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I'm on version 115.5.1, Windows 10. One of my small pet dogs was in my lap, resting its head near my keyboard. I was in Thunderbird, reading a message, when all of a sudden all of my messages in INBOX were suddenly deleted. I thought maybe exiting Thunderbird might bring them back. BAD IDEA!! Since I have empty Trash Bin on EXIT checked. Unfortunately that worked just fine.

I have a laptop that also is setup with the same IMAP accounts. I disabled the Internet connection on that computer, and the emails are still there as long as I don't connect to the internet. I tried copying all the files in the profile from the laptop to the desktop, but as soon as I launch Thunderbird, it sees that the inbox is empty, and removes (or basically updates) that inbox.

I tried export/import (export msgs from laptop, import to desktop) but maybe I don't fully understand the import process, because that doesn't seem to work for me.

One other option might be to make that account OFFLINE (so it doesn't connect anymore) change the name of that email account, and recreate the account.

I'm open to suggestions - there are 240 msgs in that INBOX that I need to keep for reference. (And I will no longer keep msgs in the INBOX, I'll move them to new folders!!)

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

I am using version 115.5.1, but I have noticed this with previous versions as well. When I copy the contents of my Profile to back it up, I get the following message for SQLITE files: Item Not Found Could not find this item This item is no longer located in C:\Users\hasmo\AppData\Roaming\Thunderbird\Profiles\arbdst7o.default Verify the item's location and try again abook.sqlite-shm Type: SQLITE-SHM file Size 32.0 KB Date modified: 12/4/2023 9:31 AM

If I click "try again", I get the same message. If I click "skip", the copying proceeds until the next SQLITE file, and I repeat the skipping process. This appears to happen for all the SQLITE files (SHM and WAL). Fortunately, I have not had occasion to need the Profile file to replace what I am currently using in Thunderbird, but I have had issues in the past that required me to use the back up to replace/recreate my Profile. My question is about these SQLITE files. Will skipping them in the copying be a problem later if I need to use the back up? If so, how do I keep the SQLITE files in copying process?

Thanks, Harry

I have re-installed Windows 10 recently and re-imported my Thunderbird profile and since then I am unable to send messages with Thunderbird. None of my 12+ e-mail accounts allow me to send messages, but receiving messages work fine.

I've done all the steps listed on your website, including disabling my antivirus completely, but nothing works.

However, I did notice something crucial, which is that running Thunderbird in "Troubleshoot Mode" does fix the problem of not being able to send messages. And yes, I have tried to make the changes of disabling all add-ons and resetting toolbars/controls permanent, but that did not fix the problem. The only thing that works is restarting the browser in Troubleshoot mode.

The issue is obviously not with my mail servers or it wouldn't work in Troubleshoot mode.

Any help would be appreciated.

Description: I would like to report a bug in the new version of Thunderbird, specifically in Thunderbird Supernova 115.3.2. In this version, it appears that I am unable to select multiple folders from the left panel simultaneously, which was a feature available in previous versions. For example, I used to be able to select the "Inbox" and "Sent" folders at the same time, allowing me to perform various actions on them simultaneously. This functionality has been essential for my workflow, and its absence in the new version is causing significant inconvenience.

Steps to Reproduce:

1. Launch Thunderbird Supernova 115.3.2.
2. Navigate to the left panel where your list of folders is displayed.
3. Attempt to select multiple folders simultaneously, such as "Inbox" and "Sent."

Expected Behavior: In previous versions of Thunderbird, I was able to select multiple folders from the left panel and perform actions on them, such as marking them as read/unread.

Actual Behavior: In Thunderbird Supernova 115.3.2, I am unable to select multiple folders from the left panel. Only one folder can be selected at a time, which makes it impossible to perform certain actions on multiple folders simultaneously.

This change in behavior is causing a significant disruption to my workflow, as I frequently need to work with multiple folders at once. I kindly request that this feature be reinstated.

Additional Information:

   Operating System: Microsoft Windows 10 Pro 10.0.19045
   Thunderbird Version: Thunderbird Supernova 115.3.2
   This issue was not present in previous versions of Thunderbird.
   This issue affects my productivity and ability to efficiently manage my email accounts.

Please let me know if there are any additional details or information needed to address this bug effectively. I hope this report can help in resolving the issue and improve Thunderbird's usability in the future.

Thank you for your attention to this matter.

Sincerely,

John.

I am an avid clip and paster. Historically, I have had no problem pasting images I have copied into emails that I am composing. Using a simple ctrl-V always worked fine for me. For some reason, I can no longer do this. When I ctrl-V paste into the message body, nothing happens. Similarl, if I Insert/Image and select a file, an outline box just displays with no image in it. Through test emailing from another account, I have found that the only way I can send an image is to file attach it to the message I am composing. The resulting email displays the image correctly in the body text area. What is up with this? I have tried reinstalling Thunderbird from the most current download from the Mozilla website - did not help at all. I have gone into my google account in a web browser and while composing an email message, ctrl-v inserts an image just fine. What gives? It seems like this may have been affected in the last update. My current version is 102.13.0

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

What has happened to typing and viewing the content of the search INSIDE the Google search box? Why this does not work now and the search moves to the address bar where it is tight and one cannot see all content of the search? Why have you done this? How can I bring it back please? I hate is as is now.

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

Hi All,

When I start up TB, the position of the index in the Inbox is not where I left it before shutdown.

I always sort by date and leave the index at the most recent email.

When I start up, for all mailboxes, the index is somewhere in the middle of the Inbox and I have to scroll down to see the most recent message.

TB never did this before.

Ver 115.0esr

Any way to fix this ?

Oh By The Way: This version continues to crash, at least once per day. Last time it crashed it locked up the whole OS (Win7). I do not recall any prior version of TB crashing, and I have been using it a long while.

Thanks !!

I had two gmail accounts in Thunderbird. Since the upgrade one of them keeps prompting me to log into the account. When I try, I get 404 screen. This keeps happening even after I removed that gmail account from Thunderbird (since it stopped working anyway). I can get emails with no issues from this account using K9 on phone and tablet, and gmail on my computer. Email account that is the issue is janis.johnkov@gmail.com Thank you

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached.

I'm trying to update the server settings for an email address in Thunderbird, but it reverts to the old settings when Thunderbird restarts.

I go to the account settings for the email address of interest. I then update the Server Name or the User name (they both do the same thing). This then produces a pop-up that says "Restart is required to apply the server name or username change." Click OK to restart and when Thunderbird has restarted the Server Name/User Name has reverted back to the old setting.

A similar thing happens if I try and make the matching changes to the outgoing SMTP settings. They appear to change until Thunderbird restarts at which point the old settings have been restored.

I needed to make this change to two PC's. One PC (a windows 11 PC) worked fine. The other (a windows 10 PC) consistently fails. The affected PC is using the latest Thunderbird ver 115.5.1.

What am I missing here? Why can't we change the Server settings?

I have a problem ever since Thunderbird 115. Sometimes the delete button on an email I'm reading does nothing. So I go to the full list of emails, highlight an email, and use the delete key on my keyboard. This may work, then it stops working. When I first boot up in the morning, delete works for a while, often through the whole session. Later in the day, it only works for a few emails, or often only works on the first email during a session. I have two email accounts (gmail and my college alumni email on a Microsoft server). Problem exists on both. I have deleted all trash files (more than once). I have done a Repair Folder on my email folders. What else can I do??? It's making it really hard to get rid of old emails. I'm on Thunderbird 115.5.1 (64-bit). Windows 10 on a laptop with 16 gig of ram

  Edition	Windows 10 Home
  Version:	22H2
  OS build:	19045.3693
  Experience:	Windows Feature Experience Pack 1000.19053.1000.0

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also something related to gzip I’m sorry that I didn’t take a screenshot of the message but I completely freaked out and deleted it immediately after scanning with the other AVs). I installed malwarebytes and Avast and did a full scan they returned with a no malware has been detected. In the moment I panicked and immediately deleted the file (I should’ve uploaded to virustotal to see its behavior and what it can do and change to my PC if it is indeed malicious). Then I did a full rescan using Microsoft defender and it returned with a 0 threats found. However, I only went to a couple of websites recently which as far as I know are safe such as msi, cpuid, I don’t go to shady websites plus I have ublock origins as an Adblock. My question is as follows how much percentage wise this Trojan is a false positive and if it is a virus how much damage it did (the thing that got me freaked out is that it’s a meterpreter)

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an URL, leading to an error every time, I don't know what to change and Ive tried different settings with no change

Is there any place to find an explanation of the "improvements" made to Thunderbird (and sometimes Firefox) without any warning to users and/or explanation of how they work. After today's update to Thunderbird 115.5.1, the way my Thunderbird screen looks has changed (not imho better, but certainly different. Examples: -- Previously, when I highlighted a message, the text of that message would be shown below and various icons would be shown that I could click on to perform typical tasks (Reply, Reply All, Forward, Delete, etc) -- Now when a message is highlighted, the only way to do anything with it (even to read the bloody thing) I have to right click and display it in either a new tab or a new window.

Can somebody explain [1] why this change is considered an improvement and [b] where I can read about how it works instead of figuring it out by trial and error.

I looked at the Release Notes and couldn't find anything helpful.

I apologize for bothering you if this is not a place for Thunderbird support. But I wanted to give it try before I stop using Thunderbird and just read/write messages directly from Google Gmail.

Thanks for any help anybody can offer.