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duplicate folders that show nothing after importing profiles to a new Thunderbird

I followed all steps to copy Thunderbird profiles successfully to a new Thunderbird downloaded on a new computer. All email accounts, old settings, and folders (very larg… (read more)

I followed all steps to copy Thunderbird profiles successfully to a new Thunderbird downloaded on a new computer. All email accounts, old settings, and folders (very large, 16.9g) are all in the left pane after I launched the new Thunderbird.

However, many folders in Chinese characters are duplicate, and do not show anything inside the folders. I have transferred the profiles to a new computer many times in the past 10 years, and I have been always successful without any problem using the same method to transfer from one computer Thunderbird to a new computer Thunderbird. But, this is the first time I encounter this problem - duplicate folders than contain nothing inside. I first downloaded the latest version of Thunderbird (68.10). It happened. Then, I thought I should try an older version (60), which is my old computer using Thunderbird 6.0. But it has the same duplicate folders that contains nothing or do not show up anything inside.

I searched in the support articles and discussions on Thunderbird. I tried to delete all MSF files in the folders, which took a long time to do, and restarted the Thunderbird. But, it still does not work. I tried to delete the duplicate folders, in many ways, but it did not allow me to delete. When I click on any folder in Chinese characters, it just has no response, blank in the folders, and it shows no files previously saved. But, if I click on the folders in English, they are working, and all messages saved show up.

I need all those folders which I saved for over 20 years on my teaching and research position. I have been perplexed and frustrated as I have tried to remove and reinstall Thunderbird and transfer data over 10 times in the past few days, spent days by days on this task without finding a solution. I think the only way now is to find an expert who knows the Thunderbird well to help me. I am even willing and happy to pay the service and work provided by any Thunderbird expert, so I can resolve the problem to get these folders work. All folders and sub-folders inside contain a lot of messages.

The strange thing that has puzzled me is that all folders and sub-folders in English work fine, and has messages, but those folders and sub-folders in Chinese language are all duplicate and contain no message inside. Please see the pictures attached for your reference. Can anyone kindly help me? Please do email me and alert me when someone would kindly offer help, and email me: sguo@sfsu.edu Thanks very much!

Asked by sguo 3 days ago

Last reply by sguo 1 day ago

Desktop Mode (On Mobile)

Wondering if a toggle option or some implementation of this will ever be added into the Android browser, as I've been waiting a long while now for this feature and especi… (read more)

Wondering if a toggle option or some implementation of this will ever be added into the Android browser, as I've been waiting a long while now for this feature and especially as the user-agent fix no longer works.. Requesting desktop website fails as always to load the correct website version. Are there any other workarounds if possible? My device is new and I'd like to load desktop versions of websites on it when away from my home computer device as the mobile websites are clunky and don't provide as concrete a base of information. If it's at all feasible. Many thanks.

Asked by Aldraxic 4 days ago

Last reply by Aldraxic 2 days ago

A very SERIOUS flaw with Thunderbird

Windows 10. I had a power failure today and when the machine came back up, I was at the "create new account" screen for thunderbird. EVERY SINGLE EMAIL ACCOUNT was blown… (read more)

Windows 10. I had a power failure today and when the machine came back up, I was at the "create new account" screen for thunderbird.

EVERY SINGLE EMAIL ACCOUNT was blown away. Oh yes, All the key files and mail data itself was still there but NO access to it.

So after much googling and reading some of the most stupidest answers on here I had no choice but to recreate EVERY account and then move the message files into the newly created -1 folders in the VERY SAME PROFILE folder when all the original stuff lived.

How can this be? How is it possible that a hard crash can be so detrimental to a very old and well established format known as email?

Asked by thecubefarm 2 days ago

Last reply by thecubefarm 1 day ago

White loading page(about:blank) at dark mode(firefox for android).

How to make the about:blank page black or any other color in Firefox for android? I'm using addon, that makes every web page display light text on dark backgrounds, exce… (read more)

How to make the about:blank page black or any other color in Firefox for android?

I'm using addon, that makes every web page display light text on dark backgrounds, except pre-loading page(about:blank). It makes inconvenience for me, how can I fix this?

Asked by bogalvik 4 days ago

Last reply by bogalvik 3 days ago

Lockwise seems not to be enabled for some websites

Long time Bitwarden user. Trying out Lockwise. So far I like it but it seems not to work on some of my websites where I need to log in. On this website https://www.ewealt… (read more)

Long time Bitwarden user. Trying out Lockwise. So far I like it but it seems not to work on some of my websites where I need to log in. On this website https://www.ewealthmanager.com/eWMLogin/account/login/ for example, on right click in username field does not show fill login. I have verified that the web address, username, and password are correct in Lockwise.

Asked by sparky1957 6 days ago

Last reply by sparky1957 2 days ago

Recover all the files I have deleted from the download's Firefox (EN/ES/GL)

(This post is written in English, Spanish and Galician; choose one of them to read my problem; Thank you) Hello everyone, Since Firefox does not save my downloads in my p… (read more)

(This post is written in English, Spanish and Galician; choose one of them to read my problem; Thank you)

Hello everyone,

Since Firefox does not save my downloads in my phone, it does in his own category of "Download" inside of the browser. But, my problem is: yesterday, I have been deleted some files that I have downloaded from it and without wanting I select "Delete all" and all was deleted inmediately.

My question is: Is there any option to recover all the files (mostly pdfs, word)that I download inside Firefox?


Hola a todos e todas,

Desde que Firefox no guarda las descargas fuera de su aplicación, lo hace en su apartado propio de "Descargas" que está dentro del propio Firefox. Mi problema es: ayer, estuve eliminando algunos archivos que he bajado desde Firefox y sin darme cuenta seleccioné "Eliminar todos" y se eliminaron. Mi pregunta es: Hay algún tipo de opción/programa/hack para poder recuperar todos eses archivos (mayoritariamente pdfs, word...) que están dentro de las descargas de Firefox?


Ola a todos e todas,

Desde que Firefox non garda as descargas fóra do seu aplicativo, faino no seu apartado propio de "Descargas" que estña dentro do propio Firefox. O meu problema é: onte, estiven eliminando algúns arquivos que baixei desde Firefox e sen querer seleccionei "Eliminar todos" e elimináronse. A miña pregunta é: hai algún tipo de opción/programa/hack para poder recuperar todos eses arquivos (maioritariamente pdfs, word...) que están dentro das descargas de Firefox?

Asked by drgaga345 17 hours ago

Last reply by drgaga345 6 hours ago