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Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

I have an IMAP email account with Virgin Media. I have been backing up my Thunderbird email as follows (not sure where I found this method) WIN + R %appdata%/Thunderbird/ Ctrl A Drag all files to External Hard Drive When I open the Backup file there are two files Open 62hcjzp7.default-release (whatever that all means) there are loads of folders one being MAIL Thus contains all my folders from Local folders For every one there is a File and an MSF File How do/Can I restore these to my current version of Thunderbird? I have tried Import from another Thunderbird installation, Profile folder Open the back upp and Select Profiles Tick Mail messages. It says Compete but never copied anything It does create an empty folder under Local Folders in Thunderbird.

My question is can I restore from this backup? If not, what is the best way to backup and restore Thunderbird? Bill

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileges in the computer. Until now, to update Firefow, Administrator privileges were not required.

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

That is the actual email that is has been sent, received, and saved. I don't want to lose it for legal reasons. Also will the address book sync with my Google contacts?

The add-ons for removing duplicate emails in Thunderbird do not work for the latest version of Thunderbird, 128.0

Anyone know how I might search all my emails for duplicates and decide which ones to delete?

On my workstation the Thunderbird e-mail data is saved in the C:\Users\[My Name]\AppData\Roaming\Thunderbird... directory.

The data consumes considerable hard drive space and I would like to create a directory on my F: drive (that has 100+GB of data free) to "off-drive" the data. If it's even possible, how do I configure Thunderbird to use this different data directory on a different drive??

BTW, I tried to do this by copying the data/profile in the above C: drive directory to my F: drive. I changed the "Local Directory" setting in the "Message Storage" pane on the "Server Settings" window in the "Account Settings" appropriately. I even changed the path in the profiles.ini file in the default C: directory. This process didn't work and resulted in Thunderbird demanding that I create a new account. All returned to normal when I copied the Thunderbird data to its original location.

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 

   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 

   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

Every time I open Netflix in Firefox browser, to watch streaming movies, it won't show them but keeps taking me to a page asking me to log in again or pay for a Netflix account. (attached) I already have a Netflix account and can watch streaming movies with no problems on other browsers, but not using Firefox, which is my Default browser.

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Hi,

I have a Mac with Sonoma. Somehow a while ago I ended up with Firefox ESR, which I was told that will not be supported after September.

I am a non-technical user. While I do have Safari and Chrome, I would prefer to continue using Firefox.

Could you please let me know the steps to execute to somehow switch from the ESR version to the current normal version without loosing settings, bookmarks or ending up with problems? Thanks in advance.

I have been using Thunderbird with multiple POP accounts for about 15 years with few problems.

Since upgrading to the latest version, with was about a week ago, emails are downloaded again and again, for as long as they remain on the server, which is for most accounts 7 days.

I can see the emails are marked as read on the server (my host is X-10 Infinity and been using them for 4 years), but every time Thunderbird connects to the server, it downloads all the messages again.

My mailboxes are filling up with duplicate messages, sometimes 10+ copies of each one. I haven't changed any settings on the server or in Thunderbird, so not sure what is causing this.

If I click to Get Messages manually, Thunderbird only downloads 1 or 2 messages, if anything. But for some reason when the scheduled connect runs (for example: every 30 minutes) it seems to pull down all messages in the POP mailbox again and again.

Is there anything I can set or change to fix this please, or is this a bug you are working on?

I really don't want to change so I download messages from the server and delete them immediately rather than in 7 days as this allows me to have a backup in case my computer needs to have a re-install.

Thanks for any help. I'm sure I'm not alone with this problem.

Tony Payne

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

I need to connect to my employers Citrix portal tot start a Citrix session for my daily job. The problem is that when try to login using my credentials nothing happens except for the loading icon of Firefox that keeps "spinning" (see image).

When I do the same in another browser, like Chromium for example, everything works fine.

I already tried the following steps:

- Installing an older version of the Citrix Workspace app - Reinstalling Firefox - Disabling the blocking extensions

I am using the following versions of components:

OS: Linux Mint Vanessa 21 Citrix Workspace app: 24.5.0.76 Firefox: 129.0

Other colleagues report the same issues when using Firefox whether in Windows of Linux.

Any help would be much appreciated?

Good morning Windows 10, TB 115.11.0 32 bit. Multiple email accounts, some gmail, others like sfr, lol and free. All accounts use POP. All working before weekend, shut down the PC. Monday morning, opened Windows, all seems there except TB which has a screen with an Account Setup tab inviting me to set up an existing email address. Close that tab and the attached screen image appears, open tabs blank, no accounts pane on the left, no emails, no local folders. Nuffin. Restart TB and Windows, twice, still Nuffin. Look in Profiles, yes, under Mail all profiles appear to be present and the correct size. Going to gmail’s on line email system shews account open and receiving email normally. I had a problem a month ago after a TB update when all accounts were present but no emails were displayed. I changed the password to 0auth and recovered my emails. That took three days to resolve and I lost a business client through the delay in responding. Today I must file several court documents or I shall be in deep poo. Any suggestions how to recover the left hand accounts pane and see the accounts and folders will earn my undying gratitude.