All Products Community Forum

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

I've been using Thunderbird for years without issues. A few weeks ago, Thunderbird on two of my computers, (a Win10 laptop and a Win11 desktop) stopped receiving email, but were still able to send it. After a couple of days, normality resumed and both computers were able to receive email again, without any corrective measures taken by me. However, about 5 days ago the same thing has happened again, but this time, the desktop has resumed normal function but the laptop has not. The error (both times of failure) is shown in the image. TB on the Win10 laptop is configured POP3. On the Win11 desktop IMAP.

Email works perfectly from web interface, and so I'm very reluctant to change the password on the server in case I get locked out of the web interface, but perhaps this might be the step to take? I uninstalled TB using RevoUninstaller to completely wipe TB from the computer, including any registry entries. Installed TB version 137.0.2. Still the issue persists. I'm certain that the account settings are correct, so the issue is a complete mystery to me as to what is going on here. I would very much appreciate any help to resolve this issue please.

My Thunderbird layout has changed. I use the classic view. Prior to yesterday each new message was on 1 line, now each message seems to be in a pane of its own taking up the space of about 3 lines. How do I change it back?

I am trying to set up for a friend the Thunderbird email client for his BT internet account but am encountering problems.

When using the BT recommended settings: POP3 settings Incoming Mail Server: mail.btinternet.com Port: 995 SSL Encryption: SSL/TLS Username: email address xxxxxxxx@btinternet.com Password: btinternet password SMTP settings Outgoing Mail Server: mail.btinternet.com Port: 465 SSL Encryption: SSL/TLS Authentication: btinternet password Username: email address xxxxxxxx@btinternet.com Password: your btinternet password

I receive the message “Unable to login in at server. Probably wrong configuration, username or password.

However if I change the POP connection security to “None”. All is well.

Can somebody please advise.

Thank you.

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!

The following is what happens when I try to logon to AT&T Yahoo mail/Currently.com "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

socially speaking youtube is another one of those music,drama,news etc,sites.operated by google corporation. as far as i am concerned-i devlope android from a street in toronto and other such places in southern and northern ontario,also i was in india a few years ago and devloped windows 123/11-,it was a 6 month stay-windows 11,is windows 123-(11),because today in toronto i devised windows -infinity,ISO file(picture& sound)mobile and stationary windows computers.ISOtape(conteneous)1(ONE)to ISO33. so you tube is necessary for any further functioning of firefox on computer,apple,orange,android,wear,automotive,and......etc,april14,2025----today in toronto,canada.typed at dufferin and lawrance library,.GO.google-search.CA

Hello there！ I recently updated Firefox to 137.0.1. But the update doesn't automatically display the status bar when you hover over the bottom of the page. I had to resize Firefox to make it full screen to display the status bar properly. This makes it difficult for me to use Firefox. I'm pretty sure this is due to a version update. This problem occurred after I updated the Firefox browser, during which time my Windows system was not updated. Is there any solution? Or how can I download a previous version of the browser?

Microsoft is ending support of Windows 10 in Oct 2025. No more updates, security patches, etc. Do I need to buy a new laptop since mine will not take windows 11? My laptop is 14 years old. Or by using Mozilla Firefox, I will still have a secure connection for my banking.

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers but i can't figure out why its lagging so bad/not working on Firefox. I did some digging and tried resetting cache and cookies and switched of recommended settings but nothing seems to work.