All Products Support Forum

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

Firefox desktop doesn't offer web page "Save as PDF" like the mobile version does, please add it .. I find the mobile version very useful and find the desktop one disappointing when I try saving a page as PDF like I do on my tablet and phone ..

After updating firefox android to 79.4, I can't open about: config to configure dns over https that I used before updating, I really need that configuration,Thanks

I want something similar to “chrome://restart”, without setting “open previous tabs when started” because I restart not very often (typically to recover from some issues). I have read several previous questions about restarting Firefox, such as this one: https://support.mozilla.org/en-US/questions/952456 https://support.mozilla.org/en-US/questions/1089103 https://support.mozilla.org/en-US/questions/1184755 . The GCLI was the perfect solution, but it is retiring in Firefox 62. Is there an alternative solution?

When trying to access 2 links, that I work with on a daily basis and have done so for the last 2 years, facing the SSL_ERROR_NO_CYPHER_OVERLAP error and not able to access the pages because of Secure Connection Failure.

Have had this issue in the past, but was able to bypass it by clicking on 'Advanced' button in order to add Exception.

Problem is that since 2 days ago, error started coming up but 'Advanced' button is no longer appearing as an option. So, not able to bypass it in order to connect with the pages.

Thx for the help!

I just updated to Firefox version 64 and noticed that you can no longer turn off update checks.

The only available options are "Automatically install updates" and "Check for updates but let you choose to install them".

I administer a public access computer lab and don't want "A new version is available!" popups to appear while our patrons are using our computers.

Is there a way to turn off update checking in this version of Firefox? Perhaps in about:config?

I saw another post about this, and someone linked an article in the comments, but it didn't actually tell me what it was. When I go to settings it says that my browser is being managed by my enterprise, and when I go to enterprise policies it lists "ImportEnterpriseRoots" as true. Is this just a part of Firefox, or should I be concerned? And if it is a part of Firefox what does it actually mean?

Hi,

First of all, I would like to say that I am a Firefox user since 2007 (since we are in 2019, that's 12 years). I like it and I thank all the Firefox people that worked on it.

However, about two weeks ago I have updated my system from Debian 8 to Debian 10; and with it came a new version of Firefox.

And I don't like the way this new Firefox version looks: - it's ugly - it has out of proportion line spacing in the bookmarks - it has out of proportion line spacing in the Preferences menus - it is much less visual appealing than previous versions

Nevertheless, under the hood, I don't doubt that it is more advanced and better.

I just think it's a wrong move from the people leading Firefox at the moment. Maybe they believe they have to follow the (stupid) trend that many other software houses are following: - non intuitive icons - poor use of colors - exagerated simplifying in icons design - minimalistic screen organization - menus with less options, forcing the users to edit configuration files

All this leads to the user having to "try and guess", trying to discover how things work. 20 or 10 years ago, the softwares weren't so advanced, but they were more organized and with better menus. Today, if seems the need is to build something beautiful. But that beauty soon loses it charm after 5 minutes of interaction.

This is the sensation I get from interacting with Firefox nowadays. And it extends to the support forum, with lack of tast in the design, colors, etc. Too many steps back, in my opinion.

Using Firefox now is not as good an experience like it was some years ago. We need something that works, that has good menus, that we like to see. And not being forced to like something that others think it's the present trend. Firefox is used for the internet, so it needs to be a very good tool. Stop fooling around with it, please.

Also, when I try to solve this problem using themes, I'm stumped because I find some many themes. But the problem is that they are poor quality themes. Much quantity, but poor quality. And the search function, is horrible to say the least.

Besides, I don't understand that Firefox now calls themes to simply adding an image to the menu bar. Is that really a theme? Is this really a good service? I don't think so. I think this is dumb. And steers users away.

I don't care for flowers or manga characters in my menu bar. I just want well designed folder icons and line spacing that makes sense.

Why doesn't Firefox gives the user the choice of using the previous themes? Aren't we in 2019? Something like: Menu - Tools - Themes: - Firefox 55 theme - Firefox 56 theme - Firefox 57 theme [..] - Firefox xx theme

Can you imagine how many hours are you wasting from your millions of users that use Firefox to work and would benefit of something like this?

================================================

Having said this, now I present my goal with this post: I would like to know: - how can I reduce bookmarks line spacing?

I use Firefox to work everyday. I need it to be functional. I have thousands of bookmarks and I have organized them so they fit my screen.

Right now, I am losing much time scrolling up and down within my bookmark folders, because this new version of Firefox has a bigger line spacing than the version I used before.

Please see the attached picture.

Thank you.

So the problem is that Firefox doesn't play any HTML5 content. Weirdly except for Youtube. Youtube works just fine. But every other Website shows errors. Even songsterr.com. I'm using latest Firefox 76.0.1 on a recent Ubuntu 20. 04 LTS installation. Usual troubleshooting like updates doesnt work because "sudo apt-get upgrade" doesn't find any updates. I tried the same websites in the latest version of Chromium and they work perfectly fine. I couldn't find a mistake in the firefox settings or something so I'm confused. Disabling Plugins didn't change anything and turning of tracking protection didn't either. What is the Problem here and how can I solve it?

So i was watching a video on youtube as a game had frozen, decided to open task manager to end task for the game, then noticed there were 5 processors of firefox running, just wondering why are there 5? all i was doing was watching youtube.

I got a notice of a Java update. Installed it. The verification did not work. In add-ons> plugins IS NO JAVA AT ALL! It's no place else either. I have 43.0.4.???

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and now became largest and at the same time least information-dense panel in my entire desktop! I searched around the web for a bit in hopes that I will find a theme or an add-on that will revert this particular change but no luck. I really want to revert to old UI look (at least tabs bar), there should be default theme or option to get back to old style. After some investigation I found userChrome.css but don't really want to install it (maybe this is actually the way of doing this kind of styling). Please help me revert UI design to old one.

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

If I open two windows of Firefox, pin tabs in the first, close it and then close the second window, my tabs disappear. In order to use this feature one must work with only one instance of Firefox?

Using Facebook video/voice call: Browser asks me for permission to use video and mic AND gives me dropdowns to configure devices for each. Figuring I probably won't need to configure these settings again, I checked "remember these settings" and hit OK. Started the call - video worked, but microphone did not, even though the device was tested and worked. Now I wanted to go back and look at the settings for which devices to use for video and microphone. My BIG mistake: telling Firefox to remember settings. Oh no!

At this point, I figured the internet would have the answer. I can't find anybody who has mentioned this issue. The question: where do I go to change the video device or microphone device for Firefox AFTER I hit "remember" the first time? Or is hitting "remember" the kiss of death for being able to change these settings in the future? I searched Firefox settings: apparently the only settings relevant to mic/webcam are to allow or disallow those devices. Not what I want. An additional question: does Firefox just go directly to the default devices specified by Windows? Regardless of what I told it the first time? That might explain it. If this is the case, it's a major design flaw that it even asked me which devices to use the first time.

Hi!

a colleague would like to open old Outlook .msg files in Thunderbird directly from the windows explorer. As they are stored in various folders I would prefer not to have to convert them to .eml.

I can open them just fine via "File -> Open -> Saved Message", however when I try the same from the windows explorer via "right click -> open with" the file is not opened as a message but rather added as an attachment to a new mail.

Is there any way I can change this behavior?

Thanks!

Long time user of FF on my PC. Have now got a new Samsung Smart tv and would like to use FF on it. Can it be done, and if so, what exactly do I download, and from where?

Many thanks in anticipation. Glh11

No matter what I change in the connection settings the following pops up on my screen. HELP!!!

Unable to connect

Firefox can’t establish a connection to the server at support.mozilla.org.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.