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can't send email

I have used Thunderbird email for a some time now. My internet provider is Consolidated Communications. Recently Thunderbird has given me this message when I tried to sen… (read more)

I have used Thunderbird email for a some time now. My internet provider is Consolidated Communications. Recently Thunderbird has given me this message when I tried to send an email: Password Required for Outgoing (SMTP) Server smtp.hickerytech.net Enter your password for clayton1@hickorytech.net. I've tried many times to enter my password to this message and it has not worked. Help please!

Asked by clayton11 4 hours ago

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 3 hours ago

Last reply by cor-el 59 minutes ago

Google Meet "You can't join this video call" as a guest user

I am using Firefox as a browser to scrape data from Google Meet. However, while it works fine on Google Chrome, I encounter an error when using Firefox, which states: 'Yo… (read more)

I am using Firefox as a browser to scrape data from Google Meet. However, while it works fine on Google Chrome, I encounter an error when using Firefox, which states: 'You can't join this video call.'

Asked by Abhishek Negi 11 hours ago

Last reply by jonzn4SUSE 9 hours ago

Loading the page in the background.

For example, firefox is open in the background and when I click on a url from discord, it opens the link in firefox but does not bring the page to me, I need to minimize … (read more)

For example, firefox is open in the background and when I click on a url from discord, it opens the link in firefox but does not bring the page to me, I need to minimize the discord.

Asked by Dogancan 4 hours ago

Wrong currency showing on website

When i open my website from firefox, it shows my currency in LBP, in incognito, it shows in USD. aother browsers always show USD. So the problem is just in normal firefox… (read more)

When i open my website from firefox, it shows my currency in LBP, in incognito, it shows in USD. aother browsers always show USD. So the problem is just in normal firefox window

Asked by Ralph Bakhos 6 hours ago

Last reply by cor-el 5 hours ago

Font size of mail list in inbox and other folders

The listing of my inbox and other mail folders changed so that the type face is smaller and the rows are further apart. I went to the controls that permit increasing and… (read more)

The listing of my inbox and other mail folders changed so that the type face is smaller and the rows are further apart. I went to the controls that permit increasing and decreasing mail listing font sizes. It shows the font size to be 7. Pressing the increase and decrease buttons has no effect. Pressing the density buttons has some effect, but the rows are still too far apart.

I found the tip sheet that recognizes there can be a such a problem. I entered the suggested commands in the config editor. No button appeared to revert to the standard configuration for the text size and density.

Thank you for any help you can provide. HJB

Asked by boitel 7 hours ago

External app redirecting

I use the Android beta version of Firefox to open the website as shown in the picture. I've turned on the option Ask me when opening links with external apps in settings… (read more)

I use the Android beta version of Firefox to open the website as shown in the picture. I've turned on the option Ask me when opening links with external apps in settings. When I clicked the Open APP button in the upper right corner, there was no pop-up window asking me whether to open Quark Browser as expected, but it was downloaded directly. However, when I visit some other websites such as Zhihu, the correct pop-up window appears. What is the problem?

Asked by Aurora Young 11 hours ago

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 5 hours ago

Last reply by jonzn4SUSE 1 hour ago

updates to website not showing on firefox

when I update my website, the updates don't show when I use firefox although my husband who uses Edge, sees the updates. Is it a case of clearing the cache? How do I do… (read more)

when I update my website, the updates don't show when I use firefox although my husband who uses Edge, sees the updates. Is it a case of clearing the cache? How do I do that?

Asked by kehaujackson 22 hours ago

Last reply by cor-el 22 hours ago

Thunderbird. Cannot send e-mails.

Thunderbird. Cannot send e-mails from my laptop. Receive pop up that mail server responded send rejected. Contact Spectrum...person had me remove account and then try t… (read more)

Thunderbird. Cannot send e-mails from my laptop. Receive pop up that mail server responded send rejected. Contact Spectrum...person had me remove account and then try to set up new account. Get message unable to log in at server. Probably wrong configuration, user name or password. Note all information is correct. Spectrum unable to help further indicating it's Thunderbird issue. Please help!

Asked by sholm2 1 day ago

Last reply by Bogomil Shopov - Бого 15 hours ago

Unable to send emails from Thunderbird

I am at version 115.8.0 and I am unable to send emails anymore. When reading several articles, I need to set my SMTP authentication to OAUTH2. When looking in Thunderbi… (read more)

I am at version 115.8.0 and I am unable to send emails anymore.

When reading several articles, I need to set my SMTP authentication to OAUTH2.

When looking in Thunderbird, I have no option to select OAUTH2 in the SMTP options.

Asked by arthur.oppelaar 9 hours ago

Last reply by Bogomil Shopov - Бого 8 hours ago

Formatting composed text in Thunderbird (choice of background font color)

Hello. How can I choice (or modify) de background color for a selected text, or for new text writing? In the formatting menu bar in the "write" window, the icon for selec… (read more)

Hello. How can I choice (or modify) de background color for a selected text, or for new text writing? In the formatting menu bar in the "write" window, the icon for selecting the text color works well, but the icon for selecting background color acts on the whole page, not on the selected text. Thunderbird 115.8.0 (64 bits) on Windows 7 Pro. Thank you for your help.

Asked by pierre.vdbussche 13 hours ago

Last reply by david 11 hours ago

  • Solved

Cannot see my read messages list. Can see only unread messages list.

Hello. I cannot see the list of my read messages in inbox folder. I see that I have 1700 messages but I cannot reset the setting to see both the unread and read messages.… (read more)

Hello. I cannot see the list of my read messages in inbox folder. I see that I have 1700 messages but I cannot reset the setting to see both the unread and read messages. Thank you for your help.

Asked by jm081214 23 hours ago

Answered by jm081214 50 minutes ago

Just got FireFox. Need help knowing if its using too much memory.

Just downloaded Firefox a day ago; since a friend told me that its better than Edge. It seemed fine at first and then went and looked at task manager. It's using way more… (read more)

Just downloaded Firefox a day ago; since a friend told me that its better than Edge. It seemed fine at first and then went and looked at task manager. It's using way more memory than Edge. Firefox has 19 separate tasks running totaling to ~1,500 MB. I need to know what I can do to lower it. My friend made it sound like Firefox was way less memory intensive. I don't even keep 10 tabs open at a time. Any help would be appreciated.

Asked by CubanCrocodylus 22 hours ago

Last reply by zeroknight 14 hours ago

Hello; I am trying to create a group email/mailing list. All of the contacts exist in my address book. When at the "to" line in email header nothing transfers. I tried to make a "new list" but it only offers space for 6; I need 10.

I need a solution to setting-up a group email which will be needed frequently. I followed the instructions on the Mozilla help page but it has content which doesn't mesh … (read more)

I need a solution to setting-up a group email which will be needed frequently. I followed the instructions on the Mozilla help page but it has content which doesn't mesh with Thunderbird (latest version) such as there being no "mail groups" when going file > new > ???? I have done this successfully on Outlook and Safari, but no luck on Thunderbird.

Thanks in advance.

Asked by rakmiels2 14 hours ago

Last reply by david 12 hours ago

Website opens for a moment then goes blank

I open a website (opentable.com) and it opens momentarily then the screen goes blank white. I can open the site using microsoft edge. Something has changed as this prev… (read more)

I open a website (opentable.com) and it opens momentarily then the screen goes blank white. I can open the site using microsoft edge.

Something has changed as this previously was not a problem

Asked by roldenkamp 22 hours ago

Last reply by zeroknight 15 hours ago