issue is unchanged.

Thanks in advance.

Asked by witichis 1 week ago

Last reply by sfhowes 6 days ago

Webauthn support for firefox on android

Hi, I'm trying to test Webauthn using webauthn.io website, but it looks like none of Firefox version on Android supports it. I tried: - Firefox 81.1.4 - Firefox Beta 82.0… (read more)

Hi, I'm trying to test Webauthn using webauthn.io website, but it looks like none of Firefox version on Android supports it. I tried: - Firefox 81.1.4 - Firefox Beta 82.0.0-beta.6 - Firefox Nightly 201016 (Build #2015770059) all available from google play store

I found that this should be supported: https://blog.mozilla.org/security/2019/08/05/web-authentication-in-firefox-for-android/

What am I missing?

Asked by grzegorz.kapkowski 1 week ago

Last reply by TyDraniu 1 week ago

Does Archive work on Thunderbird synced with gmail

When I Archive a message in Thunderbird from my gmail inbox it appears to move the message from the Inbox to to the Archive folder thus removing it from the inbox (as I e… (read more)

When I Archive a message in Thunderbird from my gmail inbox it appears to move the message from the Inbox to to the Archive folder thus removing it from the inbox (as I expect it to do) but then it does not sync that removal with my gmail account. So then it syncs my gmail account to Thunderbird and puts the message I wanted removed back in the Inbox. I expect; when I Archive; the message not to remain in or return to my inbox but this is not happening for me making the Archive action completely useless. Is that what it does or am I doing something wrong? Can it be made to work in the way I want (and surely the way it should)?

Asked by g123d.murphy 1 week ago

Last reply by Stans 5 days ago

Firefox Updates - Extension preservatoin

Valued community members: Not looking for a fix or work around solution here. My goal is to better understand why this occurs. Each time I (frequently) update to the lat… (read more)

Valued community members: Not looking for a fix or work around solution here. My goal is to better understand why this occurs. Each time I (frequently) update to the latest version of Firefox, I Iose extensions (in this case new tab - cursor to search bar). I know that users can go in and correct this, but I would prefer that settings, extension, addons, etc, be preserved. My question is, is that really challenging of a code writing task? I know next to nothing about programing, but based on my experience using other apps, I would think preservation would be a piece of cake. Can a Code Joe comment in terms I might understand?

Asked by dejavodoo 1 week ago

Last reply by Seburo 5 days ago

Adobe Flash not supported after Dec 2020

Will Firefox have its own flash software once Adobe flash is discontinued? Will it continue to work correctly if I remove Adobe Flash as instructed by Adobe? Please send … (read more)

Will Firefox have its own flash software once Adobe flash is discontinued? Will it continue to work correctly if I remove Adobe Flash as instructed by Adobe? Please send us information on what to do.......Is Shockwave Flash 32.0 r0 Firefox's Adobe Flash alternative -- can I remove Adobe Flash without any problems to Firefox or any other programs?

Asked by dklack 1 week ago

Last reply by cor-el 1 week ago

Having lots of problems with my thunderbird e-mail.

When I use Thunderbird to send an e-mail, i Hold down the key to include more than 1 name and it auto goes to the 'to' line, i want it to go to bcc. so i have to put the … (read more)

When I use Thunderbird to send an e-mail, i Hold down the key to include more than 1 name and it auto goes to the 'to' line, i want it to go to bcc. so i have to put the curser on the bcc line for each name. Before nothing happened until i pressed bcc for all the names and then send. It also adds names from a second file and I delete these names and it is right back, very frustrating.

Asked by wayneferro 1 week ago

Last reply by Matt 6 days ago

Change primary email

I recently changed my email in this forum from OLD@emailold.com to NEW@emailnew.com. This worked and I can log in with NEW. However, alerts are still coming through to OL… (read more)

I recently changed my email in this forum from OLD@emailold.com to NEW@emailnew.com. This worked and I can log in with NEW. However, alerts are still coming through to OLD. I attempted to change this via Change primary email. The first screen seems useful but does not match reality in that the drop down menu does not have Account settings or Manage account. Advice is sought about what to do. TIA.

Asked by Anshe 1 week ago

Last reply by Stans 5 days ago

INICIOS DE SESION

ANTES al iniciar firefox mis cuentaas de whatsapp, outlook, google, gmail, facebook pinterest entre otras mantenian su sesion activa, ahora eso ya no sucede cada que cier… (read more)

ANTES al iniciar firefox mis cuentaas de whatsapp, outlook, google, gmail, facebook pinterest entre otras mantenian su sesion activa, ahora eso ya no sucede cada que cierro el navegador debo iniciar sesion quisiera saber como puedo solucionar este inconveniente

Asked by CHINA 6 days ago

Last reply by Václav Trpišovský 6 days ago

Restore sessions at startup is not working

Hi, After an automatic update, the Firefox restore session feature stopped working. Here are the things I have tried to fix the problem: 1) Disable all the plugins and E… (read more)

Hi, After an automatic update, the Firefox restore session feature stopped working. Here are the things I have tried to fix the problem: 1) Disable all the plugins and Extensions I had This did not help, so that can't be 2) I removed and reinstalled the latest version of Firefox, and that did not help either.

Any help you can provide will be much appreciated.

Thanks Carlos

Asked by pratt.carlos.a 6 days ago

Last reply by cor-el 6 days ago

Thunderbird Profile wont download mail, Wont add new Email-accounts

My Windows crahed terribly the other day, so i had to install Windows and my Programms, Thunderbird (78.3.3) being one of them. I managed to import (Copy and Paste the Pr… (read more)

My Windows crahed terribly the other day, so i had to install Windows and my Programms, Thunderbird (78.3.3) being one of them. I managed to import (Copy and Paste the Profile Folder in Appdata\Roaming). All my Mails and Filters are there, but Thunderbird doesnt download new Mails (I dont get an Error, it just says it connected, endlessly) and i cant add Email-addresses (Like gmail).

I then created a new Profile in Thunderbird, added my Mails (Like Gmail) and it workes Flawlessly. No Idea why my old Profile wont do the same, but id like to know because i want to use my old profile where i have my filters and old Mails that i want to keep.

When trying to add a gmail-account to Thunderbird, i get the errormessage included below. Translation: Thunderbird could not find settings for this Email-Account.

Any Ideas on how to fix this Problem? Thanks in advance

Asked by Zworgxx 6 days ago

Last reply by sfhowes 6 days ago

Thunderbird spellcheck pop-up box covers text

Using Thunderbird 78.3 on a Mac, but I know this issue has been around for a little while. Have tried searching in this support forum and more generally on the internet b… (read more)

Using Thunderbird 78.3 on a Mac, but I know this issue has been around for a little while. Have tried searching in this support forum and more generally on the internet but don't seem to find any resolutions - so it might be a user problem with an option not set correctly...

I have "check spelling before sending" set in preferences so if I finish an email Thunderbird will spellcheck immediately. However if an error is found the pop-up box appears over the mail text obscuring it, so the spelling error is not seen in context of the sentence.

There may be occasions when an error is reported but it's actually correct, whereas other times needs correcting. However without seeing that full sentence a determination can't be made. The pop-up box is immovable...

I do have "enable spellcheck as you type" selected, but whilst typing with head down sometimes you don't notice the errors being highlighted... (sorry, not touch typist).

If that pop-up box could be floating and moveable by selecting the title bar and mouse-moving it to another screen location that would be very useful, and hopefully it remembers that position for any other errors found.

I appreciate that Mozilla is performing the underlying spellcheck operation rather than Thunderbird, but I would assume the pop-up box is Thunderbird rather than Mozilla?

Apologies if this is a user error, and in which case please do point me in the right direction to fix it.


Thanks...

Asked by david363 6 days ago

Last reply by sfhowes 2 days ago

Suddenly as of Oct. 14, 2020 Firefox won't print webpages to pdf's

Please help me return to being able to print webpages from Firefox to a pdf. I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December… (read more)

Please help me return to being able to print webpages from Firefox to a pdf.

I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December, 2019. It printed webpages to pdf just fine until 4 days ago.

I've attached 4 screenshots:

1) The Firefox error message I now get when I try to print a webpage.

2) This may not be relevant, but this is the page I got saying the screenshot couldn't be saved as a pdf or Word Doc.

3) The printer list in my Windows 10 settings, showing pdf is the default. I don't know if all along Firefox was printing from the version of Adobe I installed or something that came on the laptop.

4) The error message when I experimented to see if I could print to a pdf in Chrome.

Adobe quit supporting Adobe Standard X years ago, so I don't think that's the issue. Oddly, this happened right around the time Microsoft withdrew support from Office 2010, but I can't guess how that might be involved.

Asked by downyemerald 6 days ago

Last reply by jscher2000 2 days ago