All Products Support Forum

I have installed TBSync for my addresses/contacts. Syncing works correctly between Thunderbird and iCloud (both ways). However, new entries created in Thunderbird (although correctly syncing with iCloud on the net) do not appear in the Mac Contacts app on the Mac desktop. Strangely, these entries appear on my iPad Contacts app. It is only entries created in Thunderbird that do not sync through to the desktop Contacts app. Yet I can create a new entry in my desktop app and it syncs through to Thunderbird correctly. I can also edit any entry on Thunderbird created on an Apple device and the changes go through to all my devices. It seems that the format used when creating a new entry in Thunderbird is creating a problem in the syncing process between my iCloud account and the desktop app. Any ideas?

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

I have an email account with IONOS and my wife has an account. We have had these accounts for several years. Recently my wife can not send email. We are configured the same and I do not have a problem. Server: smtp.ionos.com Port: 587 (tried others at IONOS support request) Security STARTTLS Authentication: Normal password. When she tries to send or forward with a simple text (one letter or larger, it does not seem to matter). She gets the following reply: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Transaction failed Reject due to policy restrictions. For explanation visit https://www.ionos.com/help/index.php?id=2425&ip=198.177.53.191&c=hd&r=0MQ4Bx-1rqmFh0x4l-00ErW3. Please check the message and try again." When trying to go to that web page, it does not exist. I have gone to IONOS support and we have both looked at the configuration and can see no differences between my set-up and hers. I have deleted all email address from her machine and reloaded Thunderbird (115.9.0), restarted her machine and added back her email. Same results, she can receive but not send. If she uses her phone, it works, and if you go to the IONOS web site and use there service it works. I'm at my wits end and can not figure it out. I have also opened an incident with the IONOS Postmaster, which I think is their second level support. Please help.

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

I use the mobile version of Mozilla firefox and it choose to "remove" the open in other app feature for certain apps.

If I open youtube.com mozilla would ask to "open in other app" as an option instead of just opening it in the browser, youtube, twitter/X, reddit, etc. are fine, but for certain apps such as Pixiv and Patreon the option just dissapeared entirely, not even in the tripple dots at the bottom right does this option appear, can anyone help?

Hi, I use thunderbird ver. 115.9.0 on Garuda Linux Gnome (Arch based distro). From some time I noticed I cannot copy in app. I cannot copy text from messeges or copy text from popup window with thunderbird version. I try to change theme but it don'y help.

Regards.

1st, I'm old, cant code, tho wish I cld, so am naive and tho being online for over 20 years, just dont get any tech etc on how any of it works (damn it).

My issue, is th incompatibility across 1st O/S's, due to competition but mainly bcoz of the lack of ethics inherant in capitalism.

As my meme has; "cRapitalism - guaranteed to make a$$holes of otherwise good folks!"

But, "that's evolution fo' yo'!

Point is, th web is still a baby, so has a way to go b4 it, thus all operators and users, "evolve" to agreed bases, O/S's, layout standards for all the sites, platforms, apps, etc.

Eg1; Social media platforms? All in their own anazing ways, are fabulous.

But (yeah, an "old Luddite's" problem) skipping from 1 to another, and another, each w its great but own layout, is longterm, long-game, all up v innefficient.

So, IMCO, there needs ASAP to be a meet of both developers AND govt specialists, to begin a project to design GLOBALLY-acceptable layouts etc, for maximum user-friendliness, and other vital factors in sites' designs.

I write this on my phone, bcoz sPOOks have hackrashed every lap and desk top computer, bcoz of my REALPolitiks, so that'll do from me.

Sayin', "sameness" of all parts for online use, like the accepted "QWERTY" keyboard layout, as with Post Offices, I guess, all requiring postage stamps in the dame corner of envelopes, globally, etc, baby internet needs to gwow upsies, above the usually excellent egotrips of each web layout etc., to maximize humanity's communications systems.

Cheers.

But, maybe ending cRapitalism would improve human intelligence faster, so we dont go extinct fighting for our own egotrips to rule?

JaRD @Justdfy on X (I gave up on algorithm facespook, long after google included their shadowbanning Al Gorythm to G+.)

16:10AEST, 240416.

Last week, sometime, I received ALL the emails, that have come into my "mailbox", from about the time I purchased my latest computer, several years ago. There must be hundreds, if not thousands, of the little critters. All arranged alphabetically, starting with the letter "a". So far, the ONLY solution I've found from "Thunderbird Help", is to 1. Open inbox 2. Select [left click] one of the repeated emails. 3. This high lights the email in BLUE. 4. Select BOTH "CONTROL & A" KEYS at the same time. 5. This highlights the WHOLE PRESENT page of emails in BLUE. 6. The instructions then say to press the "DELETE" key. 7. Question is- IF I PRESS THE "DELETE" key, will that just delete the emails on this page, OR delete EVERY email in my entire "inbox"? The only OTHER remedy I've tried, is to send the unwanted emails, ONE at a time, to the "TRASH" folder, then empty the "TRASH" folder, when I get 10-15 emails in it. That could take a VERY long time. Awaiting your suggestion[s]-Joel Payne P.S. Might this happen again? If so, it may be time to go back to Carrier Pigeons.

Hello My Thunderbird failed pop access to my Gmail account, at beginning of month. Any try to fix, and even change from pop to imap don't work. I get the windows as shown i images as result. I don't like see oauth/legacy/consent in the URL. - Change setting in Google from pop to imap - Cookie setting updated as forum suggest - JavaScript true as forum suggest

Any hint on forwarding step? Thanks Lars Granath

Hello. I have a pretty big sprite image i am trying to display on my web page but mozzila wont display it. The sprite is 78016px by 1000px and im cropping it to be 736px by 1000px. Sprite is made out of a png sequence that was made in 3d software, now the thing is when i put in the non rendered verson of images(3D viewport colors) which windows labels as 8bit (maybe because of less colors) it gets displayed, but when i put the rendered version which windows labels as 32bit image it wont get displayed on Mozilla. It gets displayed on Chrome and Edge without any problems. The only difference beetween the images is that the rendered version has a transparent background behind the subject...they are the same sized sprite. I will drop the first frames of the sprite in the images section so you can get a better idea. Also all of the code and images is stored locally.

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS.

I'm trying to get it to display Day-of-Week for old messages - is this possible? I have tried all sorts of combination as detailed HERE to no avail.

I'd like concise instructions on how to do this (if it can be done). I do not believe trying a new profile will work as I need to test this for old messages - at least for messages older than a week.

From the link above, I can the Day-of-Week to work for the current week - but that only displays the day and time. What I'm after is as shown in the attached Outlook screenshot. Also see the closest I can get that to match in the Thunderbird screenshot.

When I answer an email TB adds Re: (or Fwd: ) in the subject line which I have laways found annoying. My previous email client allwed me not to have this happen. Is it possible to stop this?

It is possible I have asked this previously, but if so, I cannot find this and have received no replies. My apologies if I have!

Hello,

I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I get the page with cute creature sitting and fishing in bucket of water with info stated: "Your search did not match any documents. Suggestions: Try different keywords." (screenshot attached). It happens every time, no matter what kind of image I'm looking for. I also added another extension Search by Image on Google by Gustavo Silva and it's the same issue.

Would really appreciate any help with it.

Thanks,

Magdalena

I have uninstalled and reinstalled firefox and restarted my computer but it still will not load. When i first reinstall it it comes up but will not connect to the intenet.

'just added 2nd gmail address to Thunderbird. Suddenly getting verification requests. I go through that process then asked for phone # for verification code only to be told the number already used too many times . Now what?

I think with the update to 125, I no longer see the typical Windows window controls in the upper right - minimize, maximize, close - so I don't know how to do those things.

THe top right looks like this Mac-based image (where those buttons are on the upper left) but I'm running on Windows so I don't have the dot buttons on top left nor the Windows style min/max/close at top right.

What do I need to do to get them back?