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Secure Connection Failed An error oc The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Secure Connection Failed An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are tryi… (read more)

Secure Connection Failed

An error occurred during a connection to www.myutiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by saroj 2 months ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

can't download app to let repair person to see my computer. This started after the last download!!!!!!!

can't download app to let repair person to see my computer. This started after the last download!!!!!!! I'm sorry I have FIREFOX it causes nothing but problems. No way… (read more)

can't download app to let repair person to see my computer. This started after the last download!!!!!!!

I'm sorry I have FIREFOX it causes nothing but problems. No way to actually TALK to someone to get help.

Useless, as far as I'm concerned. Any chance someone can really help me??????

Asked by CaliforniaLady 10 hours ago

Last reply by jonzn4SUSE 8 hours ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 5 days ago

Last reply by jonzn4SUSE 13 hours ago

Temporary web page disruptions

When on a web page or e-mail I regularly get a spinning multi colored ball which stops/interrupts the loading of the page. It will last for 3/4/5 seconds and then stop. W… (read more)

When on a web page or e-mail I regularly get a spinning multi colored ball which stops/interrupts the loading of the page. It will last for 3/4/5 seconds and then stop. What's up ??

Asked by meuch1 5 days ago

Last reply by jonzn4SUSE 13 hours ago

Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (read more)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

Asked by tomcalwriter 1 day ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Live.com (hotmail.com) page stopped opening yesterday, current Firefox, Mac Mini Catalina. 10.15.7

My hotmail Email page stopped opening yesterday morning. I can open the Live.com page on my Android phone and Safari. I Don't like Safari, and I want to be on Firefox on… (read more)

My hotmail Email page stopped opening yesterday morning. I can open the Live.com page on my Android phone and Safari. I Don't like Safari, and I want to be on Firefox on my desktop.

Asked by bill.taylor43 3 days ago

Last reply by jonzn4SUSE 19 hours ago

Browser is not working right

I have used Firefox for years with no problems. The past month, however, I am encountering many problems with my often used web sites. What is going on? I make a purchase… (read more)

I have used Firefox for years with no problems. The past month, however, I am encountering many problems with my often used web sites. What is going on? I make a purchase and cannot proceed. I have not added any new blockers or anything.

Asked by visitbmc 2 days ago

Last reply by jonzn4SUSE 19 hours ago

Firefox is exceedingly slow!

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the… (read more)

Firefox has become exceedingly slow. I have used Firefox for the most part going back to the beginning save a 2 year stint when Mozilla fell behind and did not update the product in the early years after ver 4. However, the slowness of Firefox is so bad now that I may have to find or use another browser! It is literally that bad! This problem is recent as in the last 45 days as far as my individual needs. I have already gone through the troubleshooting list and made the modifications. That seemed to work for a day or two but the slowness of Firefox is progressively getting worse with each passing day.

The speed is like 3 minutes to 10 minutes when just trying to open a known and commonly used bookmark. Checked against Edge which came with Win 11 and Edge loads within a second or two. So, the problem is not hardware or internet connection. I have one of the fastest speeds on the planet with a true fiber optic connection as I am close to the backbone location in my city. We are talking 2.1gig down and 820MB up. Tested against two different speed tests. The problem is with Firefox specific. Mozilla needs to address this issue as it seems to be an ongoing problem across several IOS platforms.

Asked by pablo222 2 days ago

Last reply by jonzn4SUSE 21 hours ago

mp4 replay

I have an mp4 (h264 AAC) video of 37MB which plays acceptably from my website in Safari, Chrome and Edge, but when played in Firefox (my default browser) the sound and pi… (read more)

I have an mp4 (h264 AAC) video of 37MB which plays acceptably from my website in Safari, Chrome and Edge, but when played in Firefox (my default browser) the sound and picture synch is significantly seperated. When the video is compressed to 26MB it suffers some expected loss of sound quality but plays with near perfect lip synch. What is the issue with playback ?

Asked by wwdjw 1 day ago

Last reply by jonzn4SUSE 21 hours ago

Firefox crashes when logging in to gmail

For several weeks now, whenever I try to log in to a google account, Firefox crashes. The crash happens on the screen where you enter your email address, before the page … (read more)

For several weeks now, whenever I try to log in to a google account, Firefox crashes. The crash happens on the screen where you enter your email address, before the page where you enter your password. I start to enter my email, and about 3 letters in to typing my entire browser freezes. The crash also happens in troubleshooting mode, so I know that it isn't a problem with one of my plug-ins. This isn't an urgent issue, I can get by with the gmail accounts that are already logged in, but it is really annoying.

Asked by samhunt0212 1 week ago

Last reply by jonzn4SUSE 1 day ago

severe performance issues

Hi, I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on … (read more)

Hi,

I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on Mozilla and I feel like I am seeing the effects. My browser is upto date so that isn't the issue. Is there anything I can do? If it doesn't get better soon I will have to switch to Chrome or worse :-( YUK! I love you guys and really hope there is a solution.

Asked by dontspamme 1 day ago

Last reply by jonzn4SUSE 1 day ago

gmail

My gmail mail account does not pull up on firefox ,works on Microsoft Chrome Brave . 3 days and counting . This the 2nd time I lost the ability to have something work. Th… (read more)

My gmail mail account does not pull up on firefox ,works on Microsoft Chrome Brave . 3 days and counting . This the 2nd time I lost the ability to have something work. The last thing last week was my Metamask Wallet was not loading I had to reinstall it.Thanks Stephen Machlica

Asked by Stephen Machlica 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Sent email storage

When I send an email using Gmail, Firefox stores a copy in "Sent Mail", another copy in "Sent", and another copy in "All mail" . Why is this and how can I stop this? Or … (read more)

When I send an email using Gmail, Firefox stores a copy in "Sent Mail", another copy in "Sent", and another copy in "All mail" . Why is this and how can I stop this? Or how can I delete two of the duplicated storage locations? Thank you

Asked by Handymanbill 2 days ago

Last reply by James 2 days ago

can't send from thunderbird

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine … (read more)

All of the sudden today I can't send email from Thunderbird. Incoming email fine. However whenever I try to send I get a server timeout error. This has been working fine for years up until today. This is the message; Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtphm.sympatico.ca timed out. Try again.

Asked by jdevlin 3 days ago

Last reply by PavelkoT 2 days ago