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Fire fox for MACOS extensions dsiappearing

My addons/extensions disappear when I reboot my MACBOOK . I have installed DuckDuckGo, ADBlocker, Capitalone and some others. However, when I restart my computer the next… (read more)

My addons/extensions disappear when I reboot my MACBOOK . I have installed DuckDuckGo, ADBlocker, Capitalone and some others. However, when I restart my computer the next day all of my addons/extensions are no longer there. I have reinstalled at least 3 times and with the sme result. Please Help ! Thanks

Asked by johntu41 5 hours ago

Last reply by jscher2000 5 hours ago

Suddenly demolished bookmarks and cited solutions that don't work

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.… (read more)

Neither of the cited solutions in the support articles, regarding the recent sudden demolition of bookmarks, work, and the articles do not offer a how-to-escalate option.

When surfing from Menu > Bookmarks > Manage Bookmarks > Library arrows, it does "successfully" recognize a July 15 backup copy existing, but when clicking on it, it only brings up an error message saying "unable to process."

When going instead to Firefox Help > More Troubleshooting > Profile > Show in Finder, it again finds the same July 15 backup, but only produces an error message saying that no document can be opened. It offers generic referral to the entirety of the Apple Store and entirety of all existing applications on the hard drive, that already didn't step up to open it, but no clue as to what opening Firefox's own proprietary reference actually requires, or who to ask if the user fails.

This is a catastrophic result for bazillions of users, especially any involved in research or use of deep websites in which the shortcut-route or source-reminder bookmarks were harvested over time in a way that isn't easily reconstructed from "accounts" or emails or notes. Why in the world would anyone think it wise to make the default browser setting automatically "upgrading" by wiping out all accumulated user data without any warnings to the user to first do a manual backup of personal data, such as by exporting all existing FF bookmarks into another browser first and then manually making whatever additional transition or re-import FF wanted? Had I known I needed to have made a lot of notes in order to have backup at all, I would have... or would have picked a safer browser to rely on, if auto-update wipe-out risk is to be the "normal" given environment now. Bookmarks are not just frivolous things for a fair number of folks.

Heartsick. Hoping there's still a third route for restoring, beyond the total loss and brickwalls experienced so far.

Asked by resourcebuilders 1 day ago

Last reply by cor-el 17 hours ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 2 days ago

Last reply by FredMcD 1 day ago

How to disable the update dialog?

So I've disabled Firefox updates because of the personal preferences. It keeps nagging me every day with the modal to update. How do I disable this annoying useless fea… (read more)

So I've disabled Firefox updates because of the personal preferences. It keeps nagging me every day with the modal to update. How do I disable this annoying useless feature?

Firefox 85.0 on mac os.

I've tried searching "about:config" for all preferences that contain "update" and look like timers and changed the timestamps to something in the far future. Still no dice, the update dialog keeps appearing every day like clockwork.

Asked by Alex 5 months ago

Last reply by FredMcD 1 day ago

My menu button dropdown is blank

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down… (read more)

Firefox has had some glitches for me lately like menu drop down is blank, engine switching to Yahoo, suddenly images telescope in and out on the page. Since the drop down menu is blank I cannot utilize the tips on these Firefox help pages.

Asked by straycat808 1 day ago

Last reply by FredMcD 1 day ago

Difficulty navigating aspects of a web page

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the we… (read more)

I am using Firefox 90.0.2 (64-bit) on a iMac decktop running mac OS Big Sur Version 11.5 When I am in a particular website and I am accessing different aspects of the website and I get the following message: "400 Bad request Your browser sent an invalid request" What is happening? When I access the same website on Safari and go to do the same things, it operates fully. What is happening?

Asked by NoelWill 1 day ago

Last reply by cor-el 1 day ago

mozilla pages don't load properly

Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons ins… (read more)

Hi Any mozilla page doesn't load properly. I can't login (just get a picture of blue circle) or cannot install add ons. It gives weird pages. I don't have any add ons installed and went back to factory settings, which didn't resolve the issue. Can you help? I have to access this support page by surfing with safari I am working on the latest OSX on Mac mini M1. Thanks! Elias

Asked by elias17 3 days ago

Last reply by cor-el 2 days ago

Web Developer Tools

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to c… (read more)

So Firefox updated this morning and when I went to look for the Inspector under the Web Developer Tools, it is no longer there. I use this tool all the time and came to count on it. What are my options and is it still available?

Asked by jeremy.boetger 4 months ago

Last reply by jscher2000 3 days ago

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 4 days ago

Last reply by TyDraniu 3 days ago

Unable to make Firefox my default browser.

I kept restarting the firefox browser or restarting my computer, trying to make it my default browser. I have lost on how many times I kept trying. But no matter what I d… (read more)

I kept restarting the firefox browser or restarting my computer, trying to make it my default browser. I have lost on how many times I kept trying. But no matter what I do, it still continued to have Safari as default browser. Even when I did the system preferences of having Firefox being its default browser, it still didn't work. Either there's a bug or something else. I need to know how to fix this or I will lose my mind..how can I make it default if it won't let me.

Asked by atemuxkimiko 4 days ago

Last reply by Shashank Shekhar 4 days ago

Sign In Not Accepting Password

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing … (read more)

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password.

Asked by jdgrasty 5 days ago

Last reply by FredMcD 5 days ago

HTTPS mode in all windows only failure

When going to a site with FF, 90 which has partial secure information FF still allows access even though the site is not completely https. this should not be allowed HTTP… (read more)

When going to a site with FF, 90 which has partial secure information FF still allows access even though the site is not completely https. this should not be allowed HTTPS only should work if the site is completely compliant with HTTPS.

The example site is https://www.brampton.ca//en/online-services/pages/bramcams.aspx

If you click on one of the camera images with "https mode in all windows only" set, no image is displayed and the icon suggest HTTPS but the site is only partial https.

With "https mode in all windows" no configured you get the secure lock icon with the exclamation. see enclosed.

Asked by Mace2 6 days ago

Last reply by jscher2000 5 days ago

Uncontrolled zooming

Using Firefox on a iMac, and the display randomly zooms in when the only input is moving the wireless mouse to the right slightly. I have found no way to return to the n… (read more)

Using Firefox on a iMac, and the display randomly zooms in when the only input is moving the wireless mouse to the right slightly. I have found no way to return to the normal display without closing out of the Firefox browser, and re-opening. Zoom may be nice for somebody, but never when their is no apparent means to return to the normal display after it was inadvertently triggered for some unknown reason. This is annoying enough to consider utilizing a different browser......

Asked by Dale Danell 6 days ago

Last reply by jscher2000 6 days ago

Préférences système inefficace et Capture d'écran

J'ai deux problèmes avec mon Firefox sur Mac Big Sur. 1) La version anglaise m'est imposée. Lorsque je veux mettre le français en première ligne sur Préférences systèmes,… (read more)

J'ai deux problèmes avec mon Firefox sur Mac Big Sur. 1) La version anglaise m'est imposée. Lorsque je veux mettre le français en première ligne sur Préférences systèmes, la modification n'est pas enregistrée. 2) Il m'est demandé une Capture d'écran par un de mes correspondants. Impossible de trouver une ligne à cliquer dans le menu. Je signale que j'ai aussi Safari et que tout va bien sur ce moteur.

Asked by jf18 6 days ago

Last reply by cor-el 6 days ago

Patreon doesn't load and only shows a blank screen on Firefox on Mac, also problems with Twitch and Netflix

I'm on a brand-new macbook pro with M1 chip and have had trouble with firefox since day 1. Many websites point-blank don't work. the crown currently is taken by patreon,… (read more)

I'm on a brand-new macbook pro with M1 chip and have had trouble with firefox since day 1.

Many websites point-blank don't work. the crown currently is taken by patreon, which only shows me a white/blank screen after auto-loggin. I could access the site when I was not yet logged in, but every since I logged into my account: blank page. and it's not like I can log out on a blank screen. also, since patreon needs you to be logged into to access the content...

other annoying things: Netflix sends me an error message after loading, so I can't watch anything on firefox. It worked fine for like 1 day after I got the new macbook, then it stopped and I had to switch to safari to watch anything.

on Twitch, I can view, but the message input for the chat is just gone, the chat is there, I just don't have any way to type anything myself, though I am logged in and everything. again, switching to safari, it's back and I can interact in chat just fine.

I have firefox version 90.0.2 running. Mac OS Big Sur 11.4 is the operating system.

Asked by steffi.azamir 6 days ago

Last reply by cor-el 6 days ago