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Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (read more)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Asked by Mitchell 3 months ago

Last reply by Sybilla 1 month ago

disabling "Firefox suggests" URLs - Android

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I f… (read more)

How can I remove "Firefox suggests" URLs from the address/search bar on Android? I found the help article "Firefox Suggest for Mobile" (last updated 4/22/24) but when I follow its directions, I only see the first 3 toggleable options. "Suggestions from Firefox" and "Suggestions from sponsors" don't appear at all. The suggested URLs are frequently sites I have never been to and never want to go to, and their appearance is extremely irritating. Attached is a screenshot of the settings page as it appears to me, with only 3 options.

Asked by inkedphoenix 5 months ago

Last reply by Karen Guy 4 months ago

Bottom Sticky elements stick around 30 pixel from the bottom of browser

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoy… (read more)

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoying. My app is up-to-date. I got a Huawei P20. Thanks Elise

Asked by Elise 5 months ago

Last reply by Huseen 5 months ago

Unable to view YouTube comments

Unable to view YouTube comments using Firefox on android. I can view the comments on Opera, duckgo and chrome. This problem started about four days ago. Comments show o… (read more)

Unable to view YouTube comments using Firefox on android. I can view the comments on Opera, duckgo and chrome.

This problem started about four days ago. Comments show on the short videos but not the regular videos. When I tap on "comments" the resulting page/frame is empty.

Asked by Franco 4 months ago

Last reply by James 4 months ago

Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (read more)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Asked by Ghaith Al-Maliki 2 months ago

Last reply by jonzn4SUSE 2 months ago

Website UI that should be at bottom of screen is floating an inch or so above

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. S… (read more)

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. So I was part of the website on top, the a floating info bar, then a tiny amount of website at the bottom. I have included an image to show what I mean, but some websites have even bigger bars that cover more of the screen. When I scroll up and down the website this floating bar remains at the same location on the screen, just about an inch up from the bottom.

Is there a way to fix this?

Asked by thejke 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Long pressing Android back button no longer displays tab history Firefox for Android 13

Long pressing the Android back button on the navigation bar no longer displays the tab's history on Firefox Android. S22 Ultra Android 13 134.0.1 (Build #2016067655) … (read more)

Long pressing the Android back button on the navigation bar no longer displays the tab's history on Firefox Android.

S22 Ultra Android 13

134.0.1 (Build #2016067655)

Asked by Will Kerr 3 months ago

Last reply by jonzn4SUSE 2 months ago

Audio cuts out and crackeling sound.

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop out… (read more)

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop outs. My wi fi is a very stable fiber optic provider, I did restet the router and run speed test to double check. Not a problem with my Bluetooth headphones since I re paired them. I also re installed Firefox to no avail. Samsung internet has no audio issues currently. I turned off u block origin also. It seems to be isolated to firefox version 135.0. My system is Android 14 with ui 6.1 on a Samsung a23 5g. I have seen other users complain about this with no real answer. Spent a good part of the day trying to figure it out.

Asked by gemdrum 2 months ago

Last reply by GeorgeMobile 1 month ago

San Francisco Chronicle e-paper does not display correctly in FF for Android, and often other browsers. Some pages will not scroll below the initial window, but when page is clicked and opened, then closed, the page may display correctly. Very annoying.

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them. … (read more)

This has been going on for at least several weeks. SF Chron support escalated the issue to their tech dept (not on site), which claimed that the problem is FF, not them.

Asked by dstang4985 5 months ago

Last reply by jonzn4SUSE 5 months ago

audio distortion youtube

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when y… (read more)

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when you speed up the YouTube video to 1.5 or 1.75 prior to today it was fine ... The audio is still understandable but distorted when using one of these speed up settings

Using the Chrome browser, everything is fine on the speed up settings on YouTube.com

Android 15

136.0a1 (Build #2016067423), hg-abc92a419107+ GV: 136.0a1-20250112090142 AS: 136.20250110050330

Asked by EventHorizon 3 months ago

Last reply by NoahSUMO 1 month ago

enable javascript

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic b… (read more)

The site (which I have used before on this phone) now tells me I must have Javascript enabled. I have looked through SUPPORT and I see 44 other inquiries on this topic but no answers. HELP!

Asked by jackbeasley802 4 months ago

Last reply by Jack 2 weeks ago

lost apps

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't kn… (read more)

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't know which one's I lost or how to get them back? Very important to get those back. I pay my bills with some of them. Please help. I had to ad Firefox back to even do this

Asked by Johnnyb 3 months ago

Last reply by Paul 3 months ago

how to block pop-ups?

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings? … (read more)

One of the sites I like to visit just started doing pop-up ads. I thought I had them blocked. How do I block pop-ups? I cannot seem to find in the in the settings?

Asked by Matt 5 months ago

Last reply by Paul 5 months ago

Firefox android unfamiliar extensions

I just discovered a bunch of installed extensions in the list I don't recognize, including several I definitely would not be interested in. Is this the way Firefox andro… (read more)

I just discovered a bunch of installed extensions in the list I don't recognize, including several I definitely would not be interested in.

Is this the way Firefox android works?

Asked by noel_envode 4 months ago

Last reply by NoahSUMO 3 months ago

Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (read more)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Asked by Syer10 4 months ago

Last reply by sidereal316 4 months ago