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  • Archived

Firefox Problem with Youtube: "An error occurred. Please try again later."

Dear Everyone: I use Firefox (V11.0) on a Mac OS X (V10.6.8). I have a persistent problem with Youtube. When I view a video, I may get the message: "An error occurred. Pl… (read more)

Dear Everyone:

I use Firefox (V11.0) on a Mac OS X (V10.6.8). I have a persistent problem with Youtube. When I view a video, I may get the message: "An error occurred. Please try again later".

The frequency of this problem varies from day to day. Sometimes, it happens to almost every video, and sometimes, it rarely happens; sometimes, "reloading" it once or twice, the video begins to play, and sometimes, it never plays no matter how many times I reload it.

I also have Safari (V5.1.4) on my machine, and it does not have the above problem.

Could you let me know how to resolve the problem with Firefox?

Thank you! qquito

Asked by qquito 8 years ago

Last reply by venkatmdv 8 years ago

  • Archived

Why can't my YouTube Video Downloaders download VEVO vids anymore?

I have two Firefox downloaders - Easy YouTube Video Downloader 6.8 and 1-Click YouTube Video Downloader 2.0.6. Both work fine on videos that are not VEVO. I was able to u… (read more)

I have two Firefox downloaders - Easy YouTube Video Downloader 6.8 and 1-Click YouTube Video Downloader 2.0.6. Both work fine on videos that are not VEVO. I was able to until a few days ago. Any ideas?

Asked by CherokeeJack 7 years ago

Last reply by Shafiqlove 6 years ago

  • Archived

adobe flash player videos won't play

I've got the most current version of Adobe Flash installed but still can't play videos that play fine with Safari. Don't know if it an extension, plug-in, or ? problem. W… (read more)

I've got the most current version of Adobe Flash installed but still can't play videos that play fine with Safari. Don't know if it an extension, plug-in, or ? problem.

When I click on a video, I don't get a message such as missing plug-in or anything. I just get a page with a blank space where the video should be.

Asked by gmattox 8 years ago

Last reply by Chris Ilias 8 years ago

  • Archived

How do I completely uninstall Firefox on a Mac?

Leaving position, must turn in laptop without added programs. Must completely remove Firefox. Is there more to it than removing Firefox from the Applications folder? … (read more)

Leaving position, must turn in laptop without added programs. Must completely remove Firefox. Is there more to it than removing Firefox from the Applications folder?

Asked by deborahp 9 years ago

Last reply by Helper7677 9 years ago

  • Archived

Can Firefox be set to a default zoom that doesn't change back to small each time a new website is accessed? Downloaded add-on did not solve

I have a new iMac with a large 27" monitor. I'd like to set a 225% default zoom on Firefox-- currently, each newly accessed website must be manually enlarged because the… (read more)

I have a new iMac with a large 27" monitor. I'd like to set a 225% default zoom on Firefox-- currently, each newly accessed website must be manually enlarged because the 225% size won't remain the default size for all websites; this is very frustrating. NoSquint add-on did not solve this problem for me. Am I doing something wrong? I'd greatly appreciate any help you could provide because I've had to switch to Safari for web browsing and I much prefer Firefox. Thank you

Asked by palmetto2008 7 years ago

Last reply by FFForever 7 years ago

  • Archived

Firefox 11 not displaying pdfs with Adobe Reader update (MacOS)

Since updating to Adobe Reader 10.1.3, I noticed Firefox 11 does not display PDF files. It just shows a blank screen. The only workaround I found is disabling the Adobe A… (read more)

Since updating to Adobe Reader 10.1.3, I noticed Firefox 11 does not display PDF files. It just shows a blank screen.

The only workaround I found is disabling the Adobe Acrobat NPAPI Plug-in (ver. 10.1.3) the update installs. Firefox will prompt which application to use.Choosing Preview allows the PDFs to display correctly.

Neither Chrome or Safari exhibit this behavior, nor does Firefox 11 (Windows) with the update installed.

Has anyone else experienced this?

Asked by firefoxuser112 8 years ago

Last reply by petertseng 8 years ago

  • Archived

In YOUTUBE videos are not playing

I have recently upgraded my browser from Firefox 3.6 to Firefox 4 beta version. Now I find that videos are not playing in YOUTUBE website. A black window appears. … (read more)

I have recently upgraded my browser from Firefox 3.6 to Firefox 4 beta version. Now I find that videos are not playing in YOUTUBE website. A black window appears.

Asked by COL. JAG MOHAN SHAH 9 years ago

Last reply by esgt 8 years ago

  • Archived

Anchor tags not working? Hard to believe but linking to url#anchor seems not to work in FF

test1.html: <html> <body> <a href="test2.html#anchor">Anchor link</a> </body> </html> test2.html: <html> <body> lots of … (read more)

test1.html:

<html>
<body>
<a href="test2.html#anchor">Anchor link</a>
</body>
</html>

test2.html:
<html>
<body>
lots of text...so the window can scroll...

<a name="anchor">Here's the anchor</a>
more text
</html>
</body>

This works as expected in Chrome, but not in FF.

Asked by SomeGuyAtLiveOps 8 years ago

Last reply by dejannina 8 years ago

  • Archived

"Clear recent history" does not clear recently closed tabs & windows

I've seen quite a few threads about this on here, and I'm now wondering if this actually ought to be reported as a bug... I've always liked Firefox's better privacy optio… (read more)

I've seen quite a few threads about this on here, and I'm now wondering if this actually ought to be reported as a bug...

I've always liked Firefox's better privacy options compared to other browsers, but this particular issue kind of renders them useless.

If I go to Tools>Clear Recent History>Everything (with ALL boxes checked) this does not have any effect whatsoever on the list of recently closed tabs & windows.

ie, If I then go to History>Recently Closed Tabs> all the previous sites I have visited are still there, despite having cleared "everything" from history.

Other threads I've seen on this topic, replies often suggest fiddling with settings in about:config or deleting/renaming sessionstore files...

Does anyone know of a more straightforward way to *actually* clear all browsing history?

Having an option to clear everything from the history is pretty useless if the next person using the computer can simply look at the 'recently closed windows' list and immediately see the sites you've been reading..

Asked by dr_benway 8 years ago

Last reply by Varad 7 years ago

  • Archived

Where can I find a download for Mozilla Firefox version 19?

I am currently using firefox 20.0 and I need to down grade to 19.0 for a program to run efficiently on my computer. Where can I find a secure download for this version. I… (read more)

I am currently using firefox 20.0 and I need to down grade to 19.0 for a program to run efficiently on my computer. Where can I find a secure download for this version. I am on a mac so I will be needing verion 19.0 for firefox on a MAC version 10.6.8.

Asked by Kasia.Okragly 7 years ago

Last reply by John99 7 years ago

  • Archived

Firefox is eating up between 90% CPU usage to %230 CPU usage, while on a text-only page. I've tried many of the fixits. They didn't work. What can I do?

I've cleared cookies multiple times I've emptied the cache I cleared my download history, and a majority of my browsing history I've tried having hardware acceleration fo… (read more)

I've cleared cookies multiple times

I've emptied the cache

I cleared my download history, and a majority of my browsing history

I've tried having hardware acceleration for both flash and firefox on and off

I turned off all my apps and plugins and when that did nothing I turned back on the ones I need. I never had a lot of apps to begin with. only a max of 5. I had quite a few plugins, but i disabled all but quicktime, flash, and silverlight. I have those three set on "ask to activate" so none are "always active" anymore.

I also tried a couple things from the FAQ and forums here about changing a few settings in the "about:config" setup.

A few of the above things initially worked, but after a day or two it'd be back to sucking up my CPU and memory. I would then try the same thing again, and this second time there would be no improvement. The real memory will fluctuate between 200 MB and 1.7 GB, and has done so for quite a while.

Even after I've left streaming sites, and sites with lots of images, and I'm not downloading anything, the memory and the CPU will still do that. I only have a handful of tabs open at a timeusually, and all of them are mostly text. I'll quit and reopen firefox, which will initially bring the memory and CPU usage down, but it inevitably climbs up quite quickly, regardless of my tab usage. It'll be the same if I'm playing a flash game or scrolling through blogs.

I never had any of these problems with Firefox 23, and my internet usage habits haven't changed at all. I had some of this slowness a few times with version 24, but nowhere near as bad as this, or as constant. Almost everyday I end up googling for other ways to speed things up. Everything I do never slowed down Firefox on earlier versions.

I've tried all my usual tasks on Safari which will never climb above 30-40 MB of memory, even on netflix streaming, or flash games, and the CPU will average around 8 and 11%.

Asked by tjak1 6 years ago

Last reply by shape5 6 years ago

  • Archived

FireFox and Yahoo email problems - specific FireFox problem.

- FireFox often does not list attachments properly if at all thus cannot be downloaded. This problem does not exist when using Safari or the Windows Firefox. Yahoo Inbox … (read more)

- FireFox often does not list attachments properly if at all thus cannot be downloaded. This problem does not exist when using Safari or the Windows Firefox. Yahoo Inbox shows that the email has an attachment, but when the email is opened,

- The listing of emails in the 'Inbox' does not have either a page number or scroll bar. This problem does not exist with Safari or the Windows FireFox (accessed via Windows via Parallels.)

- Sometimes the 'Inbox' mail items do not display at all despite clicking on the icon. This sometimes happens with the other folder icons such as Sent. Logging out & back in seems to fix it.

- Sometimes I log into Yahoo Mail & all my custom folders are missing. Again, this problem only occurs with the OSX FireFox version. Unless I click on Folders. But this is a little inconvenient as I have some mail deliberately sent to specific custom folders & will not know if there is any new mail in such folders unless I click on folders. Folders should show below the inbox, be open & not cover over the inbox icon.

I updated FireFox a month ago which temporarily fixed these problems but the problems have been back for the past couple of weeks.

FireFox 24.0 MacOSX 10.6.8, MacPro 2008

Asked by Nemosfins 7 years ago

Last reply by JEVColorado 6 years ago

  • Archived

Checkpoint SSL Network extender stuck on Java applet when using firefox 4.0.1

I use check point SSL network extender on my mac to access my company's VPN. Since upgrading to 4.0.1, I get the message "Please confirm the use of this Java applet and … (read more)

I use check point SSL network extender on my mac to access my company's VPN. Since upgrading to 4.0.1, I get the message "Please confirm the use of this Java applet and then refresh or reopen the window.

If you have already disapproved using this applet, you might need to restart your browser before attempting to connect again" I'll accept, refresh, wait, and then the message comes back. I never get through. I just uninstalled 4.0.1 and went back to 3.6.17 and it's working fine on the old version.

Asked by teresai 9 years ago

Last reply by adreed 8 years ago

  • Archived

Shockwave Flash plugin can use nearly 100% of CPU to play video; MacBook gets hot & slows down.

MacBook Pro 8,2 with OS X 10.6.8 4GB RAM 2GH Core i7 Firefox 20.0 Shockwave Flash 11.7.700.169 Hardware acceleration enabled. Flash player plugin often starts at 40% to 6… (read more)

MacBook Pro 8,2 with OS X 10.6.8 4GB RAM 2GH Core i7 Firefox 20.0 Shockwave Flash 11.7.700.169 Hardware acceleration enabled. Flash player plugin often starts at 40% to 60% of CPU but sometimes slowly builds up to where Activity Monitor is showing close to or even over 100% of CPU effort. Processors heat up and fans run at over 4,000 RPM. Video begins to drop frames and may eventually stop. Only solution (but not good) seems to be to either kill (force-quit) the Shockwave process or quit/reopen Firefox. I suspect there may be other things using the Shockwave process elsewhere on the web page and/or on other tabs that I can't find. (Running Shockwave player in Safari seems to use much less CPU effort. Even when I play two full HD videos at the same time, it only uses 60% to 80% of CPU in Safari.) Is there another video player that I can use in place of Shockwave Flash?

Asked by RogerLC 7 years ago

Last reply by no1uno 7 years ago

  • Archived

Firefox crashes when going on Facebook.

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to … (read more)

I use Firefox on a Mac (Snow Leopard) and I recently updated Firefox to version 18.0. After I updated, Firefox will freeze everytime I go on Facebook and I would have to force quit it. One thing I noticed is that it crashes when almost everything is loaded but the chat. Does anyone know how to fix this?

Asked by Walkier 7 years ago

Last reply by StevenCee 7 years ago