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  • Solved

Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 5 months ago

Answered by averagehuman 5 months ago

  • Solved

Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (read more)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Asked by philmguy 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Firefox won't play ANY videos at all

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption probl… (read more)

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption problem or because the video used features your browser did not support OR Sorry, we're having trouble with playing this video. I've tried following some of the advice in the forums here, so I cleared the cache and the cookies, I ensured DRM content is enabled, and I unchecked the 'Use hardware acceleration when possible' option under preferences. None of this has made any difference. I also restarted firefox and installed an adobe flash player add on. Still no success. Any advice?

Asked by mayaharish 2 months ago

Answered by mayaharish 2 months ago

feedback about why I no longer use this browser

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: h… (read more)

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

Asked by whydoesntthisjustworkproperly 2 months ago

Last reply by cor-el 2 months ago

Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (read more)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 2 weeks ago

Last reply by cor-el 6 days ago

Print Preview takes two minutes to load

When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes … (read more)

When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes away and the actual preview appears. Only then can I actually print. Whatever process is taking two minutes even prevents me from quitting Firefox -- if I try to quit within that two minutes the FF window does close, bu* Bulleted list itemt the app itself doesn't shut down (as seen from the icon in the dock) until those two minutes have elapsed.

I can bypass the wait by clicking Print Using System Dialogue at the bottom right of the preview window, so I have a workaround. (Although whatever process it's waiting for is still going on, since I still can't quit FF until those two minutes elapse!)

Thanks for any help!

Asked by jimmosk 2 weeks ago

Last reply by jimmosk 2 weeks ago

How to change the color on sidebar for my bookmarks

I am new to Firefox and hope I am doing this the right way. I would like to know How to change the color on sidebar for my bookmarks. Its white and hard to see and also m… (read more)

I am new to Firefox and hope I am doing this the right way. I would like to know How to change the color on sidebar for my bookmarks. Its white and hard to see and also make the bookmarks once looked at changed to that website icon?

Thank you for all your help.

Frank

Asked by franick 1 week ago

Why does a New Folder in Bookmarks create a subfolder instead of top-level folder?

I cannot seem to control where a new bookmark folder goes. Each time I do this, it creates a subfolder inside another folder. I have to remember which folder it went into… (read more)

I cannot seem to control where a new bookmark folder goes. Each time I do this, it creates a subfolder inside another folder. I have to remember which folder it went into, then go into Show All Bookmarks and manually drag my new folder out so it's in the main Bookmarks Menu list.

It's only a slight inconvenience but annoying nonetheless. Even if I make sure that "Bookmarks Menu" is selected, it will still put my new folder inside another folder.

Is there a way to prevent this?

Asked by allegrojane 1 week ago

Last reply by tjn21 1 week ago

Resizing bookmark column width doesn't work

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:86.0) Gecko/20100101 Firefox/86.0 Steps to reproduce: 1.Opening bookmark by command-shift-o 2.Dragging bounda… (read more)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:86.0) Gecko/20100101 Firefox/86.0

Steps to reproduce: 1.Opening bookmark by command-shift-o 2.Dragging boundary line of bookmark column (name, url, added date...) to resize the width

Expected results: The width of column is changed

Actual results: The width doesn't changed properly. The column next to dragged one is changed or completely ignores change at all.

Asked by bleepblopp 1 week ago

Last reply by bleepblopp 5 days ago

How to switching multiple addon at once

I want to switching on/off multiple extension at once, but built-in addon management is not capable of it (even swiping out disable addon when switched) , and there are n… (read more)

I want to switching on/off multiple extension at once, but built-in addon management is not capable of it (even swiping out disable addon when switched) , and there are no addon doing it.

I imagines like this , which doing preset type of management.

Any help?

Asked by bleepblopp 1 week ago

  • Solved

Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (read more)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

Asked by iMark77 1 week ago

Answered by cor-el 6 days ago

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2. I tried to change it b… (read more)

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

Asked by laffitte 6 days ago

Last reply by laffitte 5 days ago

  • Solved

Preferences window only opens when I type about:preferences

Hi - The last 2-3 Mac OS versions of FF (85.0.2, 86.0) are not allowing me to open Firefox>Preferences from the Firefox menu, the dashboard icon, or using Command-, I'… (read more)

Hi - The last 2-3 Mac OS versions of FF (85.0.2, 86.0) are not allowing me to open Firefox>Preferences from the Firefox menu, the dashboard icon, or using Command-,

I'm only able to open the Preferences window by typing about:preferences in the address bar. If I keep a Preferences tab available, I'm able to navigate to that window using the aforementioned methods.

Any ideas?

Many thanks

Asked by pointy 6 days ago

Answered by pointy 6 days ago

Change Right-Click Copy-Image File Format from TIFF to JPG

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use th… (read more)

This problem might be unique to Mac OS, and may not even be a Firefox issue at all, but I had to try and see if there was an answer in here somewhere. I frequently use the "copy-image" command from the right-click contextual menu from within Firefox. When I paste that image into a text message for example, it's converted to a TIFF, regardless of the actual format it's in on the website I found it. Unfortunately, Android phones won't accept a text with a TIFF image, causing a delivery failure. There's more reasons why this is annoying, but that's the main one. Is there any way to make sure that copy command retains the original format of the image when copied to the clipboard? Thanks.

Asked by Adam 6 days ago

Last reply by cor-el 6 days ago

  • Solved

Firefox won't open certain websites

My Firefox has started refusing to open certain websites which I have previously accessed. These include, but I suspect are not limited to: warhorn.net foambrain.com mybe… (read more)

My Firefox has started refusing to open certain websites which I have previously accessed. These include, but I suspect are not limited to: warhorn.net foambrain.com mybestjudymerch.com

Google Chrome on this computer will open these sites, as will my Firefox install on my work computer. I'm running Big Sur 11.2.1. I have tried every step on https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and https://support.mozilla.org/en-US/questions/1290042

Asked by xalxecraft 6 days ago

Answered by cor-el 5 days ago

i cannot tick boxes anymore on firefox (mac user)

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the … (read more)

bold text many issues lately with firefox. cannot tick boxes(tick is not being placed when i choose a box), cannot use search bars (no response) etc I cant even tick the ox further down on this form that allows me to be notified when someone answers this question..I've supported firefox since its beginning and its a great engine but it becomes mode difficult to use. can u help?

Asked by steliosmakridis13 6 days ago

Last reply by FredMcD 6 days ago