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  • Archived

Cache will not clear

I have been unable to clear the cache for several months now - I click on 'clear cache' in Preferences, & it just reduces by 1MB. I've read this thread which has the… (read more)

I have been unable to clear the cache for several months now - I click on 'clear cache' in Preferences, & it just reduces by 1MB. I've read this thread which has the same problem - https://support.mozilla.org/en-US/questions/1114674 - but the solution here is just to click 'clear cache' twice - this does not work for me; I've clicked it twice, 3 times, 4 times - it still will not clear. Can anyone please tell me how to fix this bug? Firefox is constantly freezing and working slowly & I think the full cache may be part of this. Thanks

Asked by Seahorse8 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

why does firefox crash so frequently. at least 3-5 times per day of use. Increasing over time.https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b

https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-c5e51dc1-9393-48e5-bf09-fb90b0180124 … (read more)

https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-c5e51dc1-9393-48e5-bf09-fb90b0180124 https://crash-stats.mozilla.com/report/index/bp-6a7333bb-7761-4f3b-b307-eeb4f1180121 https://crash-stats.mozilla.com/report/index/bp-7fb99764-b1e7-4c92-9c20-9c6e00180108 https://crash-stats.mozilla.com/report/index/bp-2d97a517-43c4-4eab-85bd-4771f0180108 https://crash-stats.mozilla.com/report/index/bp-a154ce17-2962-431b-b246-0d1da0180103 These are some of the 9 crashes that a report was submitted. Many times I just shut down due to frustration at the multiplicity of crashes. I have work interviews coming up and don't want the system crashing in the midst. Please, I have sent remarks on several crash reports along with my email address an have heard nothing in response. Please educate me on what I may do to keep this from happening. HELP PLEASE?!?!? and Thank you!

Asked by wwerider 2 years ago

Last reply by James 2 years ago

  • Archived

When I try to use Cornell's "AllAboutBirds.com" website, Firefox freezes (Safari doesn't), and I need to restart my computer to get Firefox back..

For years I've used Firefox and the AllAboutBirds.com website with no trouble. A few weeks ago Firefox started freezing up whenever I used the website. The website is fo… (read more)

For years I've used Firefox and the AllAboutBirds.com website with no trouble. A few weeks ago Firefox started freezing up whenever I used the website. The website is for bird identification and has videos, sound clips, comparative photos, etc. FIrefox usually doesn't freeze up immediately when the website opens, only after I've clicked a link or two -- but it doesn't seem to matter which links. I just updated Adobe Flash and that does not help. As noted above, I can use the website with Safari, but I prefer to use Firefox. This does not happen on any other website I've visited.

Any suggestions welcome. Thanks!

Asked by nightsketcher 2 years ago

Last reply by Murphy 2 years ago