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English words can't display properly for some website

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .t… (read more)

Some website can't display English content properly (shown as rubbish text as in figure provided), but if I copy those text and paste them else where (for example in a .txt file), they shown as English. I even disabled all of my plugins, but it still has the problem.

It won't have such a problem if I open the same web page via chromium-based browsers.

Just wondering what might be the cause?

Asked by Tintin.Yuan 6 days ago

Last reply by Paraphraser online 5 days ago

Why am I no longer able to log on to my PNC online banking? I'm using an IMAC computer.

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm usi… (read more)

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm using an IMAC computer. Does anyone know what's causing the problem or am I being forced to use a different browser ? My e-mail address is[email removed from public] Thank You

Asked by jk327 1 month ago

Last reply by ssf65000 6 days ago

UPS website won't load

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the pri… (read more)

Hello, I haven't been able to get UPS to work through Firefox. It works in Chrome....other browsers. NOT firebox which is my homepage browser. I have added it in the privacy section and it that doesn't seem to do it. Thanks! Alison

Asked by akhoekstra 1 week ago

Last reply by cor-el 1 week ago

Application error: a client-side exception has occurred (see the browser console for more information).

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyo… (read more)

This error comes up on so many sites now. I am thinking of deleting this terrible browser and moving to chrome despite all of my uni resources being on firefox. Does anyone reccomend browsers?

I have tried everything and nothing works, I can only use websites in troubleshoot mode but don't unsderstand what the problem is in the code (I am not a dev or software engineer so I have trouble getting rid of the problem in code because I barely understand the code).

I don't want to have to only use this browser on troubleshoot mode, I have tried disabling add-ons that could be the issue like Adblocker but to no avail.

This is now effecting my studying and dissertation writing.

Asked by Mae 1 week ago

Last reply by cor-el 1 week ago

Move the close button to the left

I have been using these userChrome settings: https://support.mozilla.org/en-US/questions/1365405 and now with the latest release, the close button is back to the righ… (read more)

I have been using these userChrome settings:

 https://support.mozilla.org/en-US/questions/1365405

and now with the latest release, the close button is back to the right. That Mozilla doesn't follow the OS environment norms is utterly baffling, or at least provide a Setting for close button position. Can anyone provide a solution please?

Asked by rob196 1 week ago

Last reply by Ed 1 week ago

How to get the standard DOM highlighters back?

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How t… (read more)

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How to get them back? Attaching 2 images: one from firefox, with current boder-highlights, and sadly one from chrome, because firefox doesn't have anymore, with background highlights, just as an example of how, circa, was FF before.

How to get back?

Asked by Stratboy 1 week ago

Last reply by cor-el 1 week ago

What is the puzzle piece icon in the Toolbar?

In the last month or so a new icon has appeared in the Firefox Toolbar. It looks like a puzzle piece and is near the far right of the Toolbar. If you click it you go to… (read more)

In the last month or so a new icon has appeared in the Firefox Toolbar. It looks like a puzzle piece and is near the far right of the Toolbar. If you click it you go to about:addons. Why is it here, and how do I get rid of it?

Asked by Rumboogy 1 month ago

Last reply by cor-el 1 week ago

How to make [address bar search/new-URL] + [alt-return] open new tab in BACKGROUND?

Hi all! When I alt-click, I always want a new tab to appear, but in the background—never forcing me to navigate away from my current window. (I'm a Mac user, and use the… (read more)

Hi all!

When I alt-click, I always want a new tab to appear, but in the background—never forcing me to navigate away from my current window. (I'm a Mac user, and use the Command key as my alt.) I've successfully toggled settings in about:config to make this happen in 90% of cases. But...

When I type into the address bar and hit alt-return, Firefox always forces the new tab into the foreground (whether a search result or a typed URL). How do I change this setting to background?

Thanks!

Asked by s.alexander.reed 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

111.0 crashes on Macbook Pro

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and rei… (read more)

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and reinstalling it but still the same issue. This problem never happend before the 111.0 update. This is on a MacBook Pro w/Monterey OS, M1 chip.

bp-dc3fe0f0-01ab-4ff9-a7fe-aa5740230315 3/14/23, 6:08 PM View bp-f480698a-6dcf-4189-afdd-9a4c80230316 3/16/23, 7:19 AM View bp-9b123c05-0b89-4719-b537-5ad9e0230316 3/16/23, 7:19 AM View bp-55fb26d7-d1e3-4310-be13-2bfdc0230316 3/16/23, 7:19 AM View bp-37f84011-3e3c-4e9a-b61b-08f710230316

Asked by dwilliam116 1 week ago

Last reply by agarwalrr 1 week ago

111.0 crashes on Macbook Pro

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occur… (read more)

After the update to 111.0 Firefox crashes. I can open it up, go to a site etc. but eventually it crashes. I deleted it and reinstalled, same problem. This has never occured prior to 111.0.

Asked by dwilliam116 1 week ago

Last reply by Paul 1 week ago

Running Firefox 111.0 on MacOS 13.2.1 - Cannot Access "about:third-party" Page - Says Invalid URL

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try agai… (read more)

Whenever I try to access the "about:third-party" page in Firefox - it returns with 'Hmm. That address doesn’t look right.Please check that the URL is correct and try again.'

So what should I do?

Asked by amniqq 1 week ago

Last reply by cor-el 1 week ago

help with opening a new window

Prior to installing the most recent update (today), when I clicked on "file" at the top of my screen, I was given the option to open a new window (or private window). I … (read more)

Prior to installing the most recent update (today), when I clicked on "file" at the top of my screen, I was given the option to open a new window (or private window). I can no longer do that. Instead, I have to open a new tap within the window I have open (generally, my email). How can I restore this? Thank you.

Asked by ibsonlaw 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Some text is jumbled and unreadable gobbledygook

For the past few months some text on firefox is displaying as absolute nonsense (screenshots attached), while the rest will be normal. It's in websites and emails too, us… (read more)

For the past few months some text on firefox is displaying as absolute nonsense (screenshots attached), while the rest will be normal. It's in websites and emails too, usually titles or text that's in a different font or color. I've tried updating firefox and tried turning off some settings suggested in other posts about similar problems but nothing works. Any help would be greatly appreciated, I'm sick of having to visit certain websites in Safari in order to read them!

Thank you!

Asked by antilladay 1 week ago

Last reply by cor-el 1 week ago

Words are showing up as random letters and symbols on numerous sites

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying br… (read more)

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying brett. This happens on my ebay site, my american express site which I cannot see any numbers of transactions cost since all the numbers show up as (d9 f for example. Something is not working correctly. I checked and and up to date with all firefox updates. Safari works perfect on all sites so this is a Firefox issue. See attached for how some areas on eBay look. Not all words are like this, some are still english spelling correctly. But some pages like this support page are completely unrecognizable but works correctly on Safari.

Asked by brettbarentine 1 week ago

Last reply by cor-el 1 week ago