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Undoing "don't allow [website] to prompt me"

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't al… (read more)

Hello! A site kept popping up a confirmation window for an action I was trying to take, and in the confirmation window, there was a checkbox for something like "don't allow [this website] to prompt me again" (that's as best I can remember). I checked the box thinking it would just allow the action to happen without the confirmation window, but instead, the site just won't take that action anymore. How can I undo this setting? Thank you!

Asked by abby.phelps 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Thunderbird very very slow

Suddenly, Thunderbird 78.9.0 (64-bit) Win10 is very very slow I don't want to reinstall and have to redo all my settings - anything I can do for this? All else works O… (read more)

Suddenly, Thunderbird 78.9.0 (64-bit) Win10 is very very slow

I don't want to reinstall and have to redo all my settings - anything I can do for this?

All else works OK on the PC, Thunderbird was OK before.

Any way to back up my settings so I don't have to do all that again?


Thank you

Asked by t8769 1 year ago

Answered by t8769 1 year ago

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Remove Search function in Address Bar

Hello. After reading numerous posts addressing similar issues & having no success, I've decided to post a question of my own. I am running the current version of fire… (read more)

Hello. After reading numerous posts addressing similar issues & having no success, I've decided to post a question of my own. I am running the current version of firefox, 94.0.2. I use the Search Bar religiously for searches to sites like google, wikipedia, youtube, amazon, and ebay. I NEVER use the address bar for searches. I have attempted to disable all functionality associated with searching via the address bar. When I go to the address bar, it is because I have a specifc url I know I want to type with a specific destination in mind. Occasionally, I have a need to just go to the home page of one of my search sites, most often it's amazon.com. Recently (not sure which version of firefox) I've found when I go to the Address Bar & type amazon.com, I cannot just go to amazon.com, instead the address bar turns into a search bar. How do I disable this? Its driving me mad! I swear I've disabled every option I can within about:config related to urlb. Please Help. I don't want to switch to Chrome, but I'm tired of my settings getting messed up every time mozilla pushes a new version.

Asked by andrewpatricksmith 1 year ago

Answered by andrewpatricksmith 1 year ago

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Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (read more)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Asked by larsdrinkrow 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 2 years ago

Answered by cor-el 2 years ago

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Confrim form resubmission

Confirm Form Resubmission This web page requires data that you entered earlier in order to be properly displayed. You can send this data again, but by doing so you will … (read more)

Confirm Form Resubmission

This web page requires data that you entered earlier in order to be properly displayed. You can send this data again, but by doing so you will repeat any action this page previously performed.

Press the reload button to resubmit the data needed to load the page. Please solve the problem

Asked by Hafizur Rahman 1 year ago

Answered by Paul 1 year ago

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Dev Tools

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reaso… (read more)

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks

Asked by john.enrietto 1 year ago

Answered by john.enrietto 1 year ago

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Sending & Receiving gmail on Thunderbird not working

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly… (read more)

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

Asked by acc.junk 1 year ago

Answered by christ1 1 year ago

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On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 2 years ago

Answered by alex_mayorga 2 years ago

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Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 12 months ago

Answered by AliceWyman 11 months ago

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How will this Google announcement affect Thunderbird?

On 30 May, you may lose access to apps that are using less secure sign-in technology To help keep your account secure, Google will no longer support the use of third-pa… (read more)

On 30 May, you may lose access to apps that are using less secure sign-in technology


To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Asked by peter.d.budd 1 year ago

Answered by david 1 year ago

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Secure Connection Failed on every single website

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, moz… (read more)

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, mozilla.org works fine.) Try Again never works, and Advanced - Accept risk works sometimes, but not always and if I close Firefox app and re-open it's back to the error page. I can't believe this is a common problem, so there must be something about my phone that's causing this. Android 11. Happens whether or not WiFi is enabled. What could it be?

Asked by don.wingate 2 years ago

Answered by Paul 2 years ago

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89.0b2 Revert new tab design

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and… (read more)

Today I updated my Firefox Developer Edition to version 89.0b2 and now I just can not look at this browser anymore, "Inspired new tab design" is taking too much space and now became largest and at the same time least information-dense panel in my entire desktop! I searched around the web for a bit in hopes that I will find a theme or an add-on that will revert this particular change but no luck. I really want to revert to old UI look (at least tabs bar), there should be default theme or option to get back to old style. After some investigation I found userChrome.css but don't really want to install it (maybe this is actually the way of doing this kind of styling). Please help me revert UI design to old one.

Asked by PepeTheFrog21 1 year ago

Answered by Terry 1 year ago

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Set up custom default search URL

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use sev… (read more)

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Asked by ygoe 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't Pin a site to my home screen

The support page says the following to Pin a site in Firefox for Fire TV: Pin a site To add links to sites to your home screen, follow these steps: Enter the site y… (read more)

The support page says the following to Pin a site in Firefox for Fire TV:

Pin a site

To add links to sites to your home screen, follow these steps:

   Enter the site you want to pin in the Firefox search bar.
   Click the pin icon for at the top of the page. 

I can enter the IP address Firefox search bar. I then use Previous to close the dialog box (if I hit Next it takes me to the site). However, it won't let me navigate to the pin icon to select it. It is greyed out.

I'm using a Fire TV Stick 4K.

Am I doing something wrong? Is there another way to Pin sites to Firefox for Android TV?

Asked by RKCRLR 2 years ago

Answered by Paul 1 year ago

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Credit Card Autofill

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I nev… (read more)

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

Asked by ad96321 10 months ago

Answered by YongHan 10 months ago

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pdf Files will not open with adobe acrobat and I have the open pdf files with adobe acrobat checked?

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Ado… (read more)

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Adobe Acrobat Reader DC.The new version insist on opening the pdf's in the Firefox web browser. When I click on a pdf link at an external website the files will open in Adobe Acrobat. I used the code below to test the open in Adobe Acrobat execution and it works on the w3School example. When I run it strait from my hard drive the document opens in the Firefox web browser.

<!DOCTYPE html>
<html>
  <head>
    <title>Title of the document</title>
  </head>
  <body>
    <h1>PDF Example</h1>
    <p>Open a PDF file <a href="datasheet_cube-model-715.pdf">example</a>.</p>
  </body>
</html>

Please let me know if there is a solution. Thank you,

Asked by leodesign1 1 year ago

Answered by cor-el 1 year ago