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Email Sending Failure

With just 2 email addresses that I have been using for years, I suddenly get this Undeliverable message when attempting to send emails using Thunderbird: "The mail clie… (read more)

With just 2 email addresses that I have been using for years, I suddenly get this Undeliverable message when attempting to send emails using Thunderbird:

"The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT"

I can receive emails from the 2 addresses fine, I just can't send to them through Thunderbird. When I sign in to Hotmail Outlook Live I can send and receive to these addresses with no problem.

I'm stumped! Any ideas? Can I reset Thunderbird?

Thanks

Asked by karnup 6 days ago

Last reply by owjw 4 days ago

Inserting a picture/pictures into the text of an email.

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thund… (read more)

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thunderbird would seem to be the nearest thing I can find to replace Live Mail - but there seems to be some quite staggering basic functions that are missing from it. Maybe I'm alone in wanting to include a picture or two in my emails..? - not as attachments, but as part of 'the visual letter', within the text? Live Mail must be 20 years old at least - but in Live Mail I could insert an image; drag the corners to resize it; add a box rule if I wanted to; and send it on it's way. In 21stC Thunderbird I can, with many a dialogue box, insert an image... but even when I've worked out how to 'resize it', it doesn't actually reduce the file size of the image sent..! So a 7MB image, when 'resized' to something less than 1MB... still actually gets transmitted as a 7MB image - and takes forever! So my question is. How come an ancient, now almost defunct program like Live Mail, is twenty times more agile and user-friendly than 'up-to-date' Thunderbird? And before anyone mentions 'add-ons' - Live Mail did all of this straight out of the box! No 'add-on' searching or anything else required. But maybe including a picture or two in an email is a fairly revolutionary concept? With thanks for your thoughts.

Asked by dunmoanin 1 month ago

Last reply by operaamelie 5 days ago

Constant issue with downloading xx,xxx files of xx,xxx

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set… (read more)

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Asked by ensta 3 months ago

Last reply by Matt 3 months ago

lost option "Show remote content"

after a recent upgrade (91.10.1) Thunderbird no longer has the question about remote content on the email view page. The one with options like show all remote from _ or s… (read more)

after a recent upgrade (91.10.1) Thunderbird no longer has the question about remote content on the email view page. The one with options like show all remote from _ or show only remote content from _. Stilll has the exception section in Settings. Emails show embedded content on webmail. What gives?

Asked by CurtBramblett 2 months ago

Last reply by david 2 months ago

link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (read more)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Asked by beachcomber.paradise 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

My quota is 91% full, I changed setting 'delete all but recent 2000 mails', now the 'newest' mails is from 2016.

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recov… (read more)

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recover them? And how to make sure the newest 2000 mails stay, while anything older gets deleted - and my quota usage comes down.

Thanks for your help. Much appreciated

Asked by Axelschmidt 3 years ago

Last reply by Wayne Mery 9 months ago

  • Archived

When I press the Send button WHY there is no immediate feedback and sometimes Crashes?

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic … (read more)

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic connection and I FREAKING KNOW that it is working because it eventually gives an error message when I try to close it. Because it pissed me off so I copied the file to the Online Email interface for the Email provider.

I can understand crash reports when I close Thunderbird, it gets confused, but when I close just the Email window... What Happens THEN!?!

Asked by CommunistThug247 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Disable auto-hide url bar and pull-to-refresh

The auto-hide URL bar: - consistently creates problems with fixed position elements such as footers because the window height calculations are broken - consistently con… (read more)

The auto-hide URL bar:

 - consistently creates problems with fixed position elements such as footers because the window height calculations are broken
 - consistently conflicts with the pull-to-refresh mechanism when the url bar is on the top and auto-hiding
 - creates cognitive and physical issues for some users and complicates actions such as refreshing, bookmarking, and navigation
 - the old about:config pref to disable auto-hiding now doesn't work.

Pull-to-refresh:

 - is incredibly hair-trigger and over-sensitive
 - consistently triggers in unexpected situations such as when scrolling to the top of pages quickly (not even at the top), lists of items such as webmail (eg. gmx.net), and lazy-loaded/lazy-drawn content
 - is even broken on this support page when trying to scroll the text box up to edit content I've typed in.
 - risks the loss of user data not retained through refreshes.
 - there is no UI to disable this and no obvious about:config pref.

Both of these features are making my experience with Firefox preview unbearable and I deeply regret updating from the old android UI. If that isn't a strong enough statement I don't know what is.

Asked by xhva.spam 2 years ago

Last reply by patok3 1 year ago

  • Archived

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 2 years ago

Last reply by Kiki 1 year ago

  • Archived

Firefox does not reach 1Gb speed? how do i configure browser? Chrome and Edge does reach 1Gb at speedtest, Firefox does not

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download sp… (read more)

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download speed and 100 upload. If i do the same speed test with another browser, i get 900 MB download and 100 Mb upload. So , how do i configure Firefox in order to get same values than Edge and Chrome browsers? I understand it might has to be with some parameters in about:config . Could you give me some light on this? Thanks

Asked by elf_wolf 2 years ago

Last reply by Ernest 1 year ago

  • Archived

Why is firefox showing 6 processes in my process list?

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly … (read more)

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly on multiple machines for more than 15 years and I have never had this or any issues until now.

Asked by eogprod 2 years ago

Last reply by smithjb 1 year ago

  • Archived

why Synchronization & Storage not worked

Dear there, I got an issue about the configuration of the email account in thunderbird. To save the space of disk, I would like to only download recent emails. So first I… (read more)

Dear there,

I got an issue about the configuration of the email account in thunderbird. To save the space of disk, I would like to only download recent emails. So first I tried POPs options, but failed. There were no options for the related settings. Then I turned to IMAP options. But after Synchronization & Storage was set, the client did not seem to work well. It downloaded all messages from the remote server. Even though all the historic messages were deleted, the client downloaded all the messages again next time. What did it happen? Could you please give me a hand? Many thanks.

BTW, I create a new profile in D:\mymail disk. I hope this could not influence the upper steps.

Regards, Alex

Asked by alexalex43210 2 years ago

Last reply by t_hood 1 year ago

  • Archived

Latest Update Resets Homepage

Why does FF reset the homepage to firefox home with the latest update? We deploy our Windows based systems to hundreds of customers and count on FF to bring them to our … (read more)

Why does FF reset the homepage to firefox home with the latest update? We deploy our Windows based systems to hundreds of customers and count on FF to bring them to our company homepage to check for updates, documentation, etc. How can I make sure my customers systems always start on my homepage? P.S. We have hundreds of customers so going to each system is not really feasible.

Asked by Videstra 2 years ago

Last reply by Mike Kaply 1 year ago

  • Archived

How can I fix my Netflix problem with Firefox

I downloaded Firefox on amazon Firestick , however I can’t watch Netflix on it . It keeps saying UNKNOWN protocol and have done cleared the cache, reinstall the app and t… (read more)

I downloaded Firefox on amazon Firestick , however I can’t watch Netflix on it . It keeps saying UNKNOWN protocol and have done cleared the cache, reinstall the app and the Firestick but nothing seems to work .

Asked by Donis 2 years ago

Last reply by Paul 2 years ago

  • Archived

Firefox starting automatically with windows

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. … (read more)

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. I have configured the related about:config option but that didn't help .

Asked by kumar_snehashis 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problem: all email logins are showing in drop down despite setting "do not ask" and clearing cookies.

I am using containers, and have made every setting I can think of to keep my log-ins private. Instead, every time I go to ProtonMail I get shown every email login I hav… (read more)

I am using containers, and have made every setting I can think of to keep my log-ins private. Instead, every time I go to ProtonMail I get shown every email login I have used lately, including a gmail login I only use in a gmail container! ProtonMail advise they do not store this data.

The passwords are not stored, thank goodness.

HOW is Firefox saving it? WHERE? This is actually the creepy and intrusive tracking I came to Firefox to get away from - now they seem more like the perpetrator and I have to go right out of my way to protect myself from Firefox itself. Now I guess gmail knows all my protonmail logins.

Any solutions? I hope my tone is not too exasperated, but if there was another browser option out there right now I'd be gone in minutes.

Thank you!

Firefox for Windows 10, I believe the latest version

Asked by Cygnus 1 year ago

Last reply by VG_1227 1 year ago