All Products Support Forum

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

when I am on a video, picture..., and right clicked and executed "OPEN LINK IN NEW TAB", I would STAY on the tab I am on and continue to "open" new tabs. That way, I could open lots of new tabs from the page I am on.

Now, it TRANSFERS ME TO THE TAB I JUST OPENED and I have to "go back".

What changed with rel 87.0? How can I go back to "staying on my tab" I am on? I don't see any "options".

April 8th, 2021

Dear FireFox,

I don't know where else to send this too as your contact us form/page is so complicated and I can't find an email address. You have a type on your page "https://monitor.firefox.com/remove-my-data", under "How do we remove it?". The paragraph below states "... It’s not available yet, but blick below if you are interested in finding out more." I believe "blick" should have been "click".

Thank you,

Crypt Lord

Also, my subject only needs to be four characters as I get this error message for my title "Ensure this value has at least 5 characters (it has 4)."

As a new Thunderbird user (and old outlook user), I tried to tidy my gmail folders up.

Basically I dragged my important gmail folders to the default Inbox above the italic (Gmail). All worked fine until the next time I opened Thunderbird when I found the the folders that I had moved were gone/

I have looked in the imap folder on my C drive and they are not there either. To add to this they are no longer in Gmail. Seems that the are lost forever? 

However if I do a search within Thunderbird, the folder name appears on the left hand side with an email count that seems to reflect what's in the folder.

There are some important emails for me and I would like to recover them.

Is this possible and how ?

Appreciate any help

For sometime now I can't send emails to email groups/lists. I am using 78.9.1 and when I add a group to the email list the send button goes grey preventing you form being able to send the email. This started quite a few updates back. As you can see by the attached image the send button is greyed out the minute I add the board group/list to the email recipients. The from has been blacked out.

Thanks for any help you can give.

Received the Beta update 88 on 04/06/2021. Since them when I attempt to send an email with earthlink account I no longer get the popup box to enter my password. The sending email just stays on the screen and email does not get sent.

I worked with earthling for an hour and they say all of the settings are correct for their service and could not find a problem.

I still get the password popup box for hotmail account. I attached picture from the thunderbird trouble shooting print out showing the account info and screen shots for the earthlink and hotmail screens with sending an email. Earthlink is my main account, Not sure what to do now.

Today, I started getting this error on many sites, including Google.com and YouTube.com. Example below when trying to connect to google: Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

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I have been working with Thunderbird on Linux since ca. 20 years. A few days ago, after upgrading to version 78.3.1 (64-bit), I had for the first time the problem that the font size and spacing of the folder pane was so large that I could only see a small subset of my folders on my laptop screen. So I studied the online forums and found that one has to create a userChrome.css file in the right place and put a style sheet in it to control the font parameters. With the following entry

1. folderTree > treechildren {

 font-size: 11pt !important;
 font-family: Verdana !important;

}

I managed to decrease the font size, BUT this did not decrease the line spacing! So now the font is smaller but the lines in the folder page still are so widely spaced that too little is visible in the pane. I experimented with settings like

 margin-top: 0px !important;
 margin-bottom: 0px !important;
 line-height: 1.0em !important;
 padding: -1px !important;

but none of them seem to have any effect.

What is the right parameter to change here and where is all this documented? (And why did this setting change in the first place after being perfectly fine for so many years?)

Hello I unintentionally deleted my passwords using one cleaning program. How to get the saved logins from the Old Firefox Data  ? I could not know how to do it or which smart file to open and add. The Old Firefox Data is still on my computer Desktop. I refreshed the Firefox browser before deleting. So , how I resume my saved logins ?

Since the last update the button to show the Pocket list disappeared from the "library" dropdown. The pocket button in the address bar still exists and from there one can show the pocket list but this unintendedly saves the current page to pocket. If found no other way the enable a Pocket button in the toolbar.

Is Mozilla deprecating Pocket? Otherwise this change make no sense?!

I can not access my Gmail anymore. This problem just happened "out of the blue,after I unplugged my computer when I hit the power cord,

by mistake. I restarted my computer,no help.

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save disk space. This just started in the past week. I want my deleted messages to go to the trash folder and I will manage that folder. I can't seem to find anything in settings that lets me disable this option.

Got one response from a volunteer but that response, unfortunately, was for Windows. I'm on a Mac...

When I select the bookmark, Firefox does nothing, apparently.

iPhone works just fine on sites that Firefox won't access, so it's not the modem or the ISP.

Thanks in advance!

hello. i have 2 yahoo mail accounts, a primary and a secondary. thunderbird 78.9.0 32 bit retrieves the mail of the secondary account, but not the primary. i have to go online to read them. was working perfectly until about a month ago. as far as i can tell the server settings are correct. the error says "Sending of password for user did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." password is correct. please help.

When I try to log into my Thunderbird email I get the error message about a failure to access the inbound. att.net server. This has been working until at few days ago. the attached picture is of the error message. I have tried to search the on line help for 3 days now. I can not find specific help for this problem. I even backed up the local folders, uninstalled Thunderbird and reinstalled the latest version and still can not get past the error message. Can any one help me solve this problem?

Myron

When I try to log into my Thunderbird email i get an error message about an inbound server not accessed. The attached picture if the specific error message is attached. I have even reinstalled Thunderbird to no avail. I can reach my email in the Yahoo site. but that is not as friendly as Thunderbird used to be. I need help.

Myron

mhorton1@bellsouth.net

I have been unable to send or receive emails since yesterday. I contacted Telus and technical support said that the configuration and password were fine and that the problem was with Thunderbird. The message I get when I try to get messages is that Login to server imap.gmail.com with my Telus username failed. How can I solve this problem?

Hello,

I have just updated to version 87 of the browser but now I can't sign onto my email through centurylink, I can use edge to access it or my phone. I have OS win 7 if that helps. Everything was working fine, till my firefox browser updated. When I go to sign into my email, I get kicked to this blank screen, with a weird address at the top(pic). Any help you can give me in this matter to resolve this problem would be really appreciated, Thank You very much for your time.

Sincerely,

T. Krivanek