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YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 5 months ago

Last reply by hollandmk1 1 month ago

Auto Page/Tab Refresh on FF Mobile

Cheers geeks, Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've … (read more)

Cheers geeks,

Recently, this new, exceptionally annoying tab auto-refresh feature on Firefox came to my attention that I hadn't experienced two or three years ago. I've been using Firefox mobile since 2015.

Whenever I fill out a form and switch to another tab or app, the website refreshes, causing me to lose all my progress.

Whose marvelous idea was this, and what on earth is the bloody purpose behind it?

Unfortunately, I haven't found any workaround to disable it so far. The about:config doesn't work on mobile.

I've read something about RAM resource management, but seriously, does this single tab really require management when most devices have 8 - 16 GB RAM these days?

Please help, I'm desperate for a solution!

Asked by xhizor 4 months ago

Last reply by suram080 4 months ago

Printer blocked by Firefox.

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocke… (read more)

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocked. How is this error corrected. Thanks, Jane

Asked by jane.c.mitchell 3 months ago

Last reply by Paul 3 months ago

new layout firefox email program is terrible

Hello, i am no it techic woman, just a normal user of firefox for all my different email-adresses. the firefox design changed completly. and for me and my eyes and brain … (read more)

Hello, i am no it techic woman, just a normal user of firefox for all my different email-adresses. the firefox design changed completly. and for me and my eyes and brain it is a terrible design! i cannot read anything proberly! its all one mess for my eyes! i am sorry to say that... but ... how can i change back to the old layout? if no change back possible, i think i have to choose a different IT-System... i am sorry.. .but this does not work for me! it makes my eyes tired ... its such a crowded design...

so please help me to get the layout back to the last version! lots of love from Germany, Claudia

Asked by Clala Yanglala 1 month ago

Last reply by GEOFFF27 1 month ago

Firefox Android Crashes - java.lang.OutofMemoryError

Hello, I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't … (read more)

Hello,

I am getting a frequent freeze in the Android app and then shortly after a crash. Info: - happens on FF, FF Beta, and FF Nightly,and reinstall/phone reset didn't fix. - Samsung Galaxy SM-G965U running Android 10. - every error starts with java.lang.OutofMemoryError. - it never happens just on startup, just on auto fill, or some of the similar crash reports I've seen around here. - it does appear to be site-specific, but sometimes the site works and sometimes it does not: if I close the last tab after a crash, it will usually work for awhile. - Sync and disabling Add-ons doesnt fix it, although perhaps its worse with uBlock Origin enabled (not conclusively)

Thanks for any suggestions.

edited for clarity

Asked by kBayi 3 weeks ago

Last reply by Skulljeep 2 days ago

Firefox Mobile Tabs

I am struggling to try to like Firefox Mobile. I have Firefox Mobile version 114.2.0 on my Samsung S23 Ultra phone with Android 13, and 114.1.1 on my S7+ tablet. I do not… (read more)

I am struggling to try to like Firefox Mobile. I have Firefox Mobile version 114.2.0 on my Samsung S23 Ultra phone with Android 13, and 114.1.1 on my S7+ tablet. I do not like having to click the little button next to the address bar to open a screen showing blocks or tiles for the tabs have open. I have used Firefox on my PC since it was a new browser in beta. But I have never used it as my primary phone and tablet simply because of the way it forces use of those blocks or tiles on a separate screen instead of showing always visible tabs across the top of the browser. I can not find anything in Settings to force it to display tabs instead of those blocks/tiles. What do I need to do to force it to show tabs and have them always visible?

I currently am using Dolphin as my primary mobile browser, but I can not sync my PC Firefox bookmarks with Dolphin. I just got the new phone and want to make the switch so that I can sync bookmarks, but I will not switch until I can see the tabs across the top.

Thank you! DaveM

Asked by dmarshall1951 5 months ago

Last reply by Paul 5 months ago

What are risks of DRM content

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recal… (read more)

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recall. Thanks for any UNBIASED INSIGHT YOU CAN PROVIDE.

Asked by jmichaelmiller701 2 months ago

Last reply by Paul 2 months ago

changing camera and microphone access settings in Firefox

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in … (read more)

In my phone's notifications, I have one that says "Camera Is On in Firefox". I can't get it to close. I want to revoke permissions/access to my camera and microphone in Firefox's browser. After searching through my settings, and searching online, I have found no answers. I WANT MY CAMERA OFF.

I have an Android, using version 118.2.0.

And it's RIDICULOUS that I have to "create an account" to even ASK a question to SUPPORT! Your "Help" section frankly is useless. No "help" at all.

Asked by Summer Hall 1 month ago

Last reply by Paul 1 month ago

galaxy 22 ultra

Okay i have lost all my bookmarks on my pc but i still have them on my mobile, doe anyone know how to export or save them all so i can reload them on the pc, thanks in ad… (read more)

Okay i have lost all my bookmarks on my pc but i still have them on my mobile, doe anyone know how to export or save them all so i can reload them on the pc, thanks in advance

Asked by syotos 1 month ago

Last reply by Paul 1 month ago

Web pages won't load on android phone.

Firefox on my android phone (OnePlus Nord N200) won't load any web pages and there is a red line across the lock icon in the address. This is happening to any web page I… (read more)

Firefox on my android phone (OnePlus Nord N200) won't load any web pages and there is a red line across the lock icon in the address. This is happening to any web page I try to open. I am not getting any error messages and the browser home screen shows my open tabs. When I click on them (or if I do a new search) all I get is a blank page and the address with the red line across the lock. No problem with Chrome, nor with Firefox on other mobile devices.

Asked by drdennisfoster 5 months ago

Last reply by Paul 5 months ago

Let me choose my Homepage

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does. As much … (read more)

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does.

As much as I distrust Google as a company and avoid using their products (as much as convenietly possible), I am very comfortable using their search engine and comfortable seeing a Google homepage with the Google search bar.

Firefox doesn't even give me the courtesy to: 1) know or understand which search engine I am using when I am on the "forced" Firefox homepage, or 2) set my own homepage. Therefore, I have to ensure the cursor is in the "search/web address" bar, start typing "google", and hit enter in order to get to the familiar Google homepage of which I am comfortable. I hate that Firefox forces me to do that!

Otherwise, I like using the Firefox browser as an alternative to Google. Nonetheless, it's your company and you can do what you like, but as soon as I come across an alternative browser that allows me to adjust it's settings to my preferences, it's adios MFr's to Firefox.

FYI, I would LOVE to meet the decision maker at Mozilla that OK'd this change and listen to him/her/they hem, haw and double-speak through their ridiculous justification. Another thing, while I'm at it.... Exactly, when did it become a better idea for companies (challenging the industry leader) to alienate their users?

Asked by dfitzgerald2002 4 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Gmail account recover

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to … (read more)

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to recover my [edited] @gmail.com gmail account. Please help me

Asked by Amitup.tutu11 4 months ago

Last reply by Paul 4 months ago

Crash repeatedly last three versions

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again… (read more)

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

Asked by dw 5 months ago

Last reply by s.sandison 4 months ago