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New Password

I have switched to Beta and can't remember old password. How do I create new password when the system refuses everyone in-putted. I have retrieved my contacts and message… (read more)

I have switched to Beta and can't remember old password. How do I create new password when the system refuses everyone in-putted. I have retrieved my contacts and messages but I cannot send or receive messages without a password.

Asked by lancaster1 9 minutes ago

Wrong Version of Firefox Reported

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP v… (read more)

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP version and it does not show up in SNAP LIST. Several websites have rejected access because of an outdated browser. Is this a bug or a setting that needs fixing? Thanks in advance.

Asked by pfanwick 1 hour ago

Thunderbird: Saving emails after email address is lost

I will be losing my current email address due to cancelling that company service. I would like to make sure that all of my email is downloaded to my laptop for future re… (read more)

I will be losing my current email address due to cancelling that company service. I would like to make sure that all of my email is downloaded to my laptop for future reference in Thunderbird.

At the same time I am utilizing a different email address as my now new main email address and would like to use Thunderbird for that as well. Currently I am only viewing it online.

There is so much information out there that I am going to need some actual nudging in the right direction and maybe a little coaching to get this done.

Asked by TORYnSD 3 hours ago

Last reply by david 1 hour ago

Firefox and Thunderbird have "Invalid Profiles" after system power cycle

Desktop running Windows 10, 64 bit installation. Recently after power cycling my PC both Firefox Version 113.0.2 and Thunderbird Version 102.11.2 when launched, indicate … (read more)

Desktop running Windows 10, 64 bit installation. Recently after power cycling my PC both Firefox Version 113.0.2 and Thunderbird Version 102.11.2 when launched, indicate that they have never been set up. Each programs respective Profile "????????.default" directory contain an additional file named "Invalidprefs.js". Each time this occurs, I can resolve it by erasing the entire contents of the "????????.default" directory and copy the entire contents of a good profile directory from an earlier backup. This issue started happening around the second week of May. I have been using both Firefox and Thunderbird for about 20 years and never had an issue. It appears to be related to the recent updates that where released.

I have had Firefox Version 113.0.2 running on my laptop which has Windows 11, 64 bit without issue. I installed Thunderbird Version 102.11.2 onto this laptop to see if it had the same issue as the Windows 10 desktop system. So far it works just fine.

Please let me know if you need additional information. I do not want want to run Thunderbird on my laptop permanently. I have considered downgrading Firefox to Version 112.0.2 and Thunderbird to 102.10.1 on the desktop. Rather not go though the extra work to downgrade if I don't have to.

Thank you

Asked by draket 1 hour ago

Restore previous tabs issue when a tab(s) is split between screens

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser wit… (read more)

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser with the 19 tabs so I was left with one tab browser on the 2nd screen. Unfortunately now I lost all 19 tabs because when I click restore Recently Closed Windows (tabs) the only thing that listed is the tab I already have open.

This has been an issue for a LONG time. I have to remember to close the temporary browser tab 1st then close the main browser with all the other tabs open LAST. I HATE that I lose everything if I don't close the split browser in that order.

Asked by Starman 2 days ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Thunderbird + mobile not syncing properly (Outlook 365)

Hi, I hope there is one kind soul out there that are able to help me resolve this issue for a user in my organization. This is the last resort as I've been doing quiet a… (read more)

Hi,

I hope there is one kind soul out there that are able to help me resolve this issue for a user in my organization. This is the last resort as I've been doing quiet a lot of testing to get this sorted out.

Case: - Using Outlook 365 - Have successfully added the e-mail to Thunderbird through IMAP settings - I can successfully send and receive e-mail on both desktop and mobile (using Spark on iOS)

Problem: - When I send an e-mail on desktop, it is added to "Sent" folder on mobile. - HOWEVER, the issue is when sending an e-mail from Spark (iOS), it is not seen on the "Sent" folder on desktop where Thunderbird is used. What could be the cause of this happening?

What I've tried: - Testing a lot of different settings. This is the only settings where we can both send and receive e-mail on: IMAP: outlook.office365.com / SSL TLS / OAuth2 / Port 993. SMTP: smtp.office365.com / Port 587 / OAuth2 / STARTTLS - Removing and adding account more than 10+ times - Made sure, under "Synchronization and Storage" in TB, that the top checkbox is checked (Keep all messages in all folders for this account on this computer)

I might also tell you that syncing works perfectly for everyone else, however, they are using Outlook on both mobile and desktop and using the office 365 login option. Which Thunderbird does not have.

Anyone have any ideas on what I could test or try in order for iOS and Thunderbird to sync sent msgs properly? That is, sending emails from Spark on iPhone and getting them to the Sent folder in Thunderbird on desktop.

Asked by alexander85 1 day ago

Last reply by alexander85 3 hours ago

Replied emails

Hello,

When I receive a reply, it doesn't show as bold/new in Thunderbird. Is there a way to fix that so I don't miss someones reply?

Asked by benn.davison 4 hours ago

gmail will not open in firefox

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I tr… (read more)

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I try to access gmail through firefox I only get a blank, white screen. No error messages. The only help articles I find are 8 years old and their trouble-shooting suggestions are not working. How can I regain access to gmail through firefox?

Asked by soblevins 4 hours ago

Disappearing emails

All my mails for 2022 and up to 27 May this year have disappeared from my Thunderbird and webmail inboxes. My ISP tells they can't delete them. Where are they?

Asked by aj37 23 hours ago

Last reply by aj37 4 hours ago

problem joining chat GPT

I am trying ti make an account for chat GPT and get this response; This challenge page was accidentally cached by an intermediary and is no longer available. Please he… (read more)

I am trying ti make an account for chat GPT and get this response;

This challenge page was accidentally cached by an intermediary and is no longer available.

Please help!

Asked by Cam macdonald 1 month ago

Last reply by jackwills6262 5 hours ago

automatically forward all mails with attachment (and do not attach as an inline attachement)

Hi all, how can I 1/ automatically forward mails 2/ in a way that attachments are NOT attached inline (even if they are incoming as inline)? We forward all accounting em… (read more)

Hi all, how can I 1/ automatically forward mails 2/ in a way that attachments are NOT attached inline (even if they are incoming as inline)?

We forward all accounting emails to the accounting software. The accounting software, a SaaS, filters out all incoming emails, which have attachements attached inline.

Thus, I would like to attach all attachements "normal", not inline. Even if the attachment was attached inline originally.

thanks a ton in advance tom

Asked by tom 5 hours ago

Cannot send mail message

Good morning Opening Thunderbird this morning, I saw 3400 messages in the Inbox all labelled "Cannot send mail" These were deleted and I also looked on the CPanel to ma… (read more)

Good morning

Opening Thunderbird this morning, I saw 3400 messages in the Inbox all labelled "Cannot send mail"

These were deleted and I also looked on the CPanel to make sure the mailbox was full

Since then I am unable to send mail

I then downloaded eM client and using the same SMTP settings, was able to send mail

I backed up Thunderbird using Mozbackup, uninstalled Thunderbird, downloaded a new version (102.11.2) and restored the backup

The same problem persists

Is there perhaps a corrupt file in the Profiles folder causing this?

Thank you Regards Chris

Asked by chrisc5 7 hours ago

The add-on called LMMS Music Studio has been hijacked?

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=8… (read more)

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

Asked by headpump 1 day ago

Last reply by TyDraniu 7 hours ago

Firebase dynamic links

Dear Administrator, I am mobile developer, and I have created an app, that uses firebase dynamic links. With those dynamic links the users are able to authenticate into … (read more)

Dear Administrator,

I am mobile developer, and I have created an app, that uses firebase dynamic links. With those dynamic links the users are able to authenticate into the app, via a link, that is sent to their emails. Uppon clicking on this email link, a browser should open the link, but should immidiately redirect the user and open the application, if the app has been installed.

On android this functionality works with Chrome, Opera, Duckduckgo, Edge and Brave. (So far what I have tested worked). But with firefox it just opens the google play webpage. It was a fresh installed firefox, as of now the latest version. Do you have any insight why it is not working in your browser?

Sincerely, Dezső Csete

Asked by dezso15 9 hours ago

Last reply by TyDraniu 7 hours ago

Cosmetic defect: Firefox refers to itself as Nightly

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about we… (read more)

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.


Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Asked by latvajsko 23 hours ago

Last reply by latvajsko 7 hours ago