All Products Support Forum

Bug forever (years, versions, reinstallations).

Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated.

Other filters work (they distribute msgs into specified folders).

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

I have 4 different email accounts, all managed by IONOS. These have all been set up under thunderbird OK. But when I send an email from 1 of these email accounts I always have to enter my password for that a/c. With all the other accounts, this is not necessary. I do not use Thunderbird or Firefox password managers. I assume that I must have made an error in setting up the outgoing details when setting up that particular account in Thunderbird, but I cannot find a way of checking if that is the case.

Hello,

When I try to: 1) click and drag an email's attachment to my desktop, I get an "Unspecified Error" dialog box. 2) use the Save button (on the bottom right of the attachment line), the saved file is zero size. These occur if the email is shown in TB or in a separate window.

Workaround: When I click and drag (or save) the EMAIL to my desktop, the resulting file is an '.eml' file, which I able to "open with" TB from Windows Explorer -- this attachment is valid, if I click open or save it.

I am running Windows 7/TB Supernova 115.3.3 (64-bit)

I don't deal with many email attachments, so I am okay with the workaround, but would like find a way to correct this issue.

Thanks, Jim

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

This question was asked by someone else in November 2023 but never sign answer. When I click on a link to an address Mozilla should open my Google maps and put that address in automatically. Instead it goes to the Play store to download Google but since I already have it installed I click continue and it opens up Google maps but no address. How do I fix this or is this a glitch in Mozilla?

After updating Thunderbird to 115.5.2 I receive an error when I check (get) messages of my gmail account : 'The STAT command did not succeed. Error getting message number and size......'. However, the messages do come in and so the error turns out false. since the authorization (OAUTH2) credentials are accepted.

I have my server settings check messages from startup; every 5min; automatically download new messages. That works fine. Again only when I goto "Get Messages" the error shows up.

What is wrong here and ho do I fix this? Thank you

Hi there, My preview panel is working very badly, it either shows the content of the email or is completely white. What can I do to remedy it? - In some cases the emails appear in very strange codes, thousands of lines like this (iVBORw0KGgoAAAANSUhEUgAAAPAAAABGCAYAAADyxhn6AAAAAXNSR0IArs4c6QAAAARnQU1BAACx jwv8YQUAAAAJcEhZcwAA) - in other cases, totally blank - in other cases it's everything ok It's working fine, receiving and sending all emails.

I have windows 11 home edition. Thanks

Hello. I have put my language everywhere on the settings which is latvian. For possible translations i have only put english. Some pages, for example, whatsapp web is showing in russian ( i mean the app data for sure, not the messages), also some homepages i use open automatically in russian. How can i put latvian by default or if its not available for the homepage, put english automatically?

Thunderbird 115.10.1 64 bit on windows 11. 24.4.2024.

Question: How I can access shared folders in Thunderbird?

Office 365 business. I can access admin portal etc:

portal.office.com/adminportal

And also I can go to Exchange admin portal via this. So, in my opinion I can use all deep settings also.

Office 365 licenses (full) for name.lastname@company.fi. Portal show "Office 365 business standard".

I create also shared folders. Today shared folders found from "Teams groups". Log in to portal.office.com/adminportal, "Teams-Groups", and then "Shared mailboxes".

My conf: Office 365 business standard found name.lastname@company.fi. ("john.smith@company.fi", "alice.brown@company.fi" as example.)

Shared mailboxes sharebox1, sharebox2, so, it is possible receive email sharebox1@company.fi, sharebox2@company.fi etc. (in real life share box names are bookkeeperteam@company.fi, orders@company.fi, helpdesk@company.fi etc etc.)

CONFIGURATION IS FULLY WORKING. It is, in Outlook it is possible receive and send emails, shared folders with messages are available etc.

------ 

HOW I can add shared folders to Thunderbird? Clean install tested.

1. LIcenced mailboxes work properly in Thunderbird. Tested.

name.lastname@company.fi:

Server: outlook.office365.com, port 993 Username: name.lastname@company.fi Connection security: SSL/TSL Auth: OAuth2

And smtp: smtp.office365.com, 587, starttls, oauth, name.lastname@company.fi.

This configuration work properly, and it is possible receive and send email from Thunderbird.

SHARED FOLDERS

It is not possible add shared folders.

Server: outlook.office365.com, 993 Username: name.lastname@company.fi/sharebox1 (where name.lastname is real working account name, just same as in position 1- working account. Also this sharebox1 work in outlook.) Connection security: SSL/TSL (no difference is it this or stattsl) Auth: OAuth2

(I am sorry, all my systems are native language, so I must translate---)

OK: Now I try use this shared folder. It is visible in Thunderbird. But immediately thunderbird open Browser and ask password: "name.lastname/sharebox1", wrtite password. Now I put same pw as in this account (name.lastname..). "Password wrong." I try empty password. I try account password.

SO: HOW to add shared mailbox in Thunderbird? This information "name.lastname/sharebox" not work. Is it any other method? Or any Exchange setting modification make this?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

I have over 200 emails that I can find in search and can view a preview type showing of emails, I can right click or take any action aside from clicking to open email. But when I try to open email it seem to open a new page that is blank and shows a page just like regular email listing but the field showing emails in blank. This same blank results also happens when I can see emails in search window but click the link to view in list view. I just need to open an email enough to be able to see what email address the original email was sent to. I also will add I cant seem to find any of the emails found in search in any of the accounts that being used in Thunderbird (accounts listed in left side column) Also these emails are 2 years old and the computer may or may not have had a OS reset during that time but not sure.