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Youtube videos won't play in Landscape mode

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal. Youtub… (read more)

Every time a youtube video is placed on landscape mode on the firefox app of my android phone it becomes a single blurred image with the audio playing as normal.

Youtube seems to work fine on other browsers and I have tried all basic fixes, like deleting cache/data/reinstalling app etc. Appreciate any help.

Edit. Okay I managed to fix the issue so I'm adding the solution here in case anyone runs into this problem. Apparantly youtube playback decided to enable "ambient mode", a feature I didn't even know existed and seems to not play well with a phones resolution.

Just click the settings gear while the video is playing in landscape (mine is on the top right) and disable the "Ambient mode" feature.

Hope this helps.

Asked by Seltic 1 week ago

Last reply by Chris 5 days ago

  • Solved

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (read more)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 1 month ago

Answered by cor-el 1 month ago

Why were all my customized tool bar settings lost.

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Makin… (read more)

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Making me try to redo all my setting just because some developer needs to put his own stamp on this product is not helpful nor improve my experience. How do I get my layout back? How can I revert back to the previous version????

Asked by KuchleiT 1 month ago

Last reply by Wayne Mery 1 month ago

  • Solved

Thunderbird slow deleting emails

My thunderbird works okay, but when I select emails from imbox folder to delete it takes too long. I researched to find the problem and the only option I found was to add… (read more)

My thunderbird works okay, but when I select emails from imbox folder to delete it takes too long. I researched to find the problem and the only option I found was to add an exclusion to the profile folder on my windows security antivirus. Now I can select emails from the imbox and delete them without a problem, but my concern is if I will be vulnerable to virus.

Asked by gilboston2003 3 months ago

Answered by googlethunderbird 3 months ago

How to keep unified folder (e.g. inbox) visible in favorites after restarting of the TB?

After TB 115 update (maybe sooner) it became possible to put unified folder into favorites. It works quite well that it until restarting the client. Issue: After resta… (read more)

After TB 115 update (maybe sooner) it became possible to put unified folder into favorites. It works quite well that it until restarting the client.

Issue: After restarting the TB unified folder stays marked as favorite but hides in favorite list. To "unhide" the unified folder under favorite folder list I have to uncheck favorite > check favorite on that specific folder.

Conceit question How do i keep unified folder visible under favorite list after restarting the Thunderbird 115 ?

I'm open to use plugin but i would prefer fixing the already implemented feature.

Asked by Martin 4 months ago

Last reply by Martin 3 months ago

Unified folders not working with version 115. WORKAROUND: delete the "smart mailboxes" folders

Unified Folders in Thunderbird 115 for mac no longer works. Useless! Computer Tech specialist here and have been using Thunderbird for ages. With this latest version, the… (read more)

Unified Folders in Thunderbird 115 for mac no longer works. Useless! Computer Tech specialist here and have been using Thunderbird for ages. With this latest version, the inbox, sent, etc etc etc no longer display as unified. The Unified Folders category when ON shows as its own item in the left column with a single empty inbox! Scrolling up and down to each account for each subfolder is a waste of time!!! Hope you fix this ASAP!!!!! Unified folders works fine in 10.12.13 but I cannot got back to that due to your system.

Asked by jgtech 4 months ago

Last reply by Wayne Mery 2 months ago

Constantly freezing

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- co… (read more)

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- constantly freezing and shuts down. This is very annoying. It freezes at some folders from the main email-client- as we have deleted older folders integrated with this. But the problems remains. . We have done everything in our knowledge of the program but still no approvement. . At this point we are using Outlook..would be grateful to have some answers and possible sollutions for this issue. . Thanks in advance and keep up the great work U are doing. :-)

Asked by info1478 1 month ago

Last reply by sfhowes 4 days ago

All My Mail Is Gone

Last night, all of my Thunderbird mail disappeared. Thousands of messages. I have 3 email addresses, each from a different server, one being Google. I work on a Mac, M… (read more)

Last night, all of my Thunderbird mail disappeared. Thousands of messages.

I have 3 email addresses, each from a different server, one being Google.

I work on a Mac, Monterey version 12.6.1

Thunderbird is 115.4.1

The inbox for each of the 3 accounts says how many messages exist, but none are visible.

This morning, incoming mail is visible. But one of my test messages to myself disappeared a little while after I sent it.

I'm pretty devasted! I've used Thunderbird for more years than I can remember.

I've lost messages I need to refer to and templates for business.

I'm highly functuional on my laptop and with my email, but I'm not a tech person.

How can I recover my emails?

My work emails do exist on the server. But much of my gmail is no longer on the server.

Thanks for any help you can provide to a layperson like me!

~Ellen

Asked by ellen.sue.feld 1 month ago

Last reply by ellen.sue.feld 1 month ago

  • Archived

Security Keys for Google Account

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To si… (read more)

I cannot log in to my Google account with Firefox. I get this message: You appear to have no security keys registered on your account, and won’t be able to sign in. To sign in on this device, ask your admin about registering a new security key or choosing another second step for verification.

I am the administrator of my account on Google Workspace. I have no idea what the problem is. I have MFA turned on and I am able to log in to Google with Chrome and Edge. I don't see an option on the Google Admin security tab to create a new security key. Please advise on a fix. Thanks

Asked by andrew151 2 years ago

Last reply by Bithiah 1 year ago

  • Archived

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (read more)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Asked by laudesimperiales 2 years ago

Last reply by Paulgi 2 years ago

  • Archived

Bookmark toolbar menus now have too much vertical space.

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these … (read more)

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these menus I am used to? I am using a MacBook Pro (Retina, 15-inch, Mid 2015) with macOS 11.1.

Asked by caroline.arms 2 years ago

Last reply by caroline.arms 1 year ago

  • Archived

Passwords not auto filling

Hello! Please help me return to Firefox. I miss it. :( I’ve had to switch to Chrome because I can’t seem to get Firefox for iOS to auto fill the passwords I have … (read more)

Hello!

Please help me return to Firefox. I miss it. :(

I’ve had to switch to Chrome because I can’t seem to get Firefox for iOS to auto fill the passwords I have saved when trying to log on to every website that required a username or password. I’m not talking about the passwords saved to my iCloud Keychain. I’m talking about the ones specifically saved to my Firefox account.

The passwords auto fill on the desktop Firefox just fine (both Windows and MacOS), but for some reason the Firefox for iOS app doesn’t auto fill the passwords.

Both Save Logins and Show in Application Menu are toggled on, so I’m not sure what I’m doing wrong.

If someone can help me fix this, I will gladly return to Firefox! Thanks so much.

Asked by kirttap 2 years ago

Last reply by sectre 1 year ago

  • Solved
  • Archived

Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (read more)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Asked by abby.phelps 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Thunderbird profile location in time machine

My hard drive on my Mac died. I have a time machine back up. I am trying to locate my Thunderbird profile data in the time machine to be able to install on new machine. … (read more)

My hard drive on my Mac died. I have a time machine back up. I am trying to locate my Thunderbird profile data in the time machine to be able to install on new machine. Thank you

Asked by spadoni 2 years ago

Last reply by HectorShropshire 1 year ago

  • Solved
  • Archived

Closed email tabs, all reopen when Thunderbird is restarted after a shut down

For the past couple of weeks Thunderbird has exhibeted some unwanted behavior. #2 I often shut down T'bird with multiple emails, each in their own tab. Recently, I seem t… (read more)

For the past couple of weeks Thunderbird has exhibeted some unwanted behavior. #2 I often shut down T'bird with multiple emails, each in their own tab. Recently, I seem to have accumulated multiple open email tabs. I have gone back through the open tabs and closed them (there have gotten to be quite a few, and it is a fair investment of time to get them all closed). I am not deleting them, just closing the tab each is on. Then I close Thunderbird. Next time I open Thunderbird, be it a few minutes, a few hours, or the next day or so, all the emails I closed are once again opened upon startup. This is making a huge number of tabs be open, and I am unable to make them stay closed. I am not deleting them, just closing the tab each is on. Why is this occuring (started a couple weeks ago, maybe around the same time Firefox auto-updated to v92 or 93, can't recall which.

Asked by buzzb3 2 years ago

Answered by sfhowes 2 years ago

  • Archived

Trouble with TV5MONDEplus.com

French expat in Asia I noticed that since the launch of this free website, Firefox 93.0 running with macOS Big Sur 11.6 is unable to connect properly with the French TV5M… (read more)

French expat in Asia I noticed that since the launch of this free website, Firefox 93.0 running with macOS Big Sur 11.6 is unable to connect properly with the French TV5MONDEplus website. Access to the site is entirely possible but the connection seems to stop as soon as you try to view the programs offered… This problem doesn't arise by using Chrome.

Asked by cldjr 2 years ago

Last reply by cldjr 1 year ago

  • Archived

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup &… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX.

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX:

menupopup > menuitem, menupopup > menu {
  padding-block: 0px !important;
}
:root {
  --arrowpanel-menuitem-padding: 0px 0px !important;
}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 2 years ago

Last reply by RemySecor 1 year ago