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Fails to connect to Proton Mail Thunderbird Ver: 78.6.0 (32-bit)

Hello, I have used Thunderbird for years. However, I have been trying to set up a Proton Mail account and the setup fails! I have installed the Proton Bridge and have a… (read more)

Hello, I have used Thunderbird for years. However, I have been trying to set up a Proton Mail account and the setup fails! I have installed the Proton Bridge and have a paid account for Proton Mail. Attached is the error picture. How do I setup Proton Mail in Thunderbird? Please help!

Asked by Electronic_Repair 1 year ago

Answered by Toad-Hall 1 year ago

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Firefox Unable to Use GPU

I use a laptop with both an integrated graphics card and a dedicated graphics card (GTX 1060 Max-Q). Recently after reinstalling Windows, I found that Firefox refuses to … (read more)

I use a laptop with both an integrated graphics card and a dedicated graphics card (GTX 1060 Max-Q). Recently after reinstalling Windows, I found that Firefox refuses to use my dedicated graphics card. What's stranger about this is that when testing Chrome and Edge, Chrome has the same problem, but Edge seems to detect and use it the dedicated card just fine.

I used both https://alteredqualia.com/tmp/webgl-maxparams-test/ to test this, as well as monitoring GPU usage with GPU-Z to confirm that this was the case. I'm also using Firefox 80.0 at the time of this issue.

Is there something that could be preventing Firefox from accessing the GPU or something?

Asked by vio 1 year ago

Answered by vio 1 year ago

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How to Import downloaded gmail files (.mbox) to view in Thunderbird 78.2.2

I just downloaded the new Thunderbird 78.2.2 but I cannot see how to import downloaded .mbox files (which were downloaded from Gmail). There is no Import/Export option un… (read more)

I just downloaded the new Thunderbird 78.2.2 but I cannot see how to import downloaded .mbox files (which were downloaded from Gmail). There is no Import/Export option under "Tools",only an "Import" option which then allows only to choose between "Becky!InternetMail"and "Outlook".I am very confused.I seem to remember using an older version 3years ago and could just copy the files manually intothe App Data folder but this stratgey does not work. Could someone pleasehelp? For info I amusing Windows10

Asked by robert.m.chapman 1 year ago

Answered by Stans 1 year ago

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Importing old firefox data

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version?… (read more)

I have a folder on my desk top that reads "Old Firefox Data". This popped up when a newer version was installed. How can this be imported back into my newer 80.+ version? I have lost most history, bookmars, etc.

Asked by Garrysch 1 year ago

Answered by cor-el 1 year ago

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When trying to pay for anything with PayPal within Firefox, I can log into PayPal but then the payment page never loads. Other browsers work just fine.

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just… (read more)

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?

Asked by James Scott Gilchrist 1 year ago

Answered by FredMcD 1 year ago

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Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (read more)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 2 years ago

Answered by densyl93 2 years ago

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FF shows: Updates deactivated by system administrator (Just now FF84.01)

Hello, since some time Firefox does't download updates. On HELP/ABOUT there is the installed version and below Updates Deactivated by your system administrator ... . I d… (read more)

Hello, since some time Firefox does't download updates. On HELP/ABOUT there is the installed version and below Updates Deactivated by your system administrator ... . I don't have a system administratot, it's a netbook. Sometimes before FF would download updates for installation. Now now more. Updates are only available by dowloading and reinstallations. After reading some help articles, I tried to get rid of registry entries, no success. I tried to cleanly uninstall FF, clearing the registry and reinstalling. The problem remains. Mind you, this has been created by FF itself. Any ideas how to get rid of this nuisance? Many thanks for a reply.

Andy

Asked by andy.tschumi 1 year ago

Answered by cor-el 1 year ago

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Webcam undetected on the web browser

Hi, This is my first post here so let me know if I did anything wrong. So my problem is: my camera has been undetected by Firefox for a while now, without any change in t… (read more)

Hi,

This is my first post here so let me know if I did anything wrong.

So my problem is: my camera has been undetected by Firefox for a while now, without any change in the use of my browser. I've wanted to use it on Google Duo, on an online classes website, on a website where you can use your camera to try on glasses before ordering, and nothing... The latter was my last attempt and the only message I got from the website was "your camera is not detected". I really have no idea where to check for anything wrong on this topic, it works perfectly on other software (like Discord), so I guess it does not come from the camera itself. I checked the authorizations in Firefox, nothing special there either.

Any idea and/or tips for this kind of troubleshooting?

Thanks a lot in advance!

Asked by laiissa381 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cursor goes to address bar instead of Google search bar

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it? … (read more)

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it?

Asked by magicmanpa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Emails displaying wrong time

Ive been searching all over for a solution to this today and can find nothing new on this since the early 2000s. The emails displayed in Thunderbird are all displaying U… (read more)

Ive been searching all over for a solution to this today and can find nothing new on this since the early 2000s. The emails displayed in Thunderbird are all displaying UTC and until today, it had the correct time (Central).

I have verified the following:

1) My system time and timezone Windows 10 settings are correct 2) The Thunderbird options calendar timezone is correct 3) My email can also be read on a web interface that those times are in the correct zone

From those 3, I believe I narrowed the problem down to the client.

An old issue I have found involves the environment variable %TZ%. There are 2 tests suggested that point to this being the case:

1) Running "Date()" in the Thunderbird error console does indicate my timezone being used is UMT.

2) Running 'Components.classes["@mozilla.org/process/environment;1"].getService(Components.interfaces.nsIEnvironment).exists("TZ")' in the error console returns true, which the poster of that test (in 2004) says should return false if things are set properly. That poster does not explain how to change the variable.

Only way I have found to change TZ is by editing autoexec.bat, which no longer exists in Windows 10. I cannot find a setting for it anywhere in the registry. The variable is clearly set somewhere, but how do I change it????

Thank you.

Asked by groovechild2 1 year ago

Answered by Toad-Hall 1 year ago

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OAuth2 for gmail Not Working

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That … (read more)

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Asked by jbeals108 4 months ago

Answered by jbeals108 4 months ago

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Recover Deleted Email

I deleted messages from my inbox directly on my internet provider's website then emptied the trash. When I went back to the Thunderbird inbox all my messages were gone. … (read more)

I deleted messages from my inbox directly on my internet provider's website then emptied the trash. When I went back to the Thunderbird inbox all my messages were gone. I do not have recover deleted messages when I right click on either the inbox or the trash folder. Is there a way to recover the deleted messages from my computer. And why were messages removed from the Thunderbird inbox after deleting them online from my internet account?

Asked by lwrit 1 year ago

Answered by lwrit 1 year ago

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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago