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Crashing on startup

TB is crashing shortly after starting up (95b3) - also in safemode error message is "nsMsgAttachmentData::~nsMsgAttachmentData" is crash reports but nothing shows up her… (read more)

TB is crashing shortly after starting up (95b3) - also in safemode

error message is "nsMsgAttachmentData::~nsMsgAttachmentData" is crash reports but nothing shows up here on Mozilla forums or on web

I have c3.4GB of emails (20 years of work and community efforts, c.150k emails) that I can not lose (work related = employment/income, so not an option!)

have reinstalled multiple times following complete removal of all prefs and associated baggage - no joy created new profile, no joy

any help greatly appreciated

Asked by eric.woehler 11 hours ago

Last reply by sfhowes 18 minutes ago

Thunderbird hangs/freezes with 'Not Responding'

fwiw, TB user since 1.5.0.7 and I haven't experienced this sort of lock-up that never abates. Have been using TB to manage 8 disparate email addresses. Been offline for… (read more)

fwiw, TB user since 1.5.0.7 and I haven't experienced this sort of lock-up that never abates.

Have been using TB to manage 8 disparate email addresses. Been offline for a couple of weeks; ...Thunderbird\Profiles\mjqpd8v8.default\cache2\index file is dated 20-Nov-2021 10:30

Currently running TB 91.3.2 (64-bit) off C:\ drive Win 10 20H2 (build 19042.1348). McAfee VirusScan 24.5 (build 24.5.111 via CenturyLink Security by McAfee which does not allow excluding folders, just *.exe files)

So far, I've tried:

  • starting in safe mode [thunderbird -safe-mode]
  • starting in offline mode [thunderbird -offline]
  • uninstalling / reinstalling
  • excluding thunderbird.exe from anti-virus

Thanks in advance.

Asked by Who Is...More Fool? 16 hours ago

Last reply by sfhowes 33 minutes ago

Access my Thunderbird emails on Samsung Tablet

Hello, Up until 1 month ago, I was able to see all my Thunderbird emails through my Samsung Tablet(2016) email app but now the emails don't stay up for more than a minute… (read more)

Hello, Up until 1 month ago, I was able to see all my Thunderbird emails through my Samsung Tablet(2016) email app but now the emails don't stay up for more than a minute or so and then disappear on my Samsung Tablet. My Computer Thunderbird has no issues. How do I keep my emails on my Tablet? Regards, rstec

Asked by rstec 14 hours ago

Last reply by AgnesRM 2 hours ago

change password problem

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log… (read more)

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log into another mac system without it. I can sync an ios device with the qr code scan but not another mac system.

So from the account profile I went to Change Password and changed the password to some new securely generated password.

Now in my saved passwords, I see that the new password is saved for "(no username)" account and the old password is still there for my user name.

But when I try to log into FF browser on another mac system with my user name, neither password works. They are both "incorrect".

Asked by lk6 3 days ago

Last reply by lk6 1 day ago

Cannot stop junk emails

I have tried for a month to stop 2 companies sending Spam emails. I have made the correct settings and when they arrive, I send them to the junk box. They all show there.… (read more)

I have tried for a month to stop 2 companies sending Spam emails. I have made the correct settings and when they arrive, I send them to the junk box. They all show there.

But still emails arrive from the same companies. I don't want to contact them, as that just confirms my email address. Is there a solution?

Regards Drachsi

Asked by pds1 6 days ago

Last reply by christ1 2 days ago

I lost all my tabs when I closed firefox.

When I close Firefox at night & open it next day. Every tab is lost, so I have no record of the sites I was using. This has happened several times. I am now serious… (read more)

When I close Firefox at night & open it next day. Every tab is lost, so I have no record of the sites I was using. This has happened several times. I am now seriously looking at dumping Firefox due to its very unstable & unreliable performance. Fire fox does not offer any means of reopening all the tabs that it closed, it actually deletes all tracking. Firefox is unstable, unreliable & totally user unfriendly. I am dumping Firefox for a more professional browser, as Firefox is rude & makes it impossible to contact & seek advice. I think Firefox sucks.

Asked by paul403 4 days ago

Last reply by TNorth 3 days ago

Thunderbird 91.3.0 does not allow to open the preferences (it freezes)

Since the last update Mozilla did something wrong and Thunderbird is not working anymore. Basically you cannot open the Preferences. If you go to Tools ... Preferences, T… (read more)

Since the last update Mozilla did something wrong and Thunderbird is not working anymore. Basically you cannot open the Preferences. If you go to Tools ... Preferences, Thunderbird freezes. It happens on 4 different computers at home... it happens to my neighbor and two relatives have the same problem, so we can save time with "this must be your set up..." It was the update, I am pretty sure about this, basically it screwed up Thunderbird. I've been reading in the forum people with Macs have the same problem. Well, in a PC with Windows 10 this is also happening. Will this be fixed soon? I have all the passwords stored in the preferences and I would like to open the tab Cheers

Asked by mrmister23 3 weeks ago

Last reply by fran9 4 days ago

  • Solved

Remove Search function in Address Bar

Hello. After reading numerous posts addressing similar issues & having no success, I've decided to post a question of my own. I am running the current version of fire… (read more)

Hello. After reading numerous posts addressing similar issues & having no success, I've decided to post a question of my own. I am running the current version of firefox, 94.0.2. I use the Search Bar religiously for searches to sites like google, wikipedia, youtube, amazon, and ebay. I NEVER use the address bar for searches. I have attempted to disable all functionality associated with searching via the address bar. When I go to the address bar, it is because I have a specifc url I know I want to type with a specific destination in mind. Occasionally, I have a need to just go to the home page of one of my search sites, most often it's amazon.com. Recently (not sure which version of firefox) I've found when I go to the Address Bar & type amazon.com, I cannot just go to amazon.com, instead the address bar turns into a search bar. How do I disable this? Its driving me mad! I swear I've disabled every option I can within about:config related to urlb. Please Help. I don't want to switch to Chrome, but I'm tired of my settings getting messed up every time mozilla pushes a new version.

Asked by andrewpatricksmith 4 days ago

Answered by andrewpatricksmith 4 days ago

Emails Disappeared

Hi, I tried to backup my thunderbird app to an external hard drive, but after I did that and opened my thunderbird email app all of my emails were gone. It's as if I del… (read more)

Hi, I tried to backup my thunderbird app to an external hard drive, but after I did that and opened my thunderbird email app all of my emails were gone. It's as if I deleted everything and have to start over with Thunderbird all over, it's asking for me to set up emails. I haven't deleted anything but I want thunderbird back the way it was with all my emails before I did this.

I have a Mac Book Air, running OS X Yosemite, version 10.10.5

Exactly what I did: I clicked on copy thunderbird in the drop down. It made a copy and I saved it to my external hard drive. Then I went back to open Thunderbird, everything is gone.

Did I delete everything? Can I restore this?

Thank You!

Asked by george150 6 days ago

Last reply by AgnesRM 4 days ago

  • Solved

Speed dial

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and… (read more)

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and then my husband checked it out and found out about the spyware on it. I'm bereft. I've used that speed dial for years and it's been such a big help for me. I had over 100 dial all set up.

So my question is, what speed dial can I use in Firefox? Everything I checked out isn't monitored so what do I do?

Help!

Asked by joyce.greer2 6 days ago

Answered by cor-el 5 days ago