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  • Archived

gmail

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail. Do you really want to use HTML Gmail? You're about to us… (read more)

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

Asked by Eva 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox v.s. Mozilla Firefox?

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your… (read more)

I do banking online with Key Bank and now they are saying: Due to security concerns, Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need a different browser—like Microsoft Edge, Google Chrome, or Mozilla Firefox—to sign on to online banking.

What is the difference between Firefox and Mozilla Firefox? What do I need to do?

Asked by cindyras2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 1 year ago

Last reply by dulca 1 year ago

  • Archived

New versions of Firefox are very slow for download speeds. 50% of what is available from my provider. Safari is at 100%. Is this from security and filters ?

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources… (read more)

Recently updated to the latest 2 versions and Firefox is failing download speed wise. Upload speeds are what they should be. I have ran speed tests from multiple sources and all return a similar range - 40-60Mbps. My provider speed is 100Mbps. I have run the same tests with Safari and it is operating at 100% speed wise. Are new security features and / or tracking filters responsible for this slow down ?

Asked by bobbymacbean 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

font not rendering in firefox, ok with other browsers

Hi there, My custom font (avenir) displays fine in all other browsers except Firefox. My site is: https://madebycircular.com.au/ Here is my code: @font-face { font-fa… (read more)

Hi there,

My custom font (avenir) displays fine in all other browsers except Firefox. My site is: https://madebycircular.com.au/

Here is my code:

@font-face {

 font-family: 'avenir-book';
 font-weight: normal;
 src: url('fonts/avenir-book/avenir-book.woff2') format('woff2'), /* Super Modern Browsers */
      url('fonts/avenir-book/avenir-book.woff') format('woff'), /* Pretty Modern Browsers */
      url('fonts/avenir-book/avenir-book.ttf')  format('truetype'), /* Safari, Android, iOS */

}

I can't figure out what is wrong.

Thanks Clare

Asked by claremc13 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox won't remember password

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older F… (read more)

I updated to Firefox 72.0.2 and now Firefox can't remember my password on a site that I like to visit. (It's a hassle) It used to remember me just fine with the older Firefox I've tried everything the website administrator suggested and nothing works Please don't ask me to upgrade my Firefox again because I don't know what other unwanted things are going to happen.

Thanks

Asked by leandean1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Images - set default to don't load, but load on demand

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view the… (read more)

My Firefox version is 78.9.0esr (Mac). I don't have the fastest bandwidth (like many peiople outside large cities). How can I turn off images, but still easily view them when I want?

Asked by istephen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

address bar downgrade

what is the logic behind the moronic popout address bar? why was the arrow button removed? was there perhaps a petition signed by millions asking for it? I don't remember… (read more)

what is the logic behind the moronic popout address bar? why was the arrow button removed? was there perhaps a petition signed by millions asking for it? I don't remember seeing one. why was the option to disable it removed with the latest release? do you think we all want to use Firefox but feel like we're using Chrome? copying your competitor in order to attract its users isn't exactly the best USP. it serves no purpose whatsoever, and everything about it hurts the eye - the sparsed out list when you click on it, the fading edges, the whole white-blue mobile-on-desktop aesthetic, it's just hideous.

why can't this nonsense be made optional? if there are hordes of bored developers who need to justify their existence by fiddling with stuff that nobody complains about then fine, let them go at it, but make it optional for those of us who don't want to live by corporate diktat, and whose opnions and feedback you so profess to care about.

I despair, I really do. I've been using FF pretty much since it began, and if this isn't fixed with the next relase, I'm happy to wave goodbye, not that anyone cares, but there you have it.

Asked by whatnot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

drag and drop attachments in outlook email-feature no longer works

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with … (read more)

My firefox browser just updated on both of my computers, with this new current update I can NO longer drag and drop attachments(Images) in outlook email that I have with the company I work for. This feature saves me so so much time since I am in graphics and photography and my emails usually have a lot of attachments. So, why did you take this feature away, I use it ALL the time...please let me know what is going on here or if there is a way around this, I can still load attachments by selecting the paperclip option, but it adds 4 to 5 steps...I love the drag and drop option, can you help me because I really like firefox and want to stay with this browser. thank you, Mark

Asked by chickinelliart 1 month ago

Last reply by rlane8511 1 month ago

  • Archived

Warning: Security Risk Ahead for Legitimate Website

Can anyone tell me why, when I go to a legitimate website, I get a big yellow screen saying, "Warning: Security Risk Ahead? I am trying to go to real websites, for insta… (read more)

Can anyone tell me why, when I go to a legitimate website, I get a big yellow screen saying, "Warning: Security Risk Ahead? I am trying to go to real websites, for instance it will not let me go to www.equifax.com I know this is a real website, but Mozilla won't let me access it. Not only that, but once Mozilla rejects it, I can't access the site through any other browser. Please help. I need to get into these sites.

Asked by besb007 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Firefox browser auto updates

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updati… (read more)

My Firefox 78 browser is supposed to auto update when a new version comes out. I need Firefox 98 in order to use FreshBooks but for some reason the browser is not updating. So how can I fix the auto update?

Asked by dontibbs 1 month ago

Last reply by James 1 month ago

  • Archived

FireFox Browser same computer different login accounts

My wife and I share one desktop iMac. We use different login accounts. I currently use Firefox. She can only use Safari. I would like her to be able use Firefox. Can… (read more)

My wife and I share one desktop iMac. We use different login accounts. I currently use Firefox. She can only use Safari. I would like her to be able use Firefox. Can she download it and use it separately for herself? If so is there anything special I need to do or just have her download and install it. Thank you.

Asked by Gary Marks 1 year ago

Last reply by Eve 1 year ago

  • Archived

Tab menu freezes; I can't click between tabs

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking … (read more)

Tabs in the tab bar randomly, suddenly can't be interacted with by mouse/trackpad pointer, sometimes even just the one and only tab in a window won't close when clicking on the "X." The keyboard commands to cycle between tabs and close tabs still work, but this is frustrating nevertheless. I've tried disabling all the add-ons I added in the month or two before the problem started. I refreshed Firefox, but once I added my add-ons back in, the problem persisted.

What else can I try to fix this? Any input would be appreciated.

Asked by stvvbkk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

If I had already changed a password after the date of a breach being mentioned, do I need to change it again?

I just read in Firefox Monitor that I showed up in 6 breaches. When I looked at the details, they were all reported before I changed my password. So - if I'd already chan… (read more)

I just read in Firefox Monitor that I showed up in 6 breaches.

When I looked at the details, they were all reported before I changed my password.

So - if I'd already changed my password after those breaches were discovered, do I need to change it again?

Thank you.

Asked by terpsichore99 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Underlining a blank space in a Web address

How do I underline a blank space in a website address? The underline is there on Word for Mac, but when I paste in the address on Firefox, the underline disappears. … (read more)

How do I underline a blank space in a website address? The underline is there on Word for Mac, but when I paste in the address on Firefox, the underline disappears.

Asked by donfaulkner 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't make calls in messenger all of a sudden?

After using messenger with no problems for years, yesterday I tried to make calls (audio/video) in messenger and keep getting an error message that my "brower" doen't sup… (read more)

After using messenger with no problems for years, yesterday I tried to make calls (audio/video) in messenger and keep getting an error message that my "brower" doen't support them now. I have the latest verion of Firefox 78.02. Anyone else experiencing this?

It asks me to use either Firefox (which I obviously have, or chrome).

I switched to chrome and got the same error message when trying to make a call as well.

Thanks for any help.

Asked by gitaarz 1 year ago

Last reply by LutraLutra 1 year ago