All Products Support Forum

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

So. Thunderbird released an update, I updated, and all my custom event colours, that I really need, have gone from old to current see attachments. This was asked https://support.mozilla.org/en-US/questions/1326997?utm_campaign=questions-reply#question-reply

And a solution found that worked. Now Mozilla in their ludicrous wisdom have somehow screwed this up again. Anyone have a solution that works? I and lots of other people like the whole event title bar being a single colour. These 'dots' at the end are useless to see. Thanks PS Stop screwing with the settings. What to add something new, then create an add-on.

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://accounts.firefox.com/).

my OS: ubuntu 18.04 firefox version: 100.0.2

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Now the most recent mails of two years are gone, most recent mail is from 2016. Nevertheless my quota is still 91% full. Did I completely lost these mails, or can I recover them? And how to make sure the newest 2000 mails stay, while anything older gets deleted - and my quota usage comes down.

Thanks for your help. Much appreciated

Pressing the Send button, on my Fully Updated, Freshly re-installed Thunderbird, gives NO FEEDBACK and then sometimes Crashes. Like nothing happens. I have a Fiber optic connection and I FREAKING KNOW that it is working because it eventually gives an error message when I try to close it. Because it pissed me off so I copied the file to the Online Email interface for the Email provider.

I can understand crash reports when I close Thunderbird, it gets confused, but when I close just the Email window... What Happens THEN!?!

The auto-hide URL bar:

 - consistently creates problems with fixed position elements such as footers because the window height calculations are broken
 - consistently conflicts with the pull-to-refresh mechanism when the url bar is on the top and auto-hiding
 - creates cognitive and physical issues for some users and complicates actions such as refreshing, bookmarking, and navigation
 - the old about:config pref to disable auto-hiding now doesn't work.

Pull-to-refresh:

 - is incredibly hair-trigger and over-sensitive
 - consistently triggers in unexpected situations such as when scrolling to the top of pages quickly (not even at the top), lists of items such as webmail (eg. gmx.net), and lazy-loaded/lazy-drawn content
 - is even broken on this support page when trying to scroll the text box up to edit content I've typed in.
 - risks the loss of user data not retained through refreshes.
 - there is no UI to disable this and no obvious about:config pref.

Both of these features are making my experience with Firefox preview unbearable and I deeply regret updating from the old android UI. If that isn't a strong enough statement I don't know what is.

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

• I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
• Notifications do not go away even when I view them
• Any tweets I have cannot be deleted
• Any info on my profile cannot be changed
• I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox active. I have tried restarting with add-ons disabled, creating a new profile, reinsalling firefox, disabling and re-enabling hardware acceleration, all to no avail.

This just started after Windows 10 update KB4551762 installed. Firefox 75 still browses OK, but will not download any application installer files. Another Firefox-based browser (Palemoon) suddenly has the same problem. Non-Mozilla browsers (Opera/Chrome) continue to download application installers OK from the web. Tried refreshing and reinstalling Firefox 75, but that does not fix the problem. I suspect the Windows 10 update rather than Firefox, because the latest Firefox in a Linux system works OK.

I already upgraded my home's internet speed up to 1Gb. It included a router's change. The fact i, when i do a speed test on Firefox, it does reach only 600 Mb download speed and 100 upload. If i do the same speed test with another browser, i get 900 MB download and 100 Mb upload. So , how do i configure Firefox in order to get same values than Edge and Chrome browsers? I understand it might has to be with some parameters in about:config . Could you give me some light on this? Thanks

Will the version 77 update to beta Thunderbird fix the problem I had with version 75 where I couldn't print an email. I went back to version 71 and it works fine. Please let me know if it's safe to update.

Thanks,

Dennis

It's on an older machine but updating my hardware is not an option right now. I don't have this problem on any of my newer machines. I've been using firefox exclusiverly on multiple machines for more than 15 years and I have never had this or any issues until now.

Hi. As my title says, I want to know exactly which messages has been marked as deleted and needs to be compacting in Mozilla Thunderbird.

I have Mozilla Thunderbird version 68.8.0 (32-bit) installed on my system (Windows 10 Home).

Thunderbird started to asking me (since past week) to compact folders and save 200MB. The strange thing is that, while I am never deleting messages from folders nor I am moving messages to other folders, Thunderbird gives me this question!

So, before push the Compact Now button and accidentally lose any of my data, I would like to see the list of messages that has been marked as deleted by Thunderbird to see what went wrong (maybe I moved by mistake some messages to Trash for example sometime...).

How can I accomplish this?