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  • Archived

Not receiving emails on any of my accounts.

Recently for no apparent reason I'm not receiving any emails to my email accounts. This happened about 2 weeks ago, after some clicking I was ask to authorize some form a… (read more)

Recently for no apparent reason I'm not receiving any emails to my email accounts. This happened about 2 weeks ago, after some clicking I was ask to authorize some form and this resolved the difficulty. However it has now returned with a vengeance and none of my accounts are receiving any emails. I have not made any alteration or tampered with any account settings. Yesterday the emial system was operating perfectly but today absolutely nothing only the emails received yesterday are showing. All I get is a notice advising that whatever email address I click on "connected to emap@ gmail.com" or what other incomming connecting is used. My FireFox was updated about 2 hours ago whilst trying to open my emails. Can someone help or do I close the account ?

Asked by E.Budworth 10 months ago

Last reply by Matt 10 months ago

  • Archived

email

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now wh… (read more)

Hola my support. Wenn I want to write a email, so klick on : file, new, messages, than nothing happens, the window is not actief, see the fotos. I do not know now what to do. I do get emails. Un saludo. Rene.

Asked by r.dix 11 months ago

Last reply by david 11 months ago

  • Archived

I am not receiving my mails anymore

Hello, I am using : 115.11.1 (64-bit) The last mail I have received was on 14/06. I have check the POP mail server, I have tried to open at the same time my mail box… (read more)

Hello, I am using : 115.11.1 (64-bit) The last mail I have received was on 14/06. I have check the POP mail server, I have tried to open at the same time my mail box on the yahoo platform and on Thunderbird. I haven't changed anything and do not understand why suddenly i cannot see my new mails. I can send mails without issue though. Can someone help ? Thank you Sand

Asked by sand2017 10 months ago

Last reply by Matt 10 months ago

  • Archived

Deleted email, selected to keep folders, all were lost

I have migrated to a new email account. Both my new and old accounts were on Thunderbird. Yesterday I moved to delete the account I am no longer using. When I did this… (read more)

I have migrated to a new email account. Both my new and old accounts were on Thunderbird. Yesterday I moved to delete the account I am no longer using. When I did this I was given the option of keeping my email folders---I have, or had, a lot of old emails I wanted to keep. So I selected to delete the account but keep the folders. When I hit the remove button all the folders disappeared.

Can anyone help? I am hoping to folders are still on my hard drive, can they be recovered and put into my new email on the computer? I am using a MacBook Air.

Please reply to my new email: marks@west-point.org.

Thank you

Asked by Mark 9 months ago

Last reply by sfhowes 9 months ago

  • Archived

Email

cannot send nor receive my email messages. It's been 5 days. How can I fix this?

Thanks,

Mike Evans

Asked by mge975 1 year ago

Last reply by david 12 months ago

  • Archived

Over a DECADE of private emails now missing from my Gmail account. WFT Thunderbird 128.0esr (64-bit)???

I have happily installed the new Thunderbird 128.0esr (64-bit) on my Ubuntu 24.04 LTS laptop and after a day or now of using, have suddenly noticed through my web-based G… (read more)

I have happily installed the new Thunderbird 128.0esr (64-bit) on my Ubuntu 24.04 LTS laptop and after a day or now of using, have suddenly noticed through my web-based Gmail account that over a DECADE of personal emails have gone missing.

I tried contacting Gmail support over the phone to reinstate them, but I suspect that Thunderbird might be culprit. It's usually asking me to compact this or to compact that, and it's always whining about storage space and I ticked off to delete all the last 2,000 emails; but I did not realized that it would delete over a DECADE worth of personal message from the server.

Is this what happened? Why would Thunderbird delete over a DECADE of personal messages from a person's personal Gmail account.

This is very wrong and very invasive and very insulting. WTF Mozilla?

Asked by Frederick Piña 9 months ago

Last reply by david 9 months ago

  • Archived

Follow up on previous message

Having uninstalled Malwarebytes and Norton 360, the warning message has now cleared.

I shall continue with Windows Defender!

Cheers

Bill

Asked by bhague 10 months ago

Last reply by david 10 months ago

  • Archived

something has changed

All I get now in my emails are links to the mesages received. This has changed suddenly within the past few weeks. If this can't be staraightened out I will change to an… (read more)

All I get now in my emails are links to the mesages received. This has changed suddenly within the past few weeks. If this can't be staraightened out I will change to another email provider.k

Asked by illowa 10 months ago

Last reply by david 10 months ago

  • Archived

setting up a new email address using my own domain which is set to point to my gmail address

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thund… (read more)

I have set up my own domain guytec.org using Namecheap. The alias for email is tguy. I have pointed this new email to my gmail address. I can receive emails into my thunderbird Gmail box from tguy@guytec.org. I want to write emails with sent from tguy@guytec.org showing? How??

Asked by guytec.tg 11 months ago

Last reply by guytec.tg 11 months ago

  • Archived

REPLY ALL sometimes goes out as if one of the other recipients sent it, not me

Thunderbird version 115.11.1 (64-bit) I belong to a group of 11 people, and one or another of us occasionally sends a group email around to everybody. Those emails u… (read more)

Thunderbird version 115.11.1 (64-bit)

I belong to a group of 11 people, and one or another of us occasionally sends a group email around to everybody. Those emails usually call for responses to some question or issue involving all of us.

And here's my problem -- sometimes when I hit REPLY ALL, my reply goes out showing someone else in the group as the sender, not me. That can lead to confusion, of course, as the others in the group will think my reply came from that someone else. Anyway, I include a couple of screen shots. And I deleted from the images any info showing my address or anyone else's. I did leave the usernames, so that I can explain.

They are "Fletcher Lokey" / flokey and "Susan Dyment" / sdyment.

First one (1.jpg) shows what I see when I click REPLY ALL. You would expect my username and address to be showing at the top, but it's Susan Dyment's name and address. AND, at the far right end, you see "flokey", which should not be associated with Susan Dyment, I would think.

Second one (2.jpg) shows what I see when I click that small "down arrow" at the far right end of the box. My username and address are then seen at the top of the dropdown, circled in red. But the entry for Susan Dyment is the one selected at the start. When I select my info, things get straightened out. I also have a gmail account, which is showing as the third option in the dropdown. That's only there because it was part of the experiment I did so I could get the screenshots

So I have to be paying attention, so I can correct it if it happens.

I've hunted through my address book for any clue to why Susan's info is the one selected when REPLY ALL is called. In fact, I'm left wondering why anyone EXCEPT me would be in that dropdown box. And why in the world does Susan Dyment have "flokey" associated with it there?

I hope that's not too confusing. And any help appreciated

Asked by SonOfEru 10 months ago

Last reply by SonOfEru 10 months ago

  • Archived

Send Receive Emails

Since Tuesday last the format of my email system has changed (and which I find terrible) but the fundamental problem is I'm unable to receive or send emails. Can someone… (read more)

Since Tuesday last the format of my email system has changed (and which I find terrible) but the fundamental problem is I'm unable to receive or send emails. Can someone help me with this . Settings may be incorrect. Telstra's so called experts have been unable to help

Asked by ferguson_1950 10 months ago

Last reply by Matt 10 months ago

  • Archived

Server disconnects ONLY when attempting to open the"SENT" file

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other… (read more)

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other disconnects only when I attempt to open the "SENT" folder. Have several months of sent emails that will not download.

Asked by s.zoeller 10 months ago

Last reply by david 10 months ago

  • Archived

Microsoft Outlook has locked me out about every 30 days since December last.

Since December last about every 30 days or so Outlook locks my account. This only happens when I "hit" send on an outgoing message from Thunderbird. A friend has sugges… (read more)

Since December last about every 30 days or so Outlook locks my account. This only happens when I "hit" send on an outgoing message from Thunderbird. A friend has suggested that Outlook sees my outgoing e-mails as spam and when it reaches a critical number Outlook locks my account. Attached is a screenshot of the error message. Has anyone else run into this problem and, if so, is there a solution? Thanks, Ken.

Asked by kenneth.fone 9 months ago

Last reply by Matt 9 months ago

  • Archived

I can't send outbound e-mail for O365 e-mail accounts.

I just set up Thunderbird today with my O365 e-mail for my small business. I am able to receive e-mails correctly, but I am unable to send outbound emails. I double-check… (read more)

I just set up Thunderbird today with my O365 e-mail for my small business. I am able to receive e-mails correctly, but I am unable to send outbound emails. I double-checked the mail server names and the ports. Please assist.

Thanks!

Ravi

Asked by Ravi D 11 months ago

Last reply by christ1 11 months ago