Showing questions tagged:

Prevent Picture-in-Picture video from pausing when viewport scrolls?

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is s… (read more)

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

Open 3 226

Mozile vpn not working in my country

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn … (read more)

Hello, i am buy vpn yeasterday, but I from Russia and vpn not workng, can you refund money? Connects but there are errors, maybe Russian government blocking this vpn

Open 3 90

How can I submit a complaint?

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it s… (read more)

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

Open 3 27

Vertical gray oval shape on Search Box/Bar?

On MacBook Pro running Tahoe 26.3.1.(a), very often in the Search Box/Bar, a vertical gray oval overlays the last characters I've entered for a search. As it gets in the … (read more)

On MacBook Pro running Tahoe 26.3.1.(a), very often in the Search Box/Bar, a vertical gray oval overlays the last characters I've entered for a search. As it gets in the way, anyone know how I can eliminate this?

Thank you in advance!

Open 3 72

Mail sync issue led to Mail disappearing after troubleshooting then selecting "clear startup cache". Calendar and contacts unaffected.

In trying to resolve an issue with email apparently not connecting (receiving new message and sending messages) I used the Troubleshooting Information option and selected… (read more)

In trying to resolve an issue with email apparently not connecting (receiving new message and sending messages) I used the Troubleshooting Information option and selected the "Clear startup cache" option which resulted in mail disappearing but leaving calendar and contacts intact.

I've attempted to Import the profile backup to restore mail but it has not restored the mail.

I have also tried to re-add the mail account but it stalls at the Oauth stage with what appears to be some sort of dialogue box graphic trying to to open but not opening so am unable to add mail account back that way.

Open 3 72

What happened to my Firefox and all my bookmarks? It's like I am starting all over again!

I opened my computer after dinner and Firefox was gone and I have to start all over again! It wants a Mozilla account & sign in which I don't have. All my bookmarks… (read more)

I opened my computer after dinner and Firefox was gone and I have to start all over again! It wants a Mozilla account & sign in which I don't have. All my bookmarks are gone!!! It's all lost!!

            Elaine Fink
Open 3 63

Instagram does not open

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not wo… (read more)

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

Open 3 190

I suddenly am getting an "access denied" message when I try to open my Comcast Xfinity email.

All of a sudden, I cannot open my Comcast Xfinity email. After putting in my email address, I get an "access denied" message that reads: You don't have permission to acc… (read more)

All of a sudden, I cannot open my Comcast Xfinity email. After putting in my email address, I get an "access denied" message that reads: You don't have permission to access "http://login.xfinity.com/login on this server" Reference #18.8809c617.1777556475.511db42 https;//errors.edgesuite.net/18.8809c617.1777556475.511db42

I don't have the issue using Safari or Chrome. I have never had the issue with irefox until now.

Open 3 9

Hi, I can open Thumbderbird, but the entire left-hand folder pane is empty. The “FOLDERS” menu item under “VIEW” is grayed out.

It would be great if you could help me restore the view and, consequently, access to my email accounts in Thunderbird under the circumstances described. Thank you! … (read more)

It would be great if you could help me restore the view and, consequently, access to my email accounts in Thunderbird under the circumstances described. Thank you!

Open 3 9

I paid for the VPN only to find out it doesn't work with my older MAC, I need a refund but can't open the VPN to ask for the refund! 30 money back guarantee but you have to be able to open the program!

I paid for the VPN only to find out it doesn't work with my older MAC, I need a refund but can't open the VPN to ask for the refund! 30 money back guarantee but you have … (read more)

I paid for the VPN only to find out it doesn't work with my older MAC, I need a refund but can't open the VPN to ask for the refund! 30 money back guarantee but you have to be able to open the program! This is stupid! You need an easier way to get the refund from the 30 money back guarantee!

Please help.

Open 3 9

Redirect website to authentification portal

Hello, When I try to visit a specific journal site that requires authentication, the browser automatically redirects me to an authentication page that I have used before… (read more)

Hello,

When I try to visit a specific journal site that requires authentication, the browser automatically redirects me to an authentication page that I have used before. This is very annoying because every time I click a link to the journal, I’m sent to the other portal and can’t access the article. I want to stress that I haven’t installed any add‑on that would cause this redirection. I think I did that myself manually but I have no idea how. I’ve already deleted the cookies for both sites, but nothing has changed. I hope that makes sense, it’s a bit difficult to explain.

I'm using firefox 147.0, on mac Tahoe 26.2.

Thanks for the help !

Open 3 262

Browser Blocking my pension website

This browser is not letting me connect with my pension website. It allows me to sign in, but the pages with my account are not showing up. How do I get it to recognize th… (read more)

This browser is not letting me connect with my pension website. It allows me to sign in, but the pages with my account are not showing up. How do I get it to recognize the website as safe?

Open 3 90