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Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 5 months ago

Last reply by blackberrybro125 5 days ago

holding back button does nothing on mobile

For some reason on android firefox I'm no longer able to pull up a tab's history by holding down the back button. I can still press to go back, but there's no way to eith… (read more)

For some reason on android firefox I'm no longer able to pull up a tab's history by holding down the back button. I can still press to go back, but there's no way to either go back several pages or to go forward if I have already gone back.

Asked by ovee 3 weeks ago

Last reply by davidhaha 2 weeks ago

is my phone being Hacked

Is my phone being hacked also is my phone cloned with another device because I only have an Android Samsung Galaxy A14 that is the only device that I use with four differ… (read more)

Is my phone being hacked also is my phone cloned with another device because I only have an Android Samsung Galaxy A14 that is the only device that I use with four different accounts Gmail accounts linked to my phone

Asked by Jersey Girl 1 month ago

Last reply by basheelmi41 6 days ago

import/sync passwords

How do I import/sync passwords from Chrome to Firefox? Chrome suggests a path using "bookmarks" that does not work. Firefox states that it can't be done. Isn't there some… (read more)

How do I import/sync passwords from Chrome to Firefox? Chrome suggests a path using "bookmarks" that does not work. Firefox states that it can't be done. Isn't there some way of doing this, possibly by using downloaded .csv file from Chrome. michaelpaul50

Asked by M M I 1 month ago

Last reply by Paul 1 month ago

Firefox+Google Calendar+display text size on Android 15

I'm not sure if this is a Firefox or Google Calendar issue. Please see the attached screenshots, in order. The issue is accessibility of the Settings icon in the top-ri… (read more)

I'm not sure if this is a Firefox or Google Calendar issue.

Please see the attached screenshots, in order.

The issue is accessibility of the Settings icon in the top-right portion of the screen when the system text size is increased from the default.

Obviously, there's a workaround available. Thanks in advance.

Asked by John_L 6 days ago

Last reply by Freddy Alexander 4 days ago

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC?

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC or AuthPass?  Currently as I'm seeing all Gecko-… (read more)

How to export passwords from Firefox Android in readable format like CSV for other password manager apps like KeePass XC or AuthPass? 

Currently as I'm seeing all Gecko-based browsers especially on mobile not just Firefox but also Mull, Fenix, Waterfox and Iceraven, lacks this.

Is this intentional or should I just keep Chrome as my browser because to jump to Firefox, I need basic things to be covered, which I don't see, Mozilla Firefox team doing on its own. 

Other browsers like Opera have proper in-built system of password manager. 

How unfortunate.

Asked by Varnit Nigam 3 months ago

Last reply by Paul 2 months ago

YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 3 months ago

Last reply by Kiki 3 months ago

  • Solved

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (read more)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Asked by Diana Ambrose 3 months ago

Answered by Diana Ambrose 3 months ago

Slow loading Web pages

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more … (read more)

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more info re websites, extensions etc but other browsers don't have these problems, so it looks like a core Firefox thing.

Asked by David 3 months ago

Last reply by Paul 2 months ago

  • Solved

Opening local HTML files.

I hope to add the feature of opening local HTML files to Firefox Android version. Firefox used to support this feature in the past, but it was removed after the release o… (read more)

I hope to add the feature of opening local HTML files to Firefox Android version. Firefox used to support this feature in the past, but it was removed after the release of Firefox Daylight, which was restructured. Firefox supports opening PDF files, but it does not support opening HTML files, although opening HTML files is closer to the browser's function than opening PDF files.

Asked by محمد سليم البريج 4 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Bookmark won't appear back on homepage

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the home… (read more)

I recently downloaded Firefox on my Android device. It's been fine. However today, there was an issue. I have the settings set on my phone so bookmarks appear on the homepage. However, today, for some reason, the bookmark on the homepage was glitched. I'm not sure why, but I figured I just had to reset it. So I go rid of the bookmark on the homepage, and redid the bookmark. It was working again, but now, the bookmark isn't appearing on the homepage anymore. It's just a blank homepage, even though my settings are still the same. I've turned the settings on and off, reset fire fox, cleared cache, and the bookmark still isn't showing up. Pleas help me.

Asked by gracepayne 4 months ago

Answered by Khalid 4 months ago

Firefox Issues with Performance and Syncing Tabs Between Devices

Dear Mozilla Support Team, I hope this message finds you well. I have encountered several issues while using Firefox, particularly with tab synchronization between devic… (read more)

Dear Mozilla Support Team,

I hope this message finds you well. I have encountered several issues while using Firefox, particularly with tab synchronization between devices and general performance when switching profiles. It seems that tabs do not sync reliably, and there are significant slowdowns when managing profiles on my Android device.

I would appreciate it if you could guide me towards the best way to resolve these issues, or let me know if there is a workaround available. I am an avid Firefox user and would love to see these issues resolved.

Thank you for your help and support.

Best regards Tibor

Asked by Tibor Tibor 4 months ago

Last reply by Khalid 4 months ago