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  • Solved

I don't know how to switch windows in FF

Hello folks, I had 1025 tabs open in FF, in various groups using SimpleTabGroup. Somehow I've managed to get into a situation where, when I start FF, I get just three or … (read more)

Hello folks,

I had 1025 tabs open in FF, in various groups using SimpleTabGroup. Somehow I've managed to get into a situation where, when I start FF, I get just three or four of my most recently used tabs on startup.

I have no idea how to get back to the 1025 tabs I really want, but when I close FF I'm asked whether I want to close 1025 tabs, so hopefully they're still available somehow...

Any advice gratefully received!

Thanks in advance.

NB: Firefox 103.0 (64 bit). Xubuntu Linux.

Asked by Mikep129 6 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Since update to 103.0.1, Mail opens links in a new FF window with a virgin profile.

Before I updated to FF 103.0.1, links I clicked on in e-mails in Outlook would open in an FF window using my existing default profile. Since updating to FF 103.0.1, these… (read more)

Before I updated to FF 103.0.1, links I clicked on in e-mails in Outlook would open in an FF window using my existing default profile. Since updating to FF 103.0.1, these links open in an FF window with a virgin profile. If no such window was already open (from clicking on another e-mail link) this will be a new FF window, even if FF was already open with my normal profile. As a result, e-mail links to PDFs open the files directly in FF (instead of asking me where to download them to, as I have configured in my profile) and I am missing my stored passwords when the links lead to websites that require login.

This is a real PITA! Is there anything I can do other than revert to an earlier FF version? Please help!

I am running Windows 10 2021H2.

Asked by rsbrux 1 day ago

Answered by rsbrux 21 hours ago

  • Solved

Symbols Don't display correctly in Firefox

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly. I've included an example with Google Calendar showing what I ge… (read more)

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly.

I've included an example with Google Calendar showing what I get with Firefox and the correct display using Chrome.

Is this some obscure setting that I need to fix?

Asked by gunrunnerjohn 14 hours ago

Answered by cor-el 14 hours ago

  • Solved

Difference between ESR versions

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)? I've read all I … (read more)

What are the differences between Firefox ESR 91.12.0 and Firefox ESR 102.1.0 (available https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr)?

I've read all I could find on the ESR releases and even found this release calendar that indicates that there are two versions, but not why there are two ESR versions.

Asked by 7l0wtyly 5 days ago

Answered by cor-el 5 days ago

  • Solved

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 4 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox window refuses to open maximized

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some o… (read more)

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some other windows visible. However, now I can't get Firefox to open maximized. Instead, it opens a window going from the left edge of my screen (see the first image below) about a third of the width of the monitor, and it is showing the double box icon in the upper right corner indicating that the computer "thinks" it is in full screen. If I click that double box, the window immediately shifts to the right edge of the screen, occupying a space about a third of the monitor from the right edge, and shows a single box in the upper right corner of the window. If I click that single box, the window finally does expand to full screen, showing a double box in the upper right corner. I've tried all the manipulations I've seen concerning starting screen size (such as going to the shortcut icon properties and indicating the that the program should start "maximized") but I'm still getting this same behavior. Any thoughts? (I'm running Windows 11, with the latest version of Firefox.)

Asked by Jim 1 day ago

Answered by RobertJ 1 day ago

  • Solved

thunderbird failed to find settings for your email account 102.0.1

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the pas… (read more)

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the password. Still unable to connect. I tried putting my credentials in (making sure they were identical to what has been working) and I receive the message "thunderbird failed to find settings for your email account". I am using imap.cox.net port 993 and SSL on the inbound side and smtp.cox.net port 465 SSL on the outbound side. Clearly I can access my email from a browser and I can access it from my iPad. What changed? What do I need to do differently? Thank you.

Asked by share666 1 month ago

Answered by Wayne Mery 1 day ago

  • Solved

Foxfire seach window on Homepage not wkg due to Apple update.

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but… (read more)

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but it won't allow you to enter information into the box. Is there either a way to restore the functionality of the search window or at least disable it in settings so I don't have to see the window and be reminded that it no longer works? Thank you in advance for whatever assistance or answers you can provide.

Asked by fineyounggenius 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Delete an Email Account

TB 92.12.0 (32-bit) Win11 (64-bit) Unable to delete an email account. Several 2021 replies on this forum specify that "Account Actions" is the route to take. No Account A… (read more)

TB 92.12.0 (32-bit) Win11 (64-bit)

Unable to delete an email account. Several 2021 replies on this forum specify that "Account Actions" is the route to take. No Account Actions in email settings.

Another suggestion was to right-click the 3 bars on the right. Same result.

Another suggestion was to remove entries in pref*.js files. There are 5 files with entries {pref.js pref_1.js pref_2.js pref_9.js pref_10.js}, each one with what looks like 7-8 entries related to the account to be deleted. The tags are "user_pref("mail.identity.id1" and all user_pref tags seem to be unique and sequentially numbered. I don't know what effect deleted the account will have on Thunderbird.

How can I delete an account. None of the answers, above, seem to be the way to go. thanks

Asked by lostbits 3 days ago

Answered by david 3 days ago

  • Solved

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 4 months ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

How to edit a forum post

This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose… (read more)

This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose the product (TB) for which I have an ongoing concern. The question is simple and basic: How to edit a forum post?

My example for this concern is a post in another thread, where I included a link to another page, as well as attaching a PNG file which did not show in the Preview (but did show in "Uploaded images"). Frustrated that I could not get my attachment to show before clicking "Submit", I added this note about the attachment:

"[which I see in "Uploaded images", but not in "Preview Reply"; I trust it will be in the final rendering]"

In the end, when the post showed a few hours later (after moderation), it included the attachment. So now, as that note has no relevance and only adds weight to the post, I would like to either:

  1. delete the note from the post, or
  2. contact the moderator [James] to ask to have it removed.

But I can find no info about how to do either. Is this SUMO system, which replaces the mailing lists, really so clumsy that there is no way to address either of those basic tasks?

Finally - bonus questions -

  1. As I write this, I notice there is no "Preview" button to see how the post looks before "Submit". What determines when Preview is available?
  2. Is this the best way to questions about support forum operation, not products?

Asked by John Kaufmann 3 days ago

Answered by david 2 days ago

  • Solved

Thunderbird Mail getting new Yahoo mail popup in separate window

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment… (read more)

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment. I don't trust the email address on the pop up so I went directly to Yahoo mail through Firefox, took care of a security condern after signing in on that account. Still getting this popup. How do I get rid of this annoying pop up please? Thank you.

Asked by Douglas James 4 days ago

Answered by sfhowes 4 days ago

  • Locked

Foxit Reader as printer (1287660 thread continuation)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at… (read more)

I've tried post in the thread 1287660 but it was closed. So, I opened this thread to continue about this subject and to answer the last question of the thread 1287660, at the same time. I was looking for about this subject and found the solution in the thread 1287660 - https://support.mozilla.org/en-US/questions/1287660, but the link of v9.7.2 quoted there was shortened and it is not working to download the 9.7.2 Fox Reader version. I found the complete link address: http://cdn01.foxitsoftware.com/product/reader/desktop/win/9.7.2/AC910684AD18B7FBD6E086B1211F7B4B/FoxitReader972_L10N_Setup.exe

P.S.: I am newbie here and I don't know when the 1st post is the solution at the same time.

Asked by Anon Ymous 2 days ago

Last reply by Paul 2 days ago

  • Solved

Printing all messages in one run

I'm looking for a way to print all messages seperately in the selected folder in one run. I know, it's not of this volatile world anymore, but there are folders of which… (read more)

I'm looking for a way to print all messages seperately in the selected folder in one run. I know, it's not of this volatile world anymore, but there are folders of which I would like to have hardcopies of the content. For instance: when I select the folder "Jeff" I see all messages from Jeff. Now I want to print them all as seperate messages to a printer, i.e. the PDF-printer. The PDF-name of the message could be '{Date (yyyy-mm-dd)} {Sender} {Subject}'. The luxe version of such a facility could be where one could choose between all messages in this folder, of all messages in this and all subfolders. Does a utility like this already exist? Or is there someone who wants to create such?

Asked by Lis20 2 days ago

Answered by david 2 days ago

  • Solved

ThunderBird Email Folders

I had Thunderbird Email installed on my laptop computer before having to reinstall windows 11. All my folders were set up and doing what I expected. Now, after reinstalli… (read more)

I had Thunderbird Email installed on my laptop computer before having to reinstall windows 11. All my folders were set up and doing what I expected. Now, after reinstalling I can't get back to my original folders with all my important connections and business dealings.

Can you explain to me how I can retract and discover them? It's the same email of mshepherd@nctc.net. If not, it would be goodshepherd@nctc.net. The last email, I don't use any more.

Also, I'm like many on the web wondering why they are not able to send emails, but can receive them. Someone tried to help me in the past about this same issue, but I didn't understand what they were asking me to do. I need detailed instruction perhaps with picture diagrams. Sorry, for this reoccurring issue. Please, help me solve it.

Asked by MEL SHEPHERD 2 days ago

Answered by MEL SHEPHERD 2 days ago

  • Solved

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (read more)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Asked by vineyridge 3 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

Unfamiliar icons appear in drop down box when I go to select a site I've visited from it.

This is for Firefox Nightly 105.0a1 (2022-08-05) (64-bit) I have included a screenshot of the address bar dropdown and there are four unfamiliar icons that appear in it a… (read more)

This is for Firefox Nightly 105.0a1 (2022-08-05) (64-bit)

I have included a screenshot of the address bar dropdown and there are four unfamiliar icons that appear in it as large grey boxes with icons and descriptive text, in each of them. They are labeled: "View Add-Ons | Clear History | Open Downloads | Open Inspector" i would like to know if it is possible to remove these from this dropdown box or have them moved so that they appear elsewhere.

Every time Firefox developers add something, they inevitably fail to provide for it to be altered or moved to somewhere more suitable for the user's preferences. Kindly forward detailed instructions as to how I can update these to either disappear from this menu or move them elsewhere.

Also kindly please forward on a message for the developers to ASK PEOPLE where they want something to appear or be moved to or from. It does not make any sense to me, for me to have to put up with random icons in areas of menus, dropdowns, etc., that they were never before in!

Asked by geoffhyde 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Thunderbird triggering AOL Pop-up ads from Yahoo

Does anyone know how to stop receiving these popup ads when retrieving mail from my AOL pop3 account in Thunderbird? This seems to have started just this week (Aug 1, 202… (read more)

Does anyone know how to stop receiving these popup ads when retrieving mail from my AOL pop3 account in Thunderbird? This seems to have started just this week (Aug 1, 2022). The ads open in a separate window on my Windows 10 Desktop whenever I click 'Get Messages' for this account, or when triggered automatically by the 'Check for new messages' timer in settings.

Thanks for any help

Asked by stevew1 4 days ago

Answered by sfhowes 4 days ago