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Microsoft TLS change

I have been notified by Microsoft of the following change and I would like to know how it will impact my ability to receive/send mail via my Thunderbird "@msn" account wh… (read more)

I have been notified by Microsoft of the following change and I would like to know how it will impact my ability to receive/send mail via my Thunderbird "@msn" account whose IMAP mail server is "outlook.office365.com"

Starting on December 01, 2022, Office 365 will begin retiring Transport Layer Security (TLS) 1.0 and 1.1 for POP3 and IMAP4. Our records show that your email account has recently been accessed with POP3/IMAP4 through TLS 1.0 or 1.1. POP3 and IMAP4 will not be able to connect with TLS 1.0 and 1.1 starting on December 01, 2022. You will not be able to receive emails with POP3/IMAP4 protocol after that. To continue accessing your email account using POP3 or IMAP4, please upgrade/update your client to support TLS 1.2. Your emails will not be removed, but you cannot access them without upgrading your client.

Thank you for any assistance.

Asked by rheraux 2 weeks ago

Answered by david 2 weeks ago

  • Solved

How to get rid of square tab named "firefox view" to "sync with other devices"??

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my… (read more)

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my "other devices" Right now it shows "33% completed". I do not have any other devices .... just my computer. This extra tab takes up room on the page and I just want to get rid of it but there is no apparent way to close it. I view this as an unwelcome intrusion on my Firefox browser --- How do I get rid of it?

Asked by aland1948 1 month ago

Answered by Balázs Meskó 1 month ago

  • Solved

Unable to edit TB Address Book

Running the latest version of Thunderbird on the latest Windows 10, and still unable to edit the address book. Cannot add names to existing groups. (I CAN delete from g… (read more)

Running the latest version of Thunderbird on the latest Windows 10, and still unable to edit the address book. Cannot add names to existing groups. (I CAN delete from groups). Cannot delete names from Collected Addresses list. There are hundreds of duplicate entries in that list.

I tried exporting LDIF files and a CSV file, exiting TB, renaming abook.sqlite to abook.sqlite.bak, restarting TB, and importing. (I did the CSV file to delete duplicate entries, since LDIF seems to keep them.) On restarting TB, the old address entries were still there. I successfully imported the CSV file and then had two Collected Address lists. Could not delete from the old list and could not delete the list itself, so I couldn't cut&paste from old to new. Gave up and restored the abook.sqlite file.

Apologies, I know similar issues have cropped up but I couldn't find anything directly relevant. I think Mozilla should put out a script to fix this; it seems that many people are encountering similar problems, probably from the sqlite changeover, and it's pretty tough to fix. (I have a degree in Computer Science from UC Berkeley, but most of your users are far less equipped for fixing this stuff. My wife, for instance!)

Asked by Bill Coffin 3 months ago

Answered by Matt 3 months ago

  • Solved

How to keep the CC/BCC fields displayed all the time in TB 102.1.2

Is there an option that will keep the CC and BCC fields displayed? I use CC all the time so it's an extra click each time to get the CC field displayed. Thanks, … (read more)

Is there an option that will keep the CC and BCC fields displayed?

I use CC all the time so it's an extra click each time to get the CC field displayed.

Thanks,

Asked by Firefox 3 months ago

Answered by sfhowes 3 months ago

  • Solved

The menu disappears when a hint shows up.

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually,… (read more)

Firefox 102.0.1 (64bit), Linux, Sway (Wayland), MOZ_DBUS_REMOTE=1, MOZ_ENALBE_WAYLAND=1 When I hover over a menu item, the hint shows up and the menu disappears visually, it is still there, as I can interact with it (mouse click or enter).

Asked by jnbrains 4 months ago

Answered by jnbrains 1 month ago

  • Solved

Accidentally pressed "K" on an email - can no longer find it

Hi all, I was looking at emails (local storage, not on an IMAP server) when I accidentally pressed "K". When I did so, the email was still visible, but the left-most colu… (read more)

Hi all,

I was looking at emails (local storage, not on an IMAP server) when I accidentally pressed "K". When I did so, the email was still visible, but the left-most column (which for me is the "Thread" column) showed a red-circle with a horizontal white bar on it. At the bottom of the preview pane, there was a message saying:

"Replies to the thread *EMAIL-SUBJECT-HERE* will not be shown".

I've searched and found that the "K" short-cut is: "Newsgroups: Ignore or Unignore Thread" Source: https://support.mozilla.org/en-US/kb/keyboard-shortcuts-thunderbird

...but obviously, I wasn't in a Newgroup... I was in a regular email account!

The result of this is, the email I accidentally pressed K on has now disappeared. It isn't in the Deleted folder (or anywhere else I can find)... it's just gone.

I've done a little testing since. If I press "K" again before switching to a different, then this toggles the red-circle/white-bar in the Thread column, and the email no longer disappears.

But my question is: Can I get back the email I accidentally press "K" on?

Thanks in advance!

Peter.

Asked by peterx14 5 months ago

Answered by Stans 5 months ago

  • Solved

How do I gt the default Thunderbird folders back in the right places?

I'm using Thunderbird 68.12.1 with Windows 10 on a Dell Inspiron laptop computer. I have 6 accounts and I've accidentally messed up the locations of default folders and … (read more)

I'm using Thunderbird 68.12.1 with Windows 10 on a Dell Inspiron laptop computer. I have 6 accounts and I've accidentally messed up the locations of default folders and sub-folders -- it happened when I was not watching the screen and was using the TAB key when I thought I was using the SHIFT key (!!).

The folders Inbox, Sent, Deleted, Junk etc are all at the top level with Account folders as sub-folders instead of the other way round. A snip of the top of my folder structure is attached and I hope that makes sense. I can't move any of the wayward folders back to where they should be. Any help would be much appreciated.

Lindsay Graham, Canberra, Australia

Asked by Lindsay Graham 1 day ago

Answered by Stans 1 day ago

  • Solved

One-Sided Email Threads || Missing Sent Mail

Whenever I first respond to an email in Thunderbird I am unable to review what I responded with inline with the ongoing conversation. I see the purple arrow indicating th… (read more)

Whenever I first respond to an email in Thunderbird I am unable to review what I responded with inline with the ongoing conversation.

I see the purple arrow indicating that I did respond, but there is nowhere in the Sent Mail tab or opening the original email in a Conversation tab that allows me to read through the entire correspondence with both sides of the conversation in context. When replies do accumulate enough for the drop-down appear, it is only the other person's emails that are displayed.

This is incredibly inconvenient and, were it not for that purple arrow at the very least, unassuring in the cases where I want to double check if my email successfully went through to begin with.

Would love to know if I'm simply missing a setting I can toggle on to view both sides of these email threads in one place!

Thank you

Asked by iingezo 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Where is contact hiding?

I just added a contact by right clicking on the email address in a message. When I start a new message and start typing the person's name, it comes up. When I go to the a… (read more)

I just added a contact by right clicking on the email address in a message. When I start a new message and start typing the person's name, it comes up. When I go to the address book, a search also turns it up. But going to any address book or to the default "all address books," then scrolling down, doesn't show it. How can that be?

I should say that the interface for the address book or books has changed since I last used it, and it's a bit puzzling too. One can use the scroll bar to move down the lists, but it defaults to a search interface, and simply clicking on a list item and hitting a key no longer takes one to names beginning with that letter. How strange. Pointers?

Thank you,

Asked by jhaber3 2 days ago

Answered by Matt 2 days ago

  • Solved

What do the text colors in the thunderbird folders list ACCOUNT lines mean?

Usually the text for my IMAP Account in the Folder list is WHITE, but sometimes it's PURPLE. Can you tell me, please, what does purple mean? I'm using TB 102.5.1 (64-bit… (read more)

Usually the text for my IMAP Account in the Folder list is WHITE, but sometimes it's PURPLE. Can you tell me, please, what does purple mean?

I'm using TB 102.5.1 (64-bit) on Windows 10

Thanks!

Asked by 4WoofGrrrr 2 days ago

Answered by Matt 2 days ago

  • Solved

Ctrl+C/Ctrl+X when nothing is selected

Hi, really thank you for your great work. My question I observe that in other editors like VSCode, Sublime Text If nothing is selected, and I press Ctrl+C, and Ctrl+… (read more)

Hi, really thank you for your great work.

  1. My question

I observe that in other editors like VSCode, Sublime Text

If nothing is selected, and I press Ctrl+C, and Ctrl+X the current line would be copied/cut

meaning while in Thunderbird nothing is copied/cut.

※I write only text mail

  1. My suggestion

Is it possible to implement this feature? Would be very convenient.

Asked by nutnutwin 4 days ago

Answered by Toad-Hall 3 days ago

  • Solved

Fetching mail from my local server

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails fr… (read more)

Hi, I run mail server on Ubuntu 20.04. Since last official Firebird update I can't fetch the emails from it. Fetching from gmail accounts works ok. Also getting emails from this server using other email software works ok. The error I'm getting is: services.settings: Failed to load last_modified.json: TypeError: NetworkError when attempting to fetch resource

Any advice? Thanks, Michal

Asked by michalperth 5 days ago

Answered by michalperth 2 days ago

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Email

duplicate of /questions/1398271 thread. I have 3 email addresses which are all the same address how do I get rid of the extra 2 and ruin the address I want to use Ed Rich… (read more)

duplicate of /questions/1398271 thread.

I have 3 email addresses which are all the same address how do I get rid of the extra 2 and ruin the address I want to use Ed Richards [removed phone# from public]

Asked by kingfrog 5 days ago

Last reply by Dropa 5 days ago

  • Solved

Sent emails going to Local Sent folder

I have Thunderbird set up with four email accounts. Recently, one of them has started saving Sent emails in the Local Sent folder. (Until I found this I thought that th… (read more)

I have Thunderbird set up with four email accounts. Recently, one of them has started saving Sent emails in the Local Sent folder. (Until I found this I thought that they were not being saved at all). Checking the Account Settings shows that the 'Place a copy in' option is correctly set to save in the Sent folder of that account. (see attachment) Can anyone suggest why this has happened and how I can fix the problem? All the other three accounts save in the correct Sent folder.

Asked by Ralph's PC 5 days ago

Answered by Ralph's PC 5 days ago

  • Solved

Folders gone. Tried some fixes cannot figure it out.

Hi...Since this last update, I have lost all my subfolders. I found them, I cannot remember where and tried copying them into different folders and rebooting Thunderbird … (read more)

Hi...Since this last update, I have lost all my subfolders. I found them, I cannot remember where and tried copying them into different folders and rebooting Thunderbird but they are still missing from the left pane. Adding to my confusion is that now I have both a pop3 account and an IMAP account showing...I am wondering if someone can offer a simple solution to this problem. I have looked on the forums, but some of the solutions confuse me. So the simpler the better, if possible. Thank you so much. T.

Asked by tracylyndesigns 6 days ago

Answered by sfhowes 5 days ago

  • Solved

Cannot send hotmail on Thunderbird

Able to receive emails on my Hotmail account on Thunderbird but NOT able to SEND. Started suddenly perhaps after Tunderbird update. Followed article “Thunderbird and H… (read more)

Able to receive emails on my Hotmail account on Thunderbird but NOT able to SEND. Started suddenly perhaps after Tunderbird update. Followed article “Thunderbird and Hotmail” at (https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail) and found all settings correct as described. What now?

Mail provider Hotmail.com ISP btinternet.com Firewall part of Windows and AVG Antivirus AVG 22.11.3261 (build 22.11.7716.759) OS Windows 10 Home (64-bit) (up to date) Version 21H2 Installed on ‎17/‎04/‎2021 OS build 19044.2251 Experience Windows Feature Experience Pack 120.2212.4180.0 Thunderbird 102.5.0 (64-bit)

Asked by IanDoughy 6 days ago

Answered by IanDoughy 6 days ago