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  • Solved

Migrating the profile of an older version to the latest version 78

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in i… (read more)

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in its entirety, with folders, stored POP mail, addresses and accounts to the latest version. I understand about editing profiles.ini to point to a backup copy of the old profile instead of the default profile, but I am not sure if the profile structure has been changed in later versions. Would I do this using the Profile Manager? Does it allow you to browse to a Profile backup location?

Also the existing paths in profiles.ini now seem to have slashes rather than backslashes. Is this a change I have to make in the editing of the path to the old profile I want to use?

Thanks for you patience. Dave

Asked by firefox845 1 day ago

Answered by Wayne Mery 1 day ago

  • Solved

Cannot send messages

I have completed each step in the "Cannot send messages" tutorial. Nothing helped. I am at the last step: "create a new support request." Three images attached: --erro… (read more)

I have completed each step in the "Cannot send messages" tutorial. Nothing helped. I am at the last step: "create a new support request."

Three images attached: --error message --SMTP server settings --Outgoing server settings

Other info requested: --Mail provider: bresnan.net --ISP: Spectrum.net --Antivirus sorftware: Norton 360 --Operating system: Windows 10 home, 10.0.18363 (Dell XPS 8900 x64-based PC) --Thunderbird version: 68.11.0 (32-bit)

I have internet access. I can send and receive email when logged into the Spectrum.net website. I can send email to my other account (gmail) using Thunderbird. My problem is not being able to send email using Thunderbird.

Please advise. THANK YOU!

Ed B.

Asked by eboenisch 2 months ago

Answered by thomas8 11 hours ago

  • Solved

Text and Background colors.

The background color on the screen for composing a message is black, and the text is red. This happens for when using "Write" to open the composing screen, or using a te… (read more)

The background color on the screen for composing a message is black, and the text is red. This happens for when using "Write" to open the composing screen, or using a template to compose. Even though the background and text during composition is black and red, respectively, the sent message is on a white background with black text. I would like the screen for composing the message to also be white text with black background and for those to be the default colors. Thank you.

Asked by Mark B72 5 days ago

Answered by Stans 5 days ago

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Recent Update from Thunderbird Ver 68 to 78.

Hi: I've just by mistake downloaded the Thunderbird Update from Ver 68 to 78 and I want to go back to the Version 68 - could you provide me with the details how to do it,… (read more)

Hi: I've just by mistake downloaded the Thunderbird Update from Ver 68 to 78 and I want to go back to the Version 68 - could you provide me with the details how to do it, please? Your earlier advice would be greatly appreciated ...! Many thanks. Tony H.

Asked by thorsak 1 month ago

Last reply by Wayne Mery 1 day ago

  • Solved

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (read more)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

Asked by agouranga 1 month ago

Answered by agouranga 1 month ago

  • Solved

The Options Page is Unreadable

The options page and addons pages are almost completely unreadable. For several weeks they have rendered as white text on a very light gray background. I thought that thi… (read more)

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

Asked by FF Sync 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Password

I wanted a phone no. so I could call. Today Thunderbird decided to no longer accept my password and there is no route for getting to Thunderbird to find the problem or g… (read more)

I wanted a phone no. so I could call. Today Thunderbird decided to no longer accept my password and there is no route for getting to Thunderbird to find the problem or get another accepted password. Bruce Lowrey. brucelowrey@comcast.net, but it does not work since Thunderbird is not accepting my password. 816-254-8105

Asked by BruceLowrey 1 month ago

Answered by Matt 1 month ago

  • Solved

Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (read more)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Asked by Linux_Mint_Firefox 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 3 months ago

Answered by cor-el 3 months ago

  • Solved

How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them … (read more)

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

Asked by jlleidy56 3 months ago

Answered by jscher2000 3 months ago

  • Locked

Meta mask still not being worked on

The latest firefox upgrade disabled my meta mask wallet, I have no access to my funds until it is activated again for android, firefox claims they are working on it, but … (read more)

The latest firefox upgrade disabled my meta mask wallet, I have no access to my funds until it is activated again for android, firefox claims they are working on it, but I have been through the list of things being worked on and Meta Mask is not one of them, so please get this fixed by 8th November or I stand to lose $$$$$$$, I would also like your legal departments information in case it is not fixed by then. Regards Benedict.

Asked by bencanfixit 3 weeks ago

Last reply by Seburo 2 weeks ago

  • Solved

Thunderbird addressing

Since the latest update I cannot send emails to multiple addresses. Previously I coud enter one address hit rtn and a second address box would appear. What Know

Asked by gstooker 2 months ago

Answered by Stans 2 months ago