All Products Support Forum

I am trying to print specs for a computer (beck & front) at:

https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=guid-f2dda353-ba5a-44c0-b85f-6bf1b8c70d15&lang=en-us

The print-out with Firefox captures only half on the picture and relevant info. Luckily, Safari prints correctly. I am wondering why can't Firefox do the job so I do not have to go to Safari for printing? This issue is not specific to this website, it happens often in many other cases. Is this being worked on? Thanks.

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Someone else asked the same question a while back but the answer doesn't work for me.

The previous answer: 1. Make sure you have "Ask to save logins and passwords for websites" checked in your browser. To check that, Open Menu->Options->Privacy & Security->Forms & Passwords 2. If the above check box is checked, then whenever you enter username & password in any website Firefox will ask you to save username & password 3. Click on Don't Save. So Firefox will save the user name in form data. 4. When next time you open that website and click on user name it will show you the list of entries(If you used multiple use names on same site else will show only one user name) available for that filed.

I get no list of user names.

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window from an article in a tab from a different window but I just can't open an empty window without getting all of my bookmarks opened in (many!) separate tabs.

Thanks for any help.

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Animation triggers my migraines.

Man websites use transition and animation timing functions such as "ease in-out" to animate the interface. I try to block this. Among other tools I use userContent,css, including the following:

• {animation-timing-function: step-start !important}
• {transition-timing-function: step-start !important}

This works to de-animate regular css elements, but not ::before and ::after pseudo-elements.

The current css standards do not apply user css to pseudo-elements. I've written to the WCAG about the issue.

https://bugzilla.mozilla.org/show_bug.cgi?id=1865572

https://github.com/w3c/wcag3/issues/40

But I really really need some way to de-animate these, because they trigger my migraines. Aside from css fixes, I often reduce the frame rate in about:config, but can't always do that, disable smooth scrolling, disable animated gifs and animated pngs, disable autoplay, block various non-scrolling elements using either css or uBlock Origin, etc.

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and picture cant depict flickering; it starts immediately after video is started and stops after 3-4 sec after video is paused, like there is some background activity behind youtube foreground. I understand my comp is weak (Intel Iris Graphics 550 1536 MB 8 GB, 2133 MHz LPDDR3), but not that much, please help

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

I really like the new Firefox View, but I'd love to be able to get to the view with a keyboard command. I tried treating like the first tab (Cmd+1), but that doesn't work, nor does Cmd+0. Hovering over it doesn't reveal a keyboard shortcut. It doesn't appear on any of the menus, so I'm at a loss as to how to assign a custom control.

Thanks so much!

Greetings... I would like to increase the font size in right click menu box in FF 89.0 (64-bit) (see attached png)

I found a similar 2018 query here at: https://support.mozilla.org/en-US/questions/1241117#answer-1174375

and based on that exchange I added the following to userChrome.css file

/* FONT SIZE IN RIGHT CLICK MENU BOXES 5/1/22 */

1. mainPopupSet menuitem,
2. mainPopupSet menu { font-size: 16pt !important; }

/* */

I closed and reopened FF. This change has no effect on the menu font no matter what font-size value I enter. Have I done something wrong?

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original firefox, but when I go to the Import Browser Data function, my original firefox is not listed as an option to import from. And I can't launch my old firefox in order to export the data to an html file. So what can I do? Thanks!

We were repeatedly told that Thunderbird was no longer part of Mozilla, which also implied that it was not to be connected with Firefox, but all questions regarding Thunderbird (and apparently all else) now open a Firefox link!

You have made organizational changes without clarifying those changes to us.

Mozilla now is apparently Firefox, but I surmise that only by what I get when I attempt to go to one of the FOUR related sites I had to sign up for separately a long time ago. Not that anyone has set anything up to direct us to the new "front door," which is the MAIN problem.

Which four? 1) Support.mozilla.org/eng-US/ 2) Bugzilla 3) MozillaZine and Mozilla messaging 4) As well as the unannounced, unshepherded transition of Mozilla now being identified as Firefox.

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer than usual to connect to a website, sometimes my cursor hangs when I'm typing. If I quit Firefox and relaunch, it functions normally, but then slows down again. I'm on a Mac running System 10.14.6, and I have a Dashlane extension mounted in the browser. Once I've engaged Dashlane, Firefox seems to slow down quickly, so I am wondering if the problem is partly the way the two are interfacing, or if there are other factors.

Chrome runs normally, as does Thunderbird--only Firefox seems to be struggling right now. Can you help?

Thanks!

My keeper add-on needs me to enable permissions for a new feature (Access Browser Activity while Navigating), but I can't find anywhere to enable that permission. In my add-on manager page in firefox it lists the Keeper extension, but gives no option to enable the needed permission. Can anyone help me out?