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  • Solved

MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (read more)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Asked by maggiem14 5 months ago

Answered by cor-el 5 months ago

  • Solved

Unified IMAP Inbox

I have seen help topics on unifying POP Inboxes. But these instructions are not relevant to IMAP Inboxes. BlueMail allows unified IMAP Inbox - I prefer Thunderbrd - so ho… (read more)

I have seen help topics on unifying POP Inboxes. But these instructions are not relevant to IMAP Inboxes. BlueMail allows unified IMAP Inbox - I prefer Thunderbrd - so how do I get a unified view of my IMAP Inboxes please

Asked by Android SGII 5 months ago

Answered by Stans 5 months ago

  • Solved

Deleting JUST a photo in a sent or received email - not the text.

I'm having to conserve disc space. Photos take up a lot of space. I would like to delete photos from my messages (both sent and received), but not the text. If the photo … (read more)

I'm having to conserve disc space. Photos take up a lot of space. I would like to delete photos from my messages (both sent and received), but not the text.

If the photo is an attachment I see there is a little box to the right of it offering 'Detach' or 'Delete'.

If I highlight the photo name and choose 'Delete' the photo is deleted from the email leaving the text, but still appears at the bottom crossed out with 0 bytes. What I want

If I choose 'Detach' I am offered a save screen, and I can save the photo. A warning tells me that the photo will be saved and then deleted from the email. Except it isn't - it is saved but still appears at the bottom NOT crossed out and with its original bytes, and can be opened. Not what I want, and a presumably a bug

If the photo is in line with the text of the email (as a great many of mine are) there appears to be no way of deleting it (or converting it to an attachment, when I could used the method above). How can I do it?

Thanks

Asked by Wolstan_Dixie 2 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Solved

Migration from Ver. 68 to 78 -- Failure

I recently upgraded from 68 to 78 versions of TB. Now my address book is hosed!! (Not happy) I read the various 'solutions' for this error code/implementation and STILL… (read more)

I recently upgraded from 68 to 78 versions of TB. Now my address book is hosed!! (Not happy)

I read the various 'solutions' for this error code/implementation and STILL cannot get my addresses to display correctly. (See image attached)

Yes, I tried renaming the abook/history files from .bak to .mab with no luck (after shutting down TB and restarting it). Still, no luck.

I saw a 'solution' where we are able to re-install ver. 68, but cannot find a link taking me to the download for that level. Only release notes..?

I've been using this tool for YEARS without any flaws. Now this! Not happy.

Hopefully someone can direct me to a solution that works. Very frustrating...

Asked by Phil Vasile 3 months ago

Answered by Wayne Mery 2 months ago

  • Solved

System image restore results in incompatible Thunderbird Profile

Following Windows 10 crash, I restored system using a backup image from August 8, 2020. Thunderbird version on the old image 68.12.1. When restarting the system Thunderbi… (read more)

Following Windows 10 crash, I restored system using a backup image from August 8, 2020. Thunderbird version on the old image 68.12.1. When restarting the system Thunderbird informed that email and profile data were no longer compatible with the older version and to create a new profile. I prefer to not lose my email, account, and address data that resides on a separate HD and unaffected by the WIN 10 sys crash. Can I install the latest Tbird version (78.7.1), which I believe I was running at the time of the crash, and connect it to my saved data? How do I accomplish this?

Thank you,

Terry

Asked by Terry 3 weeks ago

Answered by Terry 3 weeks ago

  • Solved
  • Archived

Basic browser functions in newest Firefox Android upgrade

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do bas… (read more)

Automatically received the latest major firefox update on my Samsung galaxy tab s3. I don't know what Mozilla did to this release but I can't find any functions to do basic browser controls like going back to the previous page, going to the next page, or refreshing a page. I really love firefox but it's kind of unusable without these controls. I'm going to have to use chrome which I'd prefer not to do until this is fixed. Any help would be greatly appreciated!

Asked by alcavallaro 6 months ago

Answered by alcavallaro 6 months ago

  • Solved

Check for messages on Start up

On start up Tbird should check for new messages but, although the necessary checkbox is ticked for all accounts, it doesn't check automatically. A manual check is require… (read more)

On start up Tbird should check for new messages but, although the necessary checkbox is ticked for all accounts, it doesn't check automatically. A manual check is required.

All is up to date.

Why, & how can this be resolved?

Asked by wercsx 3 weeks ago

Answered by wercsx 3 weeks ago

  • Solved

Restoring bookmarks after changing Firefox Account password

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exp… (read more)

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exported the bookmarks to html and also backed them up (json). If I change my password, will I be able to restore the bookmarks using one of those backups? I backed up "all bookmarks." Does that include the bookmarks toolbar and mobile bookmarks as well as the bookmarks menu and other bookmarks? Thank you in advance!

Asked by RoseThorn 3 weeks ago

Answered by cor-el 3 weeks ago

  • Locked

Convert TEXT to .json.

I have an Excel spreadsheet of my logins/passwords, but am trying to find out it I can convert text to .JSON to add all data to lockwise file. Easier than one-at-a time.… (read more)

I have an Excel spreadsheet of my logins/passwords, but am trying to find out it I can convert text to .JSON to add all data to lockwise file. Easier than one-at-a time...

The choices given in FF are to import from a file. Mine only offers *Import from another browser*. There appear to be online converting tools, but I am wary, because it is not widely offered as a solution on other reputable websites. I do not know all the reputable websites, of course.

Thank you.

Asked by CiaoBella1 3 weeks ago

Last reply by CiaoBella1 3 weeks ago

  • Solved

Thunderbird Inserting Unnecessary Line Breaks

After an extraordinary amount of testing, I can conclude that Thunderbird is placing linebreaks inappropriately in emails sent from Thunderbird. In other forum posts, I … (read more)

After an extraordinary amount of testing, I can conclude that Thunderbird is placing linebreaks inappropriately in emails sent from Thunderbird.

In other forum posts, I saw these described as "soft" line breaks that email clients could ignore, but in my testing, Gmail, Yahoo, Outlook/Office 365 all display these false line breaks (in both webmail and mobile apps). In fact, the only email clients that did not display these false line breaks were Outlook 2016 (Windows 10) and Thunderbird (Windows/macOS).

The issue is that Thunderbird is inserting these line breaks where the line changes in the view of the composer. This is an arbitrary line that really serves no obvious purpose, given the thousands of possible variations in screen sizes on mobile or desktop?

Toggling between sending in HTML or plain text seems to not have an impact in resolving this issue, and neither does switching between "Paragraph" or "Body Text" modes.

Example images are attached of how this looks.

Any hope for a resolution on this issue? (via Extension or correction by the developers?)

Asked by William 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Recognizing use of two Laptops

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do… (read more)

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do not use most bells and whistles or ‘Social Media’ accounts, and I cannot click a picture of a code from the screen. Recently, I purchased a new Laptop, which required using a Microsoft ‘Outlook Account’ the previous account Walter6326@Outlook.com ‘Password’ was not recognized, I tried to change it many times filling out the ‘form’ provided, which did not request simple information which could identify me, instead the ‘team’ said they would get back in 24-hours. They did, and indicated I didn’t provide enough information to identify me.

After a number of attempts in which ended up now creating: Butch6326@Outlook.com, I was able to get the other Laptop to work, except in using one then the other some of my destinations do not recognize the last password, and I have to have a code or some such sent to Aol.com to verify that I am me. I created yet another account with Webmail.fairpoint.net ‘Phillwa2@fairpoint.net’, however 'fix it' codes sent to that account do not get there. I have synced both computers with Firefox, and it appears that it is working. In this day and age it seems impossible to actually talk to a person in which such problems could be resolved in short order. I would appreciate some direction.

Asked by phillwa 4 weeks ago

Answered by phillwa 4 weeks ago

  • Solved

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Address Book

I have upgraded windows 7 to windows 10 Pro. My imported address book shows rows of what would look like a little head and body. If I double click I can read the addresse… (read more)

I have upgraded windows 7 to windows 10 Pro. My imported address book shows rows of what would look like a little head and body. If I double click I can read the addresses ok. How can I correct this?

The addresses have been imported ok

Asked by ve4rc 1 month ago

Answered by Matt 1 month ago

  • Solved

Automatic download on 26th January

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windo… (read more)

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windows Start button, so I cannot go to Settings or any other feature. The download has removed Windows completely. Help!!!! Please!!!!

Asked by rosaliegibbs06 1 month ago

Answered by FredMcD 1 month ago