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  • Solved

Thunderbird stopped sending/receiving emails today from 3 of 20+ outlook.com accounts

Hi, I have been using Thunderbird for about a year with 20 outlook.com accounts and a couple of others. Today it stopped being able to send and receive from 3 of the out… (read more)

Hi, I have been using Thunderbird for about a year with 20 outlook.com accounts and a couple of others. Today it stopped being able to send and receive from 3 of the outlook.com accounts with the message 'Mail server responded: Logon failure: unknown user name or password.'

The username and password work fine in webmail and on my phone so the message can't be literally true. The other 17 outlook.com accounts work fine in Thunderbird so it can't be a server setting change at the outlook.com end nor any general issue in Thunderbird. I've removed and recreated the passwords in Thunderbird so it can't be corruption of the password table. I have Thunderbird on 2 computers, exactly the same setup, no problems until today, same issue on both machines today with the same 3 accounts, so it can't be any other corruption at the Thunderbird client end.

So now I'm stuck - the above seem to eliminate everything :-(.

Does anyone have any kind suggestions please?

Thanks and kind regards.

Asked by conway.costigan6 4 days ago

Answered by conway.costigan6 1 day ago

Problem with Task List in Today Pane in latest v78.6.1(32 bit) problem

The latest version (78.6.1(32 bit) installed today) appears to have introduced a bug in the Today Pane Task List. For tasks which regularly repeat (eg monthly/quarterly/… (read more)

The latest version (78.6.1(32 bit) installed today) appears to have introduced a bug in the Today Pane Task List. For tasks which regularly repeat (eg monthly/quarterly/annually) the task list now shows (in red) every previous occurrence even though they are historic and have been ticked off as completed

Asked by TechVet 3 days ago

Send or revieve emails

I have not been able to send or receive emails from one of my 3 email accounts for 2 months. AT&T webmail works. This is the message I am getting: Sending of password… (read more)

I have not been able to send or receive emails from one of my 3 email accounts for 2 months. AT&T webmail works. This is the message I am getting: Sending of password for user [email]@att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. I cam not take a screenshot.

Asked by Leeann3692 6 days ago

Last reply by Leeann3692 5 days ago

Thunderbird Tasks in the Today Pane

I have been using Thunderbird forever and for some reason today when it opened. The tasks section of the Today Pane shows the tasks repeatedly mutliple times. When I tr… (read more)

I have been using Thunderbird forever and for some reason today when it opened. The tasks section of the Today Pane shows the tasks repeatedly mutliple times. When I try to select them to show them completed and have them not show up. They end up coming back. What can I do and why did this start today. I do see that it must have done an update today to 78.6.1

Asked by tina23 4 days ago

Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firef… (read more)

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

Asked by jrichardbehun 4 days ago

  • Solved

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 5 months ago

Answered by Enigma 5 months ago

  • Solved

Firefox Printing PDF files 1/4 size

Hi ! PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner). ATTEMPTS AT T… (read more)

Hi !

PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner).

ATTEMPTS AT TROUBLESHOOTING - I've tried adjusting the scaling options on my printer, but still get the same results. - I've confirmed "printer_paper_data" is set to "1" for both Adobe PDF as well as a my printer, "Brother_HL_2270DW" - Made sure printers were set to shrink to fit = true

My settings are configured to open pdf documents in firefox.

Asked by TeresitaInSF 4 months ago

Answered by jscher2000 4 months ago

Lost e-mail files

I recently returned to my home computer after having been away from it for a few months. When I pulled up Thunderbird; I found that all of my e-mails (including folders) … (read more)

I recently returned to my home computer after having been away from it for a few months.

When I pulled up Thunderbird; I found that all of my e-mails (including folders) are gone. I am wondering if the e-mail accounts may have become disconnected from the program.

Where can I go to see if the files are still there & how do I re-associate them with my account?

Asked by ffv16071 4 months ago

Last reply by ffv16071 3 months ago

Thunderbird for Android and mobile OS

As many linux distributions are starting to come in mobile segment like ubuntu touch, sailfish os,pure os, mobian and most widely used android settled mobile OS... pls pr… (read more)

As many linux distributions are starting to come in mobile segment like ubuntu touch, sailfish os,pure os, mobian and most widely used android settled mobile OS...

pls provide email client for this mobile os like firefox android and ios already been started.

Asked by Umang Vanani 3 months ago

Last reply by Wayne Mery 1 month ago

Contacts Missing from Address Book

Apparently the last update lost my contacts. The address books are still there, but there are no contacts in them. They all seem to be empty address books. Not sure if th… (read more)

Apparently the last update lost my contacts. The address books are still there, but there are no contacts in them. They all seem to be empty address books.

Not sure if this part is relevant, but...

While searching the forum for an fix I noticed others had similar problems that were supposedly fixed in update version 78x. I checked my version, it said 68x on the updates page of the options menu. However, when I checked the update history, it said it was version 78x. I unchecked the automatic updates (may have been in safe mode as that was one of recommendations I found) and checked for updates and it said version 68x was available. Thinking this might bring back my contacts since 78x seemed to have borked the address book, I updated it. Didn't help, but now it says it's up to date with version 68x and version 78x doesn't seem to be available. The history shows it updated 68x on Oct 1 after 78x was updated on Sep 15.

I've used Thunderbird for over 10 years and never had a serious problem before. This is very frustrating as I had over 100 contacts, many with a charity that I help.

How can I get my contacts back without re-entering them manually?

Thanks.

Asked by jane.blue 3 months ago

Last reply by James6M 15 hours ago

  • Solved

email

I can't send an important email with an attachment to a group of about 50 people as I get an error message about security problems. There is nothing untoward in the email… (read more)

I can't send an important email with an attachment to a group of about 50 people as I get an error message about security problems. There is nothing untoward in the email or attachment and I have sent many in the past with no problem September 2020 being the last time Can anyone help ?

Doreen Barr

Asked by dbarr43 2 months ago

Answered by NEIALESSSA 6 days ago

  • Solved

Clearing Cache / Data

What are the effects of clearing cache, and maybe data too? I need to free up some space on my phone and FF has 531MB of data and 138MB of cache. Thanks in advance! … (read more)

What are the effects of clearing cache, and maybe data too? I need to free up some space on my phone and FF has 531MB of data and 138MB of cache.

Thanks in advance!

Asked by dmeyer23 2 months ago

Answered by Seburo 2 months ago

Unread emails disappear when cursor on them in Thunderbird 78.4.1 with Windows 7 systems only. Cause: bug 1675970

Just updated to 78.4.1, and now when I put the cursor on an unread email, the email disappears. That means that the subject, correspondents, and date columns of the email… (read more)

Just updated to 78.4.1, and now when I put the cursor on an unread email, the email disappears. That means that the subject, correspondents, and date columns of the email go blank, empty. When the cursor is moved off the email, the columns appear fill in again. No problem with emails marked read, though. Problem persists on reboot into Tbird safe mode with addons disabled. No problems before update.

Asked by SilverHorse 2 months ago

Last reply by RyanT 2 months ago

  • Solved

Firefox Opening pdf Files

Hello, Sometime between Friday and today (Monday) Firefox has "hijacked" all of my pdf documents. I didn't ask for this and don't what this. I did find the setting that… (read more)

Hello, Sometime between Friday and today (Monday) Firefox has "hijacked" all of my pdf documents. I didn't ask for this and don't what this. I did find the setting that controls how Firefox handles downloads, it was set for open in Firefox, I switched to back always ask and restarted my laptop. All my existing files are still saved as Firefox HTML Documents. Additionally, when printing from the web files are still saving/printing as the Firefox HTML docs. How can I fix this?

Thank You, Kathy

Asked by kathys826 2 months ago

Answered by kathys826 2 months ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 1 month ago

Last reply by taccardi 3 days ago

  • Solved

Tried it all and still can't get my email.

I've tried the steps listed in another thread, and still cannot get my email from sbcglobal.net through Thunderbird (or Windows Live Mail). The only things that work are … (read more)

I've tried the steps listed in another thread, and still cannot get my email from sbcglobal.net through Thunderbird (or Windows Live Mail). The only things that work are the utterly vile default email program on Windows 10 and using an ungainly web browser. The thread I was monitoring said to post a new ticket.

Nothing I can find anywhere online has solved this problem.

I have talked to a number of other sbcglobal users who all have the same problem. (Talked to them in person, as we couldn't really email each other conveniently.)

Any suggestions?

Asked by koohii 1 month ago

Answered by Matt 3 weeks ago

TLS 1.0 and TLS 1.1 support

Dear support team, hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but … (read more)

Dear support team,

hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but it runs quite well. Access to it's web site requires one of the above TLS versions. Netgear has discontinued support for this device. I have found some web content which describes changing the TLS version in "about:config" of FireFox. Changing this parameter worked well already.

How long will Mozilla provide these configuration parameters "security.tls.version.max" and "security.tls.version.min" in "about:config"? If ending availability of older TLS versions in FireFox, I will not be able to run my NAS any more - a very expensive consequence I think (NAS migration).

Thanks a lot in advance, stay safe

Guenther Gredy

Asked by guenther.gredy 3 weeks ago

Last reply by guenther.gredy 2 weeks ago