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  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago

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clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (read more)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Asked by sciencemagic 1 year ago

Last reply by sciencemagic 1 year ago

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Filter behavior with Gmai/IMAP

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. W… (read more)

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. When I try to delete the ST copy in inbox it just removes the ST and the message remains. The left click menu delete works. None of these actions have any effect on the moved message. Messages are moved to Local Folders. When I select an unread message in the inbox it immediately changes to ST status. No messages have ST in Allmail. I tried to set the delete action to move messages to a "New trash" folder and most of the inbox vanished. The "Inbox" appears to be worthless and undependable. All I am trying to do is to have my filters work like they used to when I was using POP3. My wife's windoze machine is now having similar issues.

Asked by Mike Copeland 1 year ago

Last reply by Mike Copeland 1 year ago

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PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Moving bookmarks

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold th… (read more)

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

Asked by mikeburnell 1 year ago

Answered by mikeburnell 1 year ago

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Gmail connection down

Thunderbird’s connection to one of my gmail accounts failed today. I removed the account and then tried to add it again to Thunderbird. When logging in using a Google g… (read more)

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Asked by liviniffley 9 months ago

Answered by liviniffley 9 months ago

  • Archived

Gmail ask me again and again my password

Hi I have a thunderbird with 3 google accounts and 2 ovh accounts Since today I'm annoyed with my google (no problem with ovh) accounts that ask me for my password every… (read more)

Hi

I have a thunderbird with 3 google accounts and 2 ovh accounts Since today I'm annoyed with my google (no problem with ovh) accounts that ask me for my password every time I try to search new messages.

I confirm the password, I confirm on my phone that "it's me", I confirm that I validated, it seems to work but

- it does not retrieve my new emails
- it asks me again for the password the next time

I am in POP port 995 and SSL/TLS / OAuth2 I tried to delete the saved passwords, to disable the firewall I'm out of ideas...

Thanks in advance for your help

Asked by tucsoufle 1 year ago

Last reply by tucsoufle 1 year ago

  • Solved
  • Archived

ALL extensions appear to be corrupt.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted beca… (read more)

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

Asked by Jupiter 1 year ago

Answered by Jupiter 1 year ago

Is BCC working?

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs. I did not receive it and I do not think anybody else did as well since I asked a f… (read more)

I sent an email with multiple BCCs and no CCs or TOs, I put myself as one of the BCCs.

I did not receive it and I do not think anybody else did as well since I asked a few people.

The email is in the sent folder. I tried forwarding the email from my sent folder to myself as CC, and that worked. I also tried fowarding as BCC, and that worked.

So what is going on? Is BCC working? How can I know for certain? Do I need to foward the email as BCCs to all my BCCs to get this to work?

Thanks for your help.

Asked by Robert Boire 3 weeks ago

Last reply by Kerolena Lena 1 week ago

  • Solved
  • Archived

Browser improvements

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it t… (read more)

I have noticed for awhile now that when I load my Firefox homepage its keeps taking longer, certainly longer than it used to take. Also, when I load a You-tube video it takes about a minute for things to work properly. The video and audio are erratic and skipping and simply disjointed for about the first minute, but then after that period of time the You-tube video runs OK, both audio and video. Something seems to be causing those problems recently that I didn't have previously. The problem seems to just keep getting worse also. I would appreciate any input and suggestions that may help the problem. Thank you.

Asked by sciencemagic 1 year ago

Answered by Infinity__ 1 year ago

  • Archived

Appdata Roaming for Thunderbird exceeds 35 gb

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB… (read more)

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB!

How can I reduce the size of this folder?

thanks,

Asked by tkaufman1 1 year ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Thunderbird stops the Microsoft Windows key from working

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. H… (read more)

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. How can I get the Windows key to work normally without closing down and exiting Thunderbird?

Asked by JohnP 7 months ago

Answered by JohnP 7 months ago

Can't send from Comcast

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credential… (read more)

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credentials for my email address on imap,comcast.net. I read the document: Switch from POP to IMAP account > Create the IMAP account. I never saw the window shown on page 3 of the document. The other day I got a message that the IMAP account was already created. I then edited the my SMTP account.

Asked by jeraldasmith 1 month ago

Last reply by jeraldasmith 1 month ago

  • Archived

Changing from POP to IMAP

I currently have Thunderbird set up using POP but would like to change to IMAP to sync with my other devices. If I change from POP to IMAP, a. will that affect the email… (read more)

I currently have Thunderbird set up using POP but would like to change to IMAP to sync with my other devices. If I change from POP to IMAP, a. will that affect the emails that are currently showing in Thunderbird and b. will the emails that are in Thunderbird then appear with my other points of access?

Asked by ThurstonOR 9 months ago

Last reply by margaret3 3 months ago

  • Archived

Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (read more)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 7 months ago

Last reply by cor-el 2 months ago

  • Solved
  • Archived

How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pag… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 2 years ago

Answered by Philip47 2 years ago

  • Archived

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (read more)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 1 year ago

Last reply by talhaateeq95 9 months ago

  • Archived

Singnatures in Thunderbird

Hi, I have several issues regarding signatures - 1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, … (read more)

Hi, I have several issues regarding signatures -

1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, saved it as a HTML file and used it as a file for my signature..

2) but when i create a new email - it shows for like a 1 second and then disappears.. doesnt appear in replies or forwards..

3) i tried to instead just use an image as a signature.. again just shows up for 1 second in replies and forwards and disappears..

have set all settings as instructed in the various answers in the forums..

Please assist. Thanks

Asked by Milind Majithia 1 year ago

Last reply by Toad-Hall 10 months ago

  • Archived

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (read more)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 11 months ago

Last reply by Paul 11 months ago