All Products Support Forum

When I try to sign into any Google product (Drive, Docs, Classroom, etc) in Firefox on my Android phone, it brings me directly to a "sign in with Microsoft" screen. I think this is because my old Microsoft account is the default account for Google products, but it is now deactivated so I can't sign in from there. I can't get out of that page, though, so I can't sign into any of my Google accounts at all through Firefox on my phone.

I recently moved to a new phone, Samsung S23+ after being on a OnePlus phone for several years. My new phone is much beefier but has been suffering from frequent crashes (it actually just crashed as I was typing this part.)

The crashes all seem to be variations of:

284caa59-49ff-4df4-ae44-17afa3c49fa4 java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1502304 free bytes and 1467KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC.

java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1502304 free bytes and 1467KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC. at com.android.internal.inputmethod.InputConnectionCommandHeader$1.createFromParcel(InputConnectionCommandHeader.java:55) at com.android.internal.inputmethod.InputConnectionCommandHeader$1.createFromParcel(InputConnectionCommandHeader.java:51) at android.os.Parcel.readTypedObject(Parcel.java:4037) at com.android.internal.inputmethod.IRemoteInputConnection$Stub.onTransact(IRemoteInputConnection.java:445) at android.os.Binder.execTransactInternal(Binder.java:1380) at android.os.Binder.execTransact(Binder.java:1311)

I've tried the beta version of Firefox android, I've tried with and without add-ons, I'm not sure what else to try.

Something that I noticed and thought might be related is that I had 4.7GB of background mobile data usage over the past month. I tried turning off background data usage, but it is still crashing.

I am using the Firefox Nightly version and when I click on links related to Instagram, YouTube or other applications, it takes me directly to the application.

But when I click on the my course link, it directs me directly to Microsoft's own site to download the application. (Microsoft Teams)

I tried this in other browsers, but they did not have such a problem. That's why I downloaded and tried other Firefox versions, but they also have the same problem...

I also disabled the extensions but the problem is the same.

So the problem is, while Firefox Nightly opens other sites in the application, it does not open it in the application when i click on this course link. What is the source of the problem?

Thanks, best regards.

I keep reading and not finding what I'm looking for. I have Firefox on my Samsung phone and Samsung tablet. I'm signed in to the same account on both but they show their own histories and bookmarks.. How do I get them both to show the same thing??

When trying to open a bookmarked site, for example "https://mstdn.social/@noelreports", it suggests the site up until having typed in "noe". So, I can type in "n", "o" and "e" and get it suggested all the time. But as soon as "l" is added, the suggestion disappears. But this "l" is part of both the page title and the address, so that is really strange. Very irregularly, when I delete the last letter and retype it, the bookmark suddenly appears. On the synced Windows 10 installation of Firefox, everything works flawlessly.

At some point embedded your tube videos stopped playing. When I touch the frame I just get the circling throbber.

Clicking through and opening the youtube app and the videos play.

I've looked around but can't find any setting to fix it.

Eg https://www.sciencealert.com/ghostly-footage-of-a-dumbo-octopus-captured-8000-feet-below-the-ocean

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no indication of loading happens, or sometimes slow loading occurs and stops after progessing midway of total bar length. I see the same issue on firefox beta, but on chrome. I am using ublock origin as an addon. On the main browser i have a bunch of open and inactive tabs, but on beta almost no tabs. The only thing that might unblock my issue is to disable my phone's private dns which points to google or adguard. But even with it off, i still see the same issue appearing.

yts.mx cannot be accessed in firefox but yts.mx is accessible in other browsers

1) First of all, please make the vp9 code as default in firefox for android.

2) When playing 4k videos at 60fps on YouTube, all my android devices with either Fenix/Developer installed, lose about 90% of frames. Even 4k 30fps videos do not stutter/lose any frames.

Hello, I am trying to lock uBlock as enabled in nightly. Is there a method to do this in about:config? Or some other method to lock this as enabled or keep it from being disabled?

Thanks,

I have Firefox (Beta) installed on a Samsung S8 Android, and its sole purpose in life is to display a live videostream (live TV program from https://canalcurta.tv.br/viainternet ).

The problem is that the internet link in/from Brazil is "variable", meaning the live stream will hang - sometimes for a few seconds, and sometimes "forever".

So I have two questions:

1) Is there a buffer setting for live streaming video. (It does not matter if the stream is 2 minutes late! ;) ) (I don't want to "load entire video before watching", only have a very large buffer for live videos.)

2) Is there a way to make Firefox auto-restart a video stream which has hung more than 1 minute (or whatever)?

Thank you very much! Your help is much appreciated! <3

I use an external password manager on my Android phone - Nextcloud Passwords. It works with Google Chrome, Firefox Focus, DuckDuckGo, and other browsers. However, the main Firefox browser does not allow me to use the autofill feature with this manager app. Here are the steps to reproduce:

1. On a page with a username/password field, select one of the fields (give it focus)
2. The soft-keyboard appears and an "Autofill" popup appears (good!)
3. Pressing on the "Autofill" popup opens my password manager (good)
4. Selecting the password to fill in the manager app returns me to the page
5. Another popup should appear with the name of the site password selected in the manager app, and it looks like it does briefly, but another "Autofill" popup appears immediately. No username/password is filled.

This results in an endless loop of pressing the "Autofill" popup, selecting the password in the manager app, then the "Autofill" popup appears again.

System Information: Samsung Galaxy S22 Android 13 Kernel version 5.10.136 Build number TP1A.220624.014.S901U1UEU3CWGI Firefox Android version 117.1.0

172.16.32.1 is the login page for a WiFi offered by my landlord. Sometimes I am able to go to that page and login and sometimes your browser refuses me access. Please help me fix this and allow me to use my landlords WiFi. If you are unable to assist, please direct me to a browser I can download that will allow me to use my apartment's wifi. Thank you and have a great day.

Please, many people find an oying the fact that Some installed WebApps still have a Top bar on then with the adress site (which is unneded and ruins the purpose of installing a WebApp. Here I will upload 2 pictures, one on youtube and one on reddit. Both with the annoying top bar. Just let us disable it!

As shown in the image, I'm having this issue where the Android version just refuses to use the internet for some reason. Wifi is working perfectly fine, yet it just doesn't do anything when I click enter on the address bar. Any idea on what's could possibly the root of the problem? It's just stuck there for the last 15 minutes.

Hi, I'm trying to play a 360 video I think it uses html5 and webgl. In the desktop version it works perfectly, with the mouse I direct the camera and I have image and sound.

However in the android version I only have sound, the image stays black. I connected the phone with remote debug and this is what I got:

Debug file Mozilla5 Android 13 Mobile rv109 Gecko Firefox114

To play it, I go to the website https://omegaodin.itch.io/00000 I click on "run game" and again on the little play button. Playback starts, there is audio but no picture.

In others mobile browsers as Samsung browser or Chrome, it's working.

I am very novice, but I would like to know the cause and if there is a technical solution that the developer can apply.

Thank you very much for your help.